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Alex Marcel

Overview Reviews (994)

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Alex Marcel

Alex Marcel | Page 13

Service Writer

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

Contact Me

4.8

994 Reviews

Overview Reviews (994)

Dealership Experience

13 yrs, 7 mos

Industry Experience

16 yrs, 2 mos

Languages Spoken

English

4.8

994 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

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994 Reviews of Alex Marcel

May 26, 2025

Dealership Rating

Employee Rating

Kevin was great He went above and beyond to help me get my problem solve even when other was being rude Much appreciated get my problem solve even when other was being rude Much appreciated More

by sylvester27christine

Verified Customer

Workmanship

Service Time

Recommend Dealer

Yes

Other Employees Tagged: Kevin Singh

May 27, 2025 -

Honda of Valley Stream responded

Hi, We’re so glad Kevin was able to go above and beyond to help you out. Thank you for sharing your experience—please let us know if you ever need anything else!

May 22, 2025

Dealership Rating

Employee Rating

Alex is a constant professional at all times. My wife & I appreciate Alex courtesy & professionalism each time we have our HRV serviced & because of how he serves us we will continue to visit Ho My wife & I appreciate Alex courtesy & professionalism each time we have our HRV serviced & because of how he serves us we will continue to visit Honda Of Valley Stream. More

by DENNIS KEA

Verified Customer

Workmanship

Service Time

Recommend Dealer

Yes

May 23, 2025 -

Honda of Valley Stream responded

Hi Dennis, We’re grateful for your continued trust and so glad to hear Alex consistently provides the level of service you value. We’ll be sure to pass along your kind words—thank you for choosing us! Please reach out if there is anything we can do for you.

May 22, 2025

Dealership Rating

Employee Rating

Based on my scheduled appointment time, the service was completed within the prescribed time expressed at the onsite of my appointment. Would recommend to others completed within the prescribed time expressed at the onsite of my appointment. Would recommend to others More

by TLAROSS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

May 23, 2025 -

Honda of Valley Stream responded

Hi TLAROSS, We’re glad everything went according to schedule and that you had a timely and smooth visit. Thanks for the recommendation—please reach out if you ever need anything!

May 20, 2025

Dealership Rating

Employee Rating

Unfortunately, I've never been to this dealership. And I'm sure they're great and fair. And I'm sure they're great and fair. More

by cjytwotwotwo

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Clara Torres, Kevin Singh, Briyanna Jones, Mark Skawinski, Brandon Martinez , All of the Cashiers, and the Drivers.

May 21, 2025 -

Honda of Valley Stream responded

Thanks for your note! If you ever do decide to visit, we’d be happy to assist and make it a great experience for you.

May 13, 2025

Dealership Rating

Employee Rating

All were polite, helpful, knowledgeable and efficient. Had a pleasant stay while waiting. Very pleased. Had a pleasant stay while waiting. Very pleased. More

by CHAS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Clara Torres, Briyanna Jones

May 14, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for your kind feedback! We're glad the team made your visit a pleasant one and that everything was handled efficiently. If there’s anything more we can assist with, please don’t hesitate to reach out!

May 13, 2025

Dealership Rating

Employee Rating

Very friendly and helpful customer service. it is a nice place were i feel good in waiting area. it is a nice place were i feel good in waiting area. More

by thariess

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

May 14, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for the kind words! We're glad to hear the team made you feel welcome and that the waiting area added to your comfort. If there’s anything more we can assist with, please don’t hesitate to reach out!

May 12, 2025

Dealership Rating

Employee Rating

Alex provided excellent service and information related to my service. He made me feel welcome. to my service. He made me feel welcome. More

by jeff.moore

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

May 12, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for the kind feedback! We're glad Alex made you feel welcome and provided helpful information throughout your visit. If there’s anything more we can assist with, please don’t hesitate to reach out!

May 11, 2025

Dealership Rating

Employee Rating

Professional, courteous and professional. Kevin did a great job checking me in and keeping me to date on how the repair work was going Kevin did a great job checking me in and keeping me to date on how the repair work was going More

by KMSWANSON0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Kevin Singh, Briyanna Jones, Mark Skawinski, Brandon Martinez

May 12, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for your feedback! We're glad Kevin provided such attentive and professional service, keeping you informed throughout your visit. If there’s anything more we can assist with, please don’t hesitate to reach out!

April 30, 2025

Dealership Rating

Employee Rating

Very organized reception with a very polite staff. The facilities were very clean this was my first time and would not hesitate to turn!! The facilities were very clean this was my first time and would not hesitate to turn!! More

by mjctotally

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Briyanna Jones

May 01, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for the great feedback! We're glad your first visit was a positive one and that the team and facility made a strong impression. We look forward to welcoming you back—if there’s anything else we can assist with, please don’t hesitate to reach out!

April 30, 2025

Dealership Rating

Employee Rating

Clean, orderly and delivery as promised the services request in a timely manner. Staff were polite and helpful too. Would recommend to others request in a timely manner. Staff were polite and helpful too. Would recommend to others More

by DKYV71

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Apr 30, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for the great feedback! We're glad everything was completed as expected and that the team made your visit a pleasant one. We appreciate your recommendation, and if there’s anything else we can assist with, please don’t hesitate to reach out!