Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Alex Marcel

Overview Reviews (981)

Contact Me

View All Employees

< View All Employees

Alex Marcel

Alex Marcel | Page 13

Service Writer

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

Contact Me

4.8

981 Reviews

Overview Reviews (981)

Dealership Experience

13 yrs, 5 mos

Industry Experience

16 yrs

Languages Spoken

English

4.8

981 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Alex Marcel

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

981 Reviews of Alex Marcel

April 24, 2025

Dealership Rating

Employee Rating

clean and neat dealership, am able to work whiles waiting for my vehicle Generally like all service advisers , including Manager and the ladies that receive payments, for my vehicle Generally like all service advisers , including Manager and the ladies that receive payments, More

by JANDOH

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Clara Torres, Briyanna Jones, Mark Skawinski

Report | Print

Apr 24, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for the kind words! We're glad the dealership environment and team made your visit comfortable and efficient, especially while waiting. If there’s anything else we can do for you, please don’t hesitate to reach out!

April 23, 2025

Dealership Rating

Employee Rating

Helpful, pleasant, efficient, knowledgeable, professional, timely and informative! Clar.... was welcoming, filled out paper work for work to be done, communicated thoroughly what the mechanic professional, timely and informative! Clar.... was welcoming, filled out paper work for work to be done, communicated thoroughly what the mechanics found and followed thru on my wishes. Pick up also went smoothly. It was pleasant experience with the Honda team. More

by CLASSYGREEN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Briyanna Jones

Report | Print

Apr 24, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for the thoughtful feedback! We're so glad to hear your visit was smooth. It’s wonderful to know the team delivered a professional and informative experience. If you ever need anything else, please don’t hesitate to reach out!

April 23, 2025

Dealership Rating

Employee Rating

Overall great service. Clean facility. The team is efficient and delivered the car back to me in a timely manner. Clean facility. The team is efficient and delivered the car back to me in a timely manner. More

by JAYBE2282

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Apr 24, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for the great feedback! We're glad to hear you had a positive experience. If there's anything more we can assist with, please don’t hesitate to reach out!

April 23, 2025

Dealership Rating

Employee Rating

Very good customer service from Marcel. Didn't have to wait too long to get a oil change Didn't have to wait too long to get a oil change More

by GKENNETHDA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Apr 24, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for the great feedback! We're happy to hear Marcel provided excellent service. If there’s anything more we can do for you, please don’t hesitate to reach out!

April 20, 2025

Dealership Rating

Employee Rating

Clara is the best! There are a lot of customers who smile and greet her and that is because she is the best. There are a lot of customers who smile and greet her and that is because she is the best. More

by Ms. B

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Clara Torres

Report | Print

Apr 21, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for the wonderful feedback! We're so glad to hear Clara's warmth and dedication shine through. If there’s anything else we can do for you, please don’t hesitate to reach out!

April 18, 2025

Dealership Rating

Employee Rating

The waiting area is set up for comfort or a temporary work space. The Bathrooms are always clean, coffee or tea always complementary for their customers. work space. The Bathrooms are always clean, coffee or tea always complementary for their customers. More

by SEUAT1929

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Apr 21, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for sharing your thoughts! We’re glad to know the waiting area and amenities help make your visits more comfortable and convenient. If there’s ever anything more we can do for you, please don’t hesitate to reach out!

April 15, 2025

Dealership Rating

Employee Rating

Alex Marcel is amazing. He is very caring and looks to help his customers. If you are in need of service ask for him He is very caring and looks to help his customers. If you are in need of service ask for him More

by LUCKINA8

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Kevin Singh, Briyanna Jones

Report | Print

Apr 16, 2025 -

Honda of Valley Stream responded

Hi there, Thank you for the kind words! We're thrilled to hear Alex made such a positive impact during your visit. If you need anything in the future, please don’t hesitate to reach out!

April 14, 2025

Dealership Rating

Employee Rating

Alex Marcel has been an advisor for a while and he is very dedicated, caring, informative, polite and looks after his customers. We have been customers of Honda of Valley Stream for many years and as lo very dedicated, caring, informative, polite and looks after his customers. We have been customers of Honda of Valley Stream for many years and as long as we continue getting this service we will continue our patronage. More

by valstream

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Apr 14, 2025 -

Honda of Valley Stream responded

Hi there! Thank you for your continued loyalty. It means a lot to us to have earned your trust over the years, and we look forward to continuing to serve you!

April 09, 2025

Dealership Rating

Employee Rating

Very pleasant to deal with understood the reason why I was there and what I have told him would definitely deal with him again was there and what I have told him would definitely deal with him again More

by cubbsass58

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Apr 10, 2025 -

Honda of Valley Stream responded

Hi there! Thank you for the great feedback. We're glad your experience was pleasant and that you felt heard and understood. We’d be happy to assist you again anytime—just let us know when you’re ready!

Apr 10, 2025 -

cubbsass58 responded

Good morning I just went to the parts department because I have some chipping on the hood of the car which just turned a year old Hassan the one that sold me the car told me I could go get touchup most likely would cost me like three dollars I went there stood there for 25 minutes to find out it was almost $24 It’s unacceptable because the car is practically brand new and the paint is chipping on the top of the hood I shouldn’t have to pay that kind of money for a touchup on a car that I said is practically brand new so I was very unhappy about that. I emailed his son very nice man gave me his email, but I have not heard back from him

April 08, 2025

Dealership Rating

Employee Rating

The service department is cleaner, brighter, neater, appealing and more friendly than the dealership department. appealing and more friendly than the dealership department. More

by atta269

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Clara Torres

Report | Print

Apr 09, 2025 -

Honda of Valley Stream responded

Hi there! Thank you for your feedback. We're glad to hear you had a positive experience with our service department. If there's anything we can do to improve your experience with any part of the dealership, we’re always here to listen and help!