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Alex Marcel

Overview Reviews (997)

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Alex Marcel

Alex Marcel | Page 12

Service Writer

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

Contact Me

4.8

997 Reviews

Overview Reviews (997)

Dealership Experience

13 yrs, 7 mos

Industry Experience

16 yrs, 2 mos

Languages Spoken

English

4.8

997 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

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997 Reviews of Alex Marcel

July 28, 2025

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Employee Rating

Excellent service. The service advisor is as very helpful and professional. I would be going back there. The service advisor is as very helpful and professional. I would be going back there. More

by ANILHARRY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jessica Waters, Willie Mejia, Clara Torres, Kevin Singh, Briyanna Jones, Mark Skawinski, Brandon Martinez

Jul 29, 2025 -

Honda of Valley Stream responded

Hi there, We’re happy to hear your visit went well and that the service advisor provided such helpful and professional support. Please feel free to reach out if you need anything else!

July 04, 2025

Dealership Rating

Employee Rating

The entire crew is welcoming, knowledgeable and informative. I have zero complaints about this team. informative. I have zero complaints about this team. More

by cjytwotwotwo

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Clara Torres, Kevin Singh, Briyanna Jones, Mark Skawinski , Amina the cashier, and her cashier colleagues

Jul 07, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for the kind words! We're so glad to hear the team made your experience a positive one with their welcoming and informative approach. If you ever need anything, please don’t hesitate to reach out!

June 30, 2025

Dealership Rating

Employee Rating

Although I did not have an appointment I really appreciated that Honda took care of giving me my inspection sticker.. I have been a Honda customer for over 30 years and that's why I continue to u appreciated that Honda took care of giving me my inspection sticker.. I have been a Honda customer for over 30 years and that's why I continue to use Honda cars because of the good work they do. More

by HHEATHAM

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brandon Martinez

Jun 30, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for your continued loyalty over the past 30 years! We're so glad we could assist with your inspection sticker. It's always a pleasure to support our long-time customers. If you ever need anything, please don’t hesitate to reach out!

June 20, 2025

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Employee Rating

Alex was very helpful and very professional. I give him 10+. Thank you, Alex, for your help I give him 10+. Thank you, Alex, for your help More

by DHOU11258

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jun 25, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for the wonderful feedback! We're thrilled to hear Alex provided such helpful and professional service—he’ll be glad to know he made a great impression. If you ever need anything else, please don’t hesitate to reach out!

June 17, 2025

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Employee Rating

The service was great. Had a oil change done. Waited three hours but the waiting was pretty kool clean and comfortable. Had a oil change done. Waited three hours but the waiting was pretty kool clean and comfortable. More

by mar20052

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Kevin Singh, Briyanna Jones, Mark Skawinski, Brandon Martinez

Jun 18, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for your feedback! We're glad you were happy with the service and that the clean, comfortable waiting area made the time pass more pleasantly. If you ever need anything else, please don’t hesitate to reach out!

June 17, 2025

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Employee Rating

The customer service met my expectations and the representative that assisted me was courteous,, knowledgeable, and professional. representative that assisted me was courteous,, knowledgeable, and professional. More

by dsamuda1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Kevin Singh, Briyanna Jones, Mark Skawinski, Brandon Martinez

Jun 17, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for the great feedback! We're pleased to hear the service met your expectations and that your representative provided courteous and professional support. If you need anything in the future, please don’t hesitate to reach out!

June 16, 2025

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Employee Rating

I bought my CRV in 2018. Honda Valley Stream Service has been handled most of my maintenance ( bought new tires from Costco, they were much less expensive). Besides the tire Honda Valley Stream Service has been handled most of my maintenance ( bought new tires from Costco, they were much less expensive). Besides the tires, I have had all my service done by Honda Valley Stream. And have been satisfied. Thank you, More

by HARMELODY96

Verified Customer

Service Price Transparency

Workmanship

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Clara Torres, Briyanna Jones

Jun 17, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for your continued trust and loyalty since purchasing your CR-V in 2018! We're glad to hear you've been satisfied with the service provided by Honda Valley Stream. If there’s ever anything more we can do for you, please don’t hesitate to reach out!

June 10, 2025

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Employee Rating

I'm very happy with the service here, as well as the representative/agent who helped me. He was very knowledgeable. representative/agent who helped me. He was very knowledgeable. More

by sikorskiarlene

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jun 10, 2025 -

Honda of Valley Stream responded

Hi, Thank you for the kind words! We're so glad you had a positive experience and that your representative was able to assist you with expertise and care. If you ever need anything else, please don’t hesitate to reach out!

June 05, 2025

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Employee Rating

The service was awesome. I look forward to taking my cars there, they take very good care of their customers. I look forward to taking my cars there, they take very good care of their customers. More

by mesmiie

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jun 06, 2025 -

Honda of Valley Stream responded

Hi, We’re thrilled to hear you’ve had such a positive experience and feel well taken care of! Thanks for your trust—please don’t hesitate to reach out if you ever need anything!

June 03, 2025

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Employee Rating

Brought my car in to replace a damaged side view mirror and had a complete tune up while I was there. Very pleased with new part and all the work done to keep my car running smoothly. Much appreciated ev and had a complete tune up while I was there. Very pleased with new part and all the work done to keep my car running smoothly. Much appreciated everyone who who worked on car and Alex for walking me through any questions I had. More

by HSOEHNGEN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jun 04, 2025 -

Honda of Valley Stream responded

Hi, We’re glad everything from the repair to the tune-up met your expectations and that Alex was there to guide you through the process. Thanks for your kind words—please feel free to reach out if you ever need anything!