Alex Leyva | Page 6

I got the reliable service for my car that I've come to know at Longo Toyota. know at Longo Toyota. More

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It’s a good customer service. All employees are nice. Thank to the service team members All employees are nice. Thank to the service team members More

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Busy. Asst managers in service are not as customer service friendly or understand the problem fully and are so busy they forgot to call me if the part w Asst managers in service are not as customer service friendly or understand the problem fully and are so busy they forgot to call me if the part was in. The supervisors Matthew and Robert are more reasonable and know Toyotas well and make sense. The others like Jesus were frustrating to me. The wait is very long even with an appointment they said I had to wait because others were in front of me so I was angry they gave me an appointment when others were all booked in front of me. It took me 3 days to get keys done so it very frustrating. But overall Longo is the best dealer I have dealt with as upper management tries hard to make a wrong right. Other Toyota dealers have broken things during service but Longo service is honest and not nefarious. I drive over 60 miles to and fro for service. I am spoiled at Longo Lexus with my LX so Longo Toyota is not as great as Longo Lexus but it is not the fault of the people as Lexus is more expensive than Toyota for the same service. More

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Everyone was courteous and work was done timely. Didn’t pressure me for additional work. Didn’t pressure me for additional work. More

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Very good service very nice clean and so PROFESSIONAL always a good time when i go there always a good time when i go there More

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I always get great service from the crew at Longo. They communicate well and get my car gone to be quickly! They communicate well and get my car gone to be quickly! More

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I didn’t like when I take the car for oil change sometimes they make me wait 3 hours but this Friday you make wait for 8 hours they tell me be steady at 12 I get out at 4:20 too much time you need i sometimes they make me wait 3 hours but this Friday you make wait for 8 hours they tell me be steady at 12 I get out at 4:20 too much time you need improve thr wait for take any cars I recommend that call the customer I will take. Longer so won’t be wait for too long but I like the service though be nice you give a gift card of Starbucks thanks More

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Excellent customer service great workmanship and honest techs very helpful willing to answer any question will continue to come back techs very helpful willing to answer any question will continue to come back More

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Overall amazing service. Alex was amazing, friendly and super knowledgeable about what needed to get done. super knowledgeable about what needed to get done. More

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Good prompt service. I’ve been coming here for a while and it’s a good place to get your car it’s needs and help. and it’s a good place to get your car it’s needs and help. More

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