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Alex Marcel

Overview Reviews (997)

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Alex Marcel

Alex Marcel | Page 11

Service Writer

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

Contact Me

4.8

997 Reviews

Overview Reviews (997)

Dealership Experience

13 yrs, 7 mos

Industry Experience

16 yrs, 2 mos

Languages Spoken

English

4.8

997 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

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997 Reviews of Alex Marcel

August 26, 2025

Dealership Rating

Employee Rating

This was my first visit to Valley Stream Honda and it will be my last will be my last More

by Demosfam830

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Aug 29, 2025 -

Honda of Valley Stream responded

We are sorry that your service visit did not meet your expectations. As our service manager Tony Vicente mentioned to you, if there is an opportunity to perform service on your vehicle again, see him, he would like to regain your faith.

August 25, 2025

Dealership Rating

Employee Rating

Great Service as usual from Clara. The car runs very well after the service repairs. The car runs very well after the service repairs. More

by mk

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Clara Torres

Aug 26, 2025 -

Honda of Valley Stream responded

Hi there, We’re glad to hear Clara once again provided great service and that your vehicle is running smoothly after the repairs. If you ever need anything else, please don’t hesitate to reach out!

August 25, 2025

Dealership Rating

Employee Rating

The Staff is awesome. this was a great experience. I look forward to Continuing my Honda experience. this was a great experience. I look forward to Continuing my Honda experience. More

by jennyaja

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Kevin Singh, Briyanna Jones, Mark Skawinski, Brandon Martinez

Aug 26, 2025 -

Honda of Valley Stream responded

Hi there, We’re glad to hear the staff made your visit such a positive one and that you’re looking forward to continuing your Honda journey. If you ever need anything else, please don’t hesitate to reach out!

August 25, 2025

Dealership Rating

Employee Rating

Quick easy drop off, Marcel was friendly and knowledgeable, addressed my concerns and told me what would be done knowledgeable, addressed my concerns and told me what would be done More

by saad

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 26, 2025 -

Honda of Valley Stream responded

Hi Saad, We’re glad to hear Marcel made your visit smooth with his friendly and knowledgeable approach, and that your concerns were clearly addressed. If you ever need anything else, please don’t hesitate to reach out!

August 24, 2025

Dealership Rating

Employee Rating

Excellent and courteous service Very helpful and very informative Prompt and efficient Valleystream number one informative Prompt and efficient Valleystream number one More

by lystrathms

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Kevin Singh, Briyanna Jones, Mark Skawinski, Brandon Martinez

Aug 25, 2025 -

Honda of Valley Stream responded

Hi there, We’re glad to hear your visit was handled with courtesy, efficiency, and clear communication, making it such a positive experience. If you ever need anything else, please don’t hesitate to reach out!

August 22, 2025

Dealership Rating

Employee Rating

Briyanna gave us great service and ensured our issue was resolved. She kept us informed of the process and was very helpful. resolved. She kept us informed of the process and was very helpful. More

by josh

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Kevin Singh, Briyanna Jones, Mark Skawinski, Brandon Martinez

Aug 25, 2025 -

Honda of Valley Stream responded

Hi there, We’re glad to hear Briyanna kept you informed and made sure your issue was resolved smoothly. If you ever need anything else, please don’t hesitate to reach out!

August 19, 2025

Dealership Rating

Employee Rating

I was treated by Marcel and the other workers with utmost respect and kindness making my experience incredibly positive. respect and kindness making my experience incredibly positive. More

by JANGEORGEEE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 20, 2025 -

Honda of Valley Stream responded

Hi there, We’re glad to hear Marcel and the rest of the team made your visit so positive with their respectful and kind approach. If you ever need anything else, please don’t hesitate to reach out!

August 18, 2025

Dealership Rating

Employee Rating

The customer care is superior. The updates are on point. They seem to usually be out of common parts, but I would trade that for bad service any day. The updates are on point. They seem to usually be out of common parts, but I would trade that for bad service any day. More

by MICHELLE.EVANS20

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Kevin Singh

Aug 19, 2025 -

Honda of Valley Stream responded

Hi there, We’re glad to hear the service team continues to provide attentive updates and excellent care. We also appreciate your feedback regarding parts availability—it’s helpful to know what can be improved. If you ever need anything else, please don’t hesitate to reach out!

August 13, 2025

Dealership Rating

Employee Rating

Great services all workers are very friendly and respectful always have a good experience thanks. respectful always have a good experience thanks. More

by bella-2020

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Briyanna Jones

Aug 13, 2025 -

Honda of Valley Stream responded

Hi there, We’re glad to hear every visit has been positive and that the team consistently provides friendly and respectful service. If you ever need anything else, please don’t hesitate to reach out!

August 08, 2025

Dealership Rating

Employee Rating

Good service , employees and staff are friendly, approciable , facility is clean and comfortable to wait approciable , facility is clean and comfortable to wait More

by munti28

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Clara Torres

Aug 08, 2025 -

Honda of Valley Stream responded

Hi there, We’re glad to hear the team was friendly and the environment made your visit comfortable. If there’s anything more we can help with, please don’t hesitate to reach out!