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98 Reviews
Write a Review98 Reviews of Alex Eitan
June 22, 2025
My sister leased a 2025 Toyota Corolla Cross LE AWD from this dealership on June 19th and I regret having her go here. We negotiated a sales price of $32,250, but when it came time to sign, Finance Manager this dealership on June 19th and I regret having her go here. We negotiated a sales price of $32,250, but when it came time to sign, Finance Manager Marluin Reyes handed us a lease agreement showing $33,168.55. I caught the inflated number and had to insist it be corrected — which already made me uneasy. Then came the real kicker: they applied a money factor of 0.00434, when Toyota Financial’s rate was 0.00334. That 0.001 markup translates to ~2.4% in hidden APR, adding over $3,000 in extra cost over the lease. This was never disclosed — and when I returned within 24 hours to request a renegotiation, they refused. Their "make-good"? A year of free car washes. We had already gotten the “diamond package” That doesn't come close to covering the cost of the markup they quietly baked in. The Floor Manager James rambled some non sense for the sales price difference, it’s crazy to me how greedy dealerships are. The rent charge is the price of financing the over the lease term and based on the money factor it was $8,828, which is excessive. I knew it too and asked about it and it was brushed over by the Finance Manager, who stated that the money factor was the 0.00334 that she was offered but it wasn’t. After 7+ hours at the dealership I was not on my A game. The cap cost was inflated with hidden fees that weren’t broken down clearly. Their sticker prices are marked up above MSRP, which makes their “discounted” deals look better than they are. Seriously feel she overpaid and should have walked out. Had they not marked up the money factor it would have been close to $100 dollars less a month. This was my first and last visit to this dealership. They’ve lost my trust and the business of my family and friends, and it’ll be the last time I allow anyone that I know from signing anything before getting full disclosures and numbers. If you’re shopping here Know what you’re willing to pay for the vehicle. Know the current buy rate from the leasing company. Don’t let them tell you your credit tier is below and you don’t qualify for a lower rate. Ask for every number to be disclosed upfront. Watch for the money factor disguised as the “rent charge” — it’s one of the easiest places for dealers to hide profit. I wanted a transparent and fair deal. What I got was the opposite. More
Other Employees Tagged: Randy Abreu, Marluin Reyes , James Stukes
June 21, 2025
I recently sold my car to Westbury Toyota and had a great experience working with Jaheim. He was patient, respectful, and took the time to listen to my needs throughout the trade-in process. The whole transa experience working with Jaheim. He was patient, respectful, and took the time to listen to my needs throughout the trade-in process. The whole transaction was quick and straightforward, and Jaheim was willing to adjust the offer to make it work for both sides. I really appreciate his professionalism and customer-focused attitude. Highly recommend! More
Other Employees Tagged: JAHEIM
June 08, 2025
It was a great experience at westbury toyota thks to Randy Abrue ,Alex Eiten and Jeremy Gracia for all the help 🙌👍 Randy Abrue ,Alex Eiten and Jeremy Gracia for all the help 🙌👍 More
Other Employees Tagged: Jeremy Garcia, Randy Abreu
May 27, 2025
As a woman coming in alone I was nervous but I was referred to the General Manager Randy Abreu and worked with Salesman Seamus Carey. Seamus was exceptionally honest and transparent throughout the pro referred to the General Manager Randy Abreu and worked with Salesman Seamus Carey. Seamus was exceptionally honest and transparent throughout the process with the pricing and my trade in value. I would highly recommend working with them! And they have the BEST popcorn and music in the showroom. 5 star service and experience. More
Other Employees Tagged: Randy Abreu , Seamus Carey
May 05, 2025
Good job by Evin the sales person. .. Very courteous and professional. Reflects well on the dealership. .. Very courteous and professional. Reflects well on the dealership. More
Other Employees Tagged: Jennelle McKenzie , Evin Mejia
April 16, 2025
Christian Reyes was great! So thankful for his help in obtaining our car and making a deal. We will definetly be back in the future for all our vehicle purchases!!! So thankful for his help in obtaining our car and making a deal. We will definetly be back in the future for all our vehicle purchases!!! More
Other Employees Tagged: Christian Reyes
March 19, 2025
The dealership was very nice and the whole team from sales to finance are very nice and helpful. They are always working for best interest of the customer. sales to finance are very nice and helpful. They are always working for best interest of the customer. More
Other Employees Tagged: Randy Abreu , Ashley Adams
March 11, 2025
Great service the sales person was extremely professional and nice. She didn’t lay games and got me exactly what I wanted Kerry castellanos will be recommended to everyone A+ and nice. She didn’t lay games and got me exactly what I wanted Kerry castellanos will be recommended to everyone A+ More
Other Employees Tagged: Kelly Castellanos