Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Alex Marcel

Overview Reviews (997)

Contact Me

View All Employees

< View All Employees

Alex Marcel

Alex Marcel | Page 93

Service Writer

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

Contact Me

4.8

997 Reviews

Overview Reviews (997)

Dealership Experience

13 yrs, 7 mos

Industry Experience

16 yrs, 2 mos

Languages Spoken

English

4.8

997 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Alex Marcel

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

997 Reviews of Alex Marcel

April 01, 2021

Dealership Rating

Employee Rating

I was promised car a wash voucher; I didn’t receive it; left a message for the manager but he didn’t call me back left a message for the manager but he didn’t call me back More

by sergngel

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Willie Mejia, Clara Torres , Joseph Agbato, David Palmer

Apr 14, 2021 -

Honda of Valley Stream responded

We apologize that your experience at Honda of Valley Stream was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 516-362-2070

March 28, 2021

Dealership Rating

Employee Rating

Great customer service ....!!!!will definitely recommend to a family or friend. He helped me both trips I had to make to Honda. Thank you Marcel to a family or friend. He helped me both trips I had to make to Honda. Thank you Marcel More

by SW33T.V1218

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Mar 29, 2021 -

Honda of Valley Stream responded

Thank you for the kind words! We appreciate the recommendation and look forward to working with you again in the future!

Mar 29, 2021 -

Honda of Valley Stream responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

March 25, 2021

Dealership Rating

Employee Rating

Service was quick for my warranty repair. Communication was good, was informed of all repairs. Thank you to the all American dad aka David palminator aka David palm palm aka David Palmer! much love homi was good, was informed of all repairs. Thank you to the all American dad aka David palminator aka David palm palm aka David Palmer! much love homie More

by ez

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Clara Torres , Joseph Agbato, David Palmer

Mar 25, 2021 -

Honda of Valley Stream responded

Thank you so much for your kind words. We appreciate it and look forward to working with you again in the future

Mar 25, 2021 -

Honda of Valley Stream responded

Hi, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 24, 2021

Dealership Rating

Employee Rating

10000000 excellent work appreciated the great care was great they should get an raise love the customer service an they work fast excellent excellent experience great they should get an raise love the customer service an they work fast excellent excellent experience More

by A.BURNETTE2412

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Clara Torres , Joseph Agbato, David Palmer

Mar 25, 2021 -

Honda of Valley Stream responded

Hi, we are very happy we could provide you with a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 24, 2021

Dealership Rating

Employee Rating

Great customer service with all around care. The team was Professional, courteous and they made the whole experience easy and I will continue to come back Professional, courteous and they made the whole experience easy and I will continue to come back More

by PSYU10

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Clara Torres

Mar 25, 2021 -

Honda of Valley Stream responded

Hi, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 24, 2021

Dealership Rating

Employee Rating

The service was great ,I didn’t have to wait for a long time ,very friendly and they price was very good I recommend them time ,very friendly and they price was very good I recommend them More

by FREDETIENNE

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Mar 25, 2021 -

Honda of Valley Stream responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

March 22, 2021

Dealership Rating

Employee Rating

Everyone as always is very friendly and professional;. Never a problem. I've been taking my Honda's there for at least twelve years. Always a pleasure dealing with Alex Marcel! Never a problem. I've been taking my Honda's there for at least twelve years. Always a pleasure dealing with Alex Marcel! More

by JPAPL (Joseph Papalia)

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Eddie in the Maintenance Dept

Mar 23, 2021 -

Honda of Valley Stream responded

Hello, we're happy you found our staff to be so supportive during your experience here at Honda Of Valley Stream. We hope to be of service to you again in the future. Best wishes, Honda Of Valley Stream

March 19, 2021

Dealership Rating

Employee Rating

The staff at the service center are very friendly and helpful. Finance, sales, mechanics are all great. faci;ity is modern, clean and very comfortable Marcel is excellent helpful. Finance, sales, mechanics are all great. faci;ity is modern, clean and very comfortable Marcel is excellent More

by WIL_FITZ

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Clara Torres , Joseph Agbato, David Palmer

Mar 19, 2021 -

Honda of Valley Stream responded

Hi, we're happy you found our staff to be so supportive during your experience here at Honda Of Valley Stream. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 18, 2021

Dealership Rating

Employee Rating

I continue to go to Valley Stream Honda for service because they are reliable and proficient. Marcel is always helpful and polite. I enjoy coming here. because they are reliable and proficient. Marcel is always helpful and polite. I enjoy coming here. More

by LAUREENLACE

Verified Customer

Recommend Dealer

Yes

Mar 19, 2021 -

Honda of Valley Stream responded

Hi Laureenlace, thank you so much for your positive comments about Honda Of Valley Stream! We are always more than happy to assist you if anything else comes up. Take care!

March 18, 2021

Dealership Rating

Employee Rating

Went to fix a Flat Tire and Engine Shield - both damaged by hitting pothole. Mr. Alex Marcel was excellent in getting the Job done , Coordinating with Parts Department to provide a Very Timely Service. I by hitting pothole. Mr. Alex Marcel was excellent in getting the Job done , Coordinating with Parts Department to provide a Very Timely Service. I would not be fair if I don't mention the Parts Dept. who updated regarding the Parts arrival. Hence I was recipient of a very pleasant Service. Kudos to Alex Marcel and his Team. More

by LFERNAN160

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Mar 19, 2021 -

Honda of Valley Stream responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Honda Of Valley Stream! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!