Alex Marcel | Page 88

They made the process easy. wait time wasn't a full day. I was very pleased with the out come. Wish they had the recall parts on hand instead of us making two trips. I was very pleased with the out come. Wish they had the recall parts on hand instead of us making two trips. More

by lisandra_m86 Verified Customer Verified Customer

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My car was dropped off by AAA on a Monday and by Thursday still wasn't looked at. I took my car to another mechanic. still wasn't looked at. I took my car to another mechanic. More

by MS_CSGRANT Verified Customer Verified Customer

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I had a great service manager, he was let go. Marcel was good this time around. There is a problem with wait times in this place. good this time around. There is a problem with wait times in this place. More

by CZARDOMINGUEZ Verified Customer Verified Customer

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Alex and Clara ensured I left the facility a very satisfied customer. Wait time was as expected and service provided was excellent. Thanks Service Department! satisfied customer. Wait time was as expected and service provided was excellent. Thanks Service Department! More

by forson40 Verified Customer Verified Customer

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never coming back , i waited 8 hrs for what usually takes 2 hrs . no one never offered a reason why it took so long . never coming there again! 2 hrs . no one never offered a reason why it took so long . never coming there again! More

by TERRANCE_ARJOON Verified Customer Verified Customer

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Very very disappointed! Wanted an inspection and oil change. Was told I would also get a free car wash when I checked in. After meeting with the service adviser, he told me it would be an hour and a h change. Was told I would also get a free car wash when I checked in. After meeting with the service adviser, he told me it would be an hour and a half wait. Well after waiting over 3 hours, I receive my car as dirty as I brought it in! The man who brought my car to me was rude and he was the one who told me I would get a wash! Yet I heard him tell another gentleman that his car was gonna come out clean and dry! He also said he didn’t bother to dry the woman’s car that was brought out before mine! Really nice! I guess he just didn’t bother to even wash mine! I will look for service elsewhere next time! More

by BJM121171 Verified Customer Verified Customer

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Best service. Marcel always makes sure we’re taken care of. Very professional and friendly service. Been a customer for a very long time and will never go anywhere else. of. Very professional and friendly service. Been a customer for a very long time and will never go anywhere else. More

by jqholman Verified Customer Verified Customer

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Customer service was great. Alex Marcel is always accomodating and helpful. Wait time was very good especially coming in for service right before work. Always a pleasure. accomodating and helpful. Wait time was very good especially coming in for service right before work. Always a pleasure. More

by YOLANDAMARRERO Verified Customer Verified Customer

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Excellent job I love coming to the dealership. Marcel the advisor is very good courteous patient that’s a man you want on your job. Most important I like your company‘s honesty. advisor is very good courteous patient that’s a man you want on your job. Most important I like your company‘s honesty. More

by football92467 Verified Customer Verified Customer

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The dealer gave me a loaner and changed the transmission in a timely matter, now the car runs great. Marcel was very attentive and easy to communicate with. in a timely matter, now the car runs great. Marcel was very attentive and easy to communicate with. More

by JTSAFRIR Verified Customer Verified Customer

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