Alex Hall | Page 2

This is my 3rd new Highlander from Heiser. I have always been treated well. Alex Hall has been great to work with and service has been there for me when needed. I have always been treated well. Alex Hall has been great to work with and service has been there for me when needed. More

by joc.7oaks Verified Customer Verified Customer

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I experienced poor communication and follow through, and errors in documentation. I’m pleased with the vehicle and displeased with their customer service. errors in documentation. I’m pleased with the vehicle and displeased with their customer service. More

by GoldenGirl Verified Customer Verified Customer

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Super helpful and easy to work with. I got my Dream 4Runner thanks to Alex. I got my Dream 4Runner thanks to Alex. More

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Great experience. I bought a used 2009 Mitsubishi Eclipse with 121,500 miles on it in May 2023. I had never bought such an old car before, so I wanted to spend some ti I bought a used 2009 Mitsubishi Eclipse with 121,500 miles on it in May 2023. I had never bought such an old car before, so I wanted to spend some time with it before I posted a review. Now it's 4 months and 1,500 miles later and it has not required any mechanical repairs. In the spring of 2023 I was shopping around for a used car for my 16 yr old daughter. We live in the SW Chicago suburbs, so I looked at several 2006-2009 Mitsubishi Eclipses around NE Illinois, NW Indiana and SW Wisconsin. The best ones sold quickly, so when I saw Heiser was getting one ready for sale I jumped in my car and started driving to Milwaukee. I called Heiser on the way and spoke with Alex Hall. The car wasn't ready yet, but I wanted to see it anyway, so Alex let me take a look at it and take it for a test drive. I could tell from the Carfax report that the car was being maintained all the way up to time the previous owner sold it to Heiser, and I didn't see any red flags to indicate any mechanical issues, so I took their word for it that the car was in good shape. The asking price on the Toyota website was too high, but it only took a few minutes to agree on a price comparable to other similar cars I had recently looked at. No haggling or pressure. Heiser promised to clean up the car and finish replacing a body part that they had already ordered. A few days later I returned to Heiser to finish the paperwork. The car was cleaned up and ready to go as promised. It's a high mileage car, so I am expecting occasional small and medium maintenance issues, and it's likely I'll have some bigger repairs coming in the future, but it is good to know that the car on the day it was sold to me did not have any issues, as promised. More

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James was great to work with and everything was done quickly. I would highly recommend this dealership. quickly. I would highly recommend this dealership. More

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Everyone was patient and very nice. They all worked fast . They told me all the information I needed to know for the car. They were really professional and that’s what we like to see i They all worked fast . They told me all the information I needed to know for the car. They were really professional and that’s what we like to see in a dealership. After all I was extremely satisfied with their work and brought my car home with me !! More

by xiongcarla03 Verified Customer Verified Customer

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Everything excellent with the Heiser Toyota dealer but not with the salesman Alex Hall. He doesn't know how to treat customers even though he says he has many years of experience as a salesperson. The not with the salesman Alex Hall. He doesn't know how to treat customers even though he says he has many years of experience as a salesperson. The 2023 Tacoma is the best!!! I love it!!!! More

by partisano40 Verified Customer Verified Customer

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The oil change was done much faster than expected and the salesman I spoke to was also very helpful salesman I spoke to was also very helpful More

by celena1219 Verified Customer Verified Customer

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Thank you for helping me and my family get a beautiful Heiser Toyota we love the car and everyone did a amazing job in helping use chose the right car for our family. Heiser Toyota we love the car and everyone did a amazing job in helping use chose the right car for our family. More

by ittheyallfloat23 Verified Customer Verified Customer

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Love this dealership. Plan on going back in the future! Alex was super friendly with great bed side manner. He was not pushy or anything! 10/10 recommend Plan on going back in the future! Alex was super friendly with great bed side manner. He was not pushy or anything! 10/10 recommend More

by reuterbrooke Verified Customer Verified Customer

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