Alex Marcel
Alex Marcel at Honda of Valley Stream

Alex Marcel | Page 89

Service Writer

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

Contact Me
4.8
1,014 Reviews

Dealership Experience

13 yrs, 9 mos

Industry Experience

16 yrs, 4 mos

Languages Spoken

English English

4.8

1,014 Reviews

Write a Review

1014 Reviews of Alex Marcel

July 30, 2021

Dealership Rating
Employee Rating

The service on my 2018 Honda was excellent. Marcel, one of the representatives was very attentive and provided car courtesy service which was appreciated. Thanks More

by WKAYE_RISING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 04, 2021

Honda of Valley Stream responded

Thank you for the kind words. We appreciate it and look forward to working with you again in the future at Honda of Valley Stream!

July 29, 2021

Dealership Rating
Employee Rating

Excellent service from Alex Marcel. He is always helpful and informative. Always professional. The waiting area is beautiful and comfortable. However, the cost of labor and parts are just too expens More

by Kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 28, 2021

Dealership Rating
Employee Rating

Always professional and helpful!Service is organized and Always professional and helpful! Service is organized and thorough with consistent updates. No surprises when you get to the check out window. Car cl More

by rnbabe7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jessica Waters , David Palmer

Jul 29, 2021

Honda of Valley Stream responded

Thank you for the kind words. We appreciate it and look forward to working with you again in the future at Honda of Valley Stream!

July 28, 2021

Dealership Rating
Employee Rating

Easy to make Appointments, Good Customer Service from Start to finish. east time, I have visited, every one of them was pleasant, attending to the need. More

by LFERNAN160
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Clara Torres , Joseph Agbato

Jul 29, 2021

Honda of Valley Stream responded

Thank you for the kind words. We appreciate it and look forward to working with you again in the future at Honda of Valley Stream!

July 28, 2021

Dealership Rating
Employee Rating

Marcel and the cashiers were amazing and professional. I was please with the service and the price. I was informed of my warrant which made me happy. More

by DANIELLE12786
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 29, 2021

Honda of Valley Stream responded

Thank you for the kind words. We appreciate it and look forward to working with you again in the future at Honda of Valley Stream!

July 23, 2021

Dealership Rating
Employee Rating

I thought the services were costly the car is for a first responder and I was hoping for a discount. Thank you for the survey More

by CBELMONTE10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Clara Torres , Joseph Agbato, David Palmer

July 21, 2021

Dealership Rating
Employee Rating

Being hung up on numerous times and not being able to get an answer was horrible will not go back again. After an hour of being on hold off and on no one could help me. The cashier was RUDE RUDE RUDE More

by Stacey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jul 22, 2021

Honda of Valley Stream responded

Stacey - we apologize that your experience at Honda of Valley Stream was anything less than satisfactory. Please contact the service manager at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. Willie Mejia, 516-285-6655

July 21, 2021

Dealership Rating
Employee Rating

The Service Department always treats its Customers in a professional manner. If your Car needs additional repairs done other than what was the reason you came for they always contact you. More

by the wojos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 22, 2021

Honda of Valley Stream responded

Thank you for the kind words. We appreciate it and look forward to working with you again in the future at Honda of Valley Stream!

July 20, 2021

Dealership Rating
Employee Rating

very kind, very helpful, I will go next time too.I very kind, very helpful, I will go next time too. I don't know what else I could write on this . but thank you for everything Honda of valley strea More

by cm8695
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jessica Waters, Willie Mejia, Clara Torres, Gary Lin , Joseph Agbato, Gabriel Felix, Alex Menzildjian, David Palmer, Jamal Prescod

Jul 22, 2021

Honda of Valley Stream responded

Thank you for the kind words. We appreciate it and look forward to working with you again in the future!

July 16, 2021

Dealership Rating
Employee Rating

The Service Department treats you courteously and professionally. I would like to see more recognition of loyal customers like myself who have been having their Hondas serviced here for years. More

by M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 22, 2021

Honda of Valley Stream responded

Thank you so much for your wonderful review. We appreciate it and look forward to working with you again in the future at Honda of Valley Stream.

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