Dealership Experience
13 yrs, 9 mos
Industry Experience
16 yrs, 4 mos
Languages Spoken
English
1,014 Reviews
Write a Review1014 Reviews of Alex Marcel
September 06, 2021
Amazing customer service. Felt welcomed and the workers are patient with you. Also the wait time is not long. Always a great experience with Honda. are patient with you. Also the wait time is not long. Always a great experience with Honda. More
Other Employees Tagged: David Palmer
September 03, 2021
Accommodated the service needed for my vehicle. Staff members were professional. Service crew and technicians when you first arrive flowed quickly. Thank you. All worked as a team. members were professional. Service crew and technicians when you first arrive flowed quickly. Thank you. All worked as a team. More
Other Employees Tagged: Willie Mejia, Clara Torres , Joseph Agbato, David Palmer
August 30, 2021
Flying mosquitoes in the waiting room. I was bitten so bad Marcel gave me alcohol wipes. The wait to reg was longer. My inspection was done and my dashboard still showed 10% . I went back in told marcel h bad Marcel gave me alcohol wipes. The wait to reg was longer. My inspection was done and my dashboard still showed 10% . I went back in told marcel he came out and reset the oil change alert. I was not happy with this visit. Oil change prices are insane $49. Why did they stop the coupons. More
August 27, 2021
Very efficient and friendly staff. My 2nd service B1 for my 2020 Accord required only oil change. Service manager request to have the tire rotation done as well. When I got the car service done, the technic my 2020 Accord required only oil change. Service manager request to have the tire rotation done as well. When I got the car service done, the technician checked the tire and recommended no rotation required and I didn’t have to pay for it. In addition my wiper fluid and antifreeze was added without charge. Extremely happy with their extra special touch. They are extremely honest with their clients and small things makes clients loyal with them. I will give them 5 star rating for their overall service and I am totally satisfied. More
Other Employees Tagged: Brittany Brown
August 25, 2021
Always a great experience with Honda very professional and courteous. Customer service was very nice and accommodating. The only thing was when we picked up the car and started to dr e away the oil chang and courteous. Customer service was very nice and accommodating. The only thing was when we picked up the car and started to dr e away the oil change light came in. Had to bring the car back again a few days later.wish the workers would ha e noticed it and called us. More
August 25, 2021
Horrible customer service. Technicians are not knowledgeable.. Service Manager Wille is not professional and is not knowledgeable. They were unable to fix the vehicle after being brought in severa knowledgeable.. Service Manager Wille is not professional and is not knowledgeable. They were unable to fix the vehicle after being brought in several times More
Other Employees Tagged: Willie Mejia
August 24, 2021
I went to Honda for repair very good I am happy I I went to Honda for repair very good I am happy I drive my car Honda Fit very perfect . He is manager helped me I am deaf I went to Honda for repair very good I am happy I drive my car Honda Fit very perfect . He is manager helped me I am deaf More
Other Employees Tagged: I don’t know name
August 18, 2021
Very nice and professional..,,,,……….,,,,,,,,,,Good good Very nice and professional..,,,,……….,,,,,,,,,, Good good good good good good really?? 25 words…you just ruined the survey….I’ll never do another surv Very nice and professional..,,,,……….,,,,,,,,,, Good good good good good good really?? 25 words…you just ruined the survey….I’ll never do another survey…..this is ridiculous More
Other Employees Tagged: Clara Torres

