Alex Ji | Page 3

Great dealer to go! This is my 3rd time to lease a car from here. Things went smoothly and everyone was so knowledgeable and friendly. I had great experience! This is my 3rd time to lease a car from here. Things went smoothly and everyone was so knowledgeable and friendly. I had great experience! More

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" Very happy 2019 BMW X3 customer " We have gone to New Century BMW every time for purchasing our BMW's. Every time we have purchased our BMW, we are always left very happy and satisfied We have gone to New Century BMW every time for purchasing our BMW's. Every time we have purchased our BMW, we are always left very happy and satisfied. I highly recommend coming to New Century BMW. Great customer service, great location, great atmosphere. More

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Ok not pleased Ok, needed the salesman to work with us, was very hard noised., would have liked to shop around. It was more less a free car for the dealer. I ask for Ok, needed the salesman to work with us, was very hard noised., would have liked to shop around. It was more less a free car for the dealer. I ask for the salesman to please work With us, he refused. More

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Great experience Great,fast,helpful ,good customer service ,highly recommed .had lots of helpful information for first time driving a BMW . very welcoming ,patient ,un Great,fast,helpful ,good customer service ,highly recommed .had lots of helpful information for first time driving a BMW . very welcoming ,patient ,understanding,very knowledgeable people More

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Excellent experience with new century I had a very pleasant experience with this dealership buying a CPO. Tony ketsoyan is very patient and helpfully salesperson. He made sure that I was I had a very pleasant experience with this dealership buying a CPO. Tony ketsoyan is very patient and helpfully salesperson. He made sure that I was happy with the price of the car. Tony had the car sent twice for detail. Alex Ji from finance did not try to push any add ons to the price of the vehicle. He offered the best maintenance plan for my situation. The whole process took about 3 hrs from start to finish which is very good for buy a new car. Will definitely go back there again. More

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Awesome service Service was excellent the service And staff are very friendly and very accommodating and I would recommend this place to buy your next BMW They would Service was excellent the service And staff are very friendly and very accommodating and I would recommend this place to buy your next BMW They would treat you like family More

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AMAZING Gonzalo was so helpful and worked hard to meet my needs! I’m driving off completely satisfied and happy! I will definitely refer friends and family!! Gonzalo was so helpful and worked hard to meet my needs! I’m driving off completely satisfied and happy! I will definitely refer friends and family!! Alex was great, too! More

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Best BMW dealership EVER This is by far the best dealership! My entire family has been buying/leasing from new century for more than 10+ years and the outstanding service has This is by far the best dealership! My entire family has been buying/leasing from new century for more than 10+ years and the outstanding service has been very consistent throughout the years. This year was the first time I purchased/leased a car on my own, which was a big deal for me! Everyone was very helpful, patient and just overall really great! Before I made the decision on my car, I did my homework online and I scheduled a time to look at the cars I liked, Ken the manager waited for me (LA/Hollywood traffic is the worst, and yes, I drove all the way from Hollywood to lease my car Here!) He explained the difference between the cars and gave me some really good advices. The day I went to pick up my car, the process was easy and painless; I did wait for the financial part but that's a given when you buy a car! A week or so after I got the car, there was an issue with the rear view camera so I called them and they got me a loaner car and fixed it in two days!! Ken was really great, I had such a great experience! The service advisor James Chiu was also very helpful; I had a question about my car after I left the dealership and he was so responsive which made me feel really great. I also work in the customer service industry so I am very picky when it's my turn to be a customer/consumer and I am confident to say that my experience with Ken, Steve and James were the best by far! I have serviced my previous BMWs at other dealerships and I have always left unhappy or upset because of the service. I will definitely be making the far drive because I know I will always be well taken care of. Thanks New Century BMW! More

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