Dealership Experience
13 yrs, 3 mos
Industry Experience
15 yrs, 10 mos
Languages Spoken
English
959 Reviews
Write a Review959 Reviews of Alex Marcel
May 29, 2021
My experience at Honda Service is always excellent! Staff is friendly and welcoming. Service provider Clara is reasonable and ensures that I leave with the best service. is friendly and welcoming. Service provider Clara is reasonable and ensures that I leave with the best service. More
Other Employees Tagged: Ada Ovalles, Clara Torres , Oscar MELARA
May 25, 2021
Apart from having my Honda touring CRV for over 3 wks that stopped abruptly on highway with loud noise , all alerts on dash board . Honda hardly communicated about me no wanting the vehicle .. ( it’s l that stopped abruptly on highway with loud noise , all alerts on dash board . Honda hardly communicated about me no wanting the vehicle .. ( it’s like buying a new tv and it broke ... he said ) Return my vehicle after z3 wks dirty with all elements of the season loudly on sight Tire pressure light ( which had just come on prior to vehicle coming to an halt ) was loudly displayed Pulled down engine ( still think it’s like a new tv) to pay for 6 years ... engine .. haven’t owned it for 8 months. After I returned your loaner civic , thoroughly detailed ( went to car wash ) and full tank of gas ... but who cares ???! More
Other Employees Tagged: Jaime Montenegro
May 25, 2021
Marcel is very professional and always keeps me in the loop on the status of my car. He addresses the needs of my visit and I never feel pressure from him. That’s very important to me. loop on the status of my car. He addresses the needs of my visit and I never feel pressure from him. That’s very important to me. More
May 24, 2021
Responded to airbag recall mailing. Brought car in with no problems or dashboard warning lights. They tried to charge me $150 for diagnostic test. Thieves. no problems or dashboard warning lights. They tried to charge me $150 for diagnostic test. Thieves. More
Other Employees Tagged: Joseph Agbato
May 24, 2021
Very pleasant to deal with on all levels. Car was ready in the time I was told the job would be ready to drive back home. in the time I was told the job would be ready to drive back home. More
Other Employees Tagged: Jessica Waters
May 20, 2021
I took my car in for scheduled maintenance. Marcel was wonderful. He was patient, kind and very helpful as he answered all of my questions. Marcel consistently exhibit excellent customer service skills. wonderful. He was patient, kind and very helpful as he answered all of my questions. Marcel consistently exhibit excellent customer service skills. More
May 16, 2021
Was a good service very friendly and work and a good price i am satisfied with the service I recommend honda of valley stream service price i am satisfied with the service I recommend honda of valley stream service More
Other Employees Tagged: Willie Mejia, Clara Torres , Joseph Agbato, David Palmer
May 14, 2021
Service was timely and professional. Great job by my Service Advisor Alex Marcel. He is pleasant, patient, caring and professional in his general attitude towards customers. Keep up the exceptional work Service Advisor Alex Marcel. He is pleasant, patient, caring and professional in his general attitude towards customers. Keep up the exceptional work at Honda. More
Other Employees Tagged: David Palmer

