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Alex Marcel

Overview Reviews (997)

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Alex Marcel

Alex Marcel | Page 89

Service Writer

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

Contact Me

4.8

997 Reviews

Overview Reviews (997)

Dealership Experience

13 yrs, 7 mos

Industry Experience

16 yrs, 2 mos

Languages Spoken

English

4.8

997 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

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997 Reviews of Alex Marcel

July 05, 2021

Dealership Rating

Employee Rating

The service representative was great and very knowledgeable! He was helpful when I need do repairs. I would definitely go to him for future repairs. knowledgeable! He was helpful when I need do repairs. I would definitely go to him for future repairs. More

by KS

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Jul 08, 2021 -

Honda of Valley Stream responded

Thank you so much for your kind words and rating Honda of Valley Stream 5-stars. We appreciate it and look forward to working with you again in the future!

July 02, 2021

Dealership Rating

Employee Rating

I find the Service Center here to be very efficient and quick. They do their best to explain things and make sure you are taken care of. quick. They do their best to explain things and make sure you are taken care of. More

by RASOMMA71

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Clara Torres , Joseph Agbato, David Palmer

Jul 02, 2021 -

Honda of Valley Stream responded

Thank you so much for taking the time to rate and review Honda of Valley Stream! We appreciate it and look forward to working with you again in the future!

July 01, 2021

Dealership Rating

Employee Rating

Very good! Very helpful service. Busy but helpful through tall. Yea recommend this service highly. And nearby and weekend hours too. Great! Thanks for all. tall. Yea recommend this service highly. And nearby and weekend hours too. Great! Thanks for all. More

by BEAHW5

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Clara Torres , Joseph Agbato, David Palmer

Jul 02, 2021 -

Honda of Valley Stream responded

Thank you so much for your wonderful review. We appreciate the recommendation and look forward to working with you again in the future.

June 28, 2021

Dealership Rating

Employee Rating

Doesn’t return phone calls on numerous occasions to ask questions both in service department and sales questions both in service department and sales More

by BBKJAZZ

Verified Customer

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Jul 02, 2021 -

Honda of Valley Stream responded

We apologize your experience at Honda of Valley Stream was unsatisfactory. Please reach out to me directly at your earliest convenience and we'll ensure you have a pleasurable shopping experience. I will deal with you directly. Jay Rosenthal, General Manager, 516 341-7217

June 25, 2021

Dealership Rating

Employee Rating

My agent was respectful everything went smoothly I got my car back on time no complain love this service car back on time no complain love this service More

by EANROBERTS

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Jun 29, 2021 -

Honda of Valley Stream responded

Thank you for taking the time to rate and review Honda of Valley Stream. We appreciate it and we look forward to working with you again in the future!

June 24, 2021

Dealership Rating

Employee Rating

I have been bringing my car for service with you for more than 2 decades.I think it’s too expensive.Not too sure if the work that I paid for was actually done. than 2 decades.I think it’s too expensive.Not too sure if the work that I paid for was actually done. More

by MARIETHADALMAUZE

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

June 14, 2021

Dealership Rating

Employee Rating

My experience was very enlightening and I was so comfortable with my representative, if there’s another word for excellent he he more, I would like him to represent me at all times comfortable with my representative, if there’s another word for excellent he he more, I would like him to represent me at all times More

by Iline Blearie

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Pat and my special cashier

Jun 15, 2021 -

Honda of Valley Stream responded

Iline - thank you so much for the wonderful review! We appreciate it and look forward to working with you again in the future!

June 10, 2021

Dealership Rating

Employee Rating

Alex marcel was very helpful informative and professional.He discussed what service I would need the next time a have a oil change. The entire team was friendly professional.He discussed what service I would need the next time a have a oil change. The entire team was friendly More

by JIMJAN22

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Jun 11, 2021 -

Honda of Valley Stream responded

Thank you for taking the time to rate and review our Honda of Valley Stream! We appreciate it and look forward to working with you again in the future!

June 10, 2021

Dealership Rating

Employee Rating

Alex was great. Presents with good customer service qualities. I dropped off my car, went to work, he called when the car was ready. I’m pleased. qualities. I dropped off my car, went to work, he called when the car was ready. I’m pleased. More

by Taipat1

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Jun 11, 2021 -

Honda of Valley Stream responded

Thank you for taking the time to rate and review our Honda of Valley Stream! We appreciate it and look forward to working with you again in the future!

June 10, 2021

Dealership Rating

Employee Rating

I come here all the time, and the staff is always eager to help. Anytime I have an issue with my car, they get the job done, and in a timely fashion. to help. Anytime I have an issue with my car, they get the job done, and in a timely fashion. More

by JESSICABONITTO

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Jun 11, 2021 -

Honda of Valley Stream responded

Jessica - thank you for taking the time to rate and review our Honda of Valley Stream! We appreciate it and look forward to working with you again in the future!