Alex Ramirez
Alex Ramirez at Walter's Mercedes-Benz of Riverside

Alex Ramirez | Page 35

Service Advisor

Walter's Mercedes-Benz of Riverside

3213 Adams Street
Riverside, CA 92504

5.0
591 Reviews

When you stop in to Walter's Automotive for service on your Mercedes-Benz you may have met Alex. He is one of our talented pool of service advisors that are here to make sure your car is serviced correctly, efficiently and to your satisfaction. He is also Master Certified for Mercedes-Benz. Alex stays very busy here at work so when he gets time off he spends it having fun typically hiking, shooting, riding motorcycles and driving cars. He is also a sports guy and follows the Kings, Yankees and Celtics. Give him a Mercedes-Benz to enjoy on his day off and he would choose a SL65 AMG Black Series. Make it a point to introduce yourself the next time you are in.

5.0

591 Reviews

Write a Review

591 Reviews of Alex Ramirez

October 03, 2019

Dealership Rating
Employee Rating

Muy buen servicio por parte del agente de servicio. Solo si por parte de Los que hacen car wash a los carros esta vez no lo hieron Como anteriormente lo hacen en casa servicio.. More

by Sandra espejel
Recommend Dealer
Yes

October 02, 2019

Dealership Rating
Employee Rating

Great service, Alex always takes great care of our vehicle. We have been using Walters Mercedes for several years and they always give us a great experience More

by Hojack20
Recommend Dealer
Yes
Oct 03, 2019

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your excellent review! We are so honored to have your confidence and loyalty, and we are happy to hear that Alex continuously provides you with the quality service that you so much deserve. Please drive safely, and be sure to let us know how our team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

September 29, 2019

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Employee Rating

Excellent Experience Though this dealership is somewhat far from from home but i always take my S550 to them for servicing and any repairs. I trust their work. Thanks Kuld More

by Kuldip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 30, 2019

Walter's Mercedes-Benz of Riverside responded

Kuldip, Thank you so much for your wonderful review! We are honored by your willingness to go the extra distance to work with us, and we are overjoyed that the quality of our service consistently meets your satisfaction. Please let us know how we may be of further assistance to you in the future, and be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

September 23, 2019

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Employee Rating

Very nice people Alex Ramirez leads a team of very efficient and effective people dojng great service. Probably my 5th time being there and its one of the few maintena More

by Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: I dont remember their names

Sep 24, 2019

Walter's Mercedes-Benz of Riverside responded

Ron, Thank you so much for your wonderful review! It is our goal to make our customers' experiences as pleasant as possible, and we are honored that our service never fails to meet your satisfaction. We feel so fortunate to have your confidence, and we look forward to continuing to provide you and your vehicle with our best care in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

September 13, 2019

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Employee Rating

Pleasant Water’s Automotive never disappoints. Everyone is always so happy and helpful. I am always treated with kindness and they are very professional. I alw More

by K.M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: JR Rodriguez, Raul Ayala , Rick Akigbe, Ray Burke, Brandon Monaco

Sep 13, 2019

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review and recommendation! It is our goal to ensure that our customers' experiences are as positive as possible, and we are proud to have earned your 5-star rating all-around! We greatly appreciate your business, and we look forward to continuing to provide you and your vehicle with our best care in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

September 10, 2019

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Employee Rating

My First Service I took my 2018 Mercedes in for its first service, Very Impressed. Our service advisor was Alex Ramirez. He was professional: courteous, and well-infor More

by dodpolice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 10, 2019

Walter's Mercedes-Benz of Riverside responded

Alex, Thank you for leaving us this excellent review! Providing quality service is so important to us, and we are delighted to know that Alex took exceptional care of you and your vehicle throughout the entirety of your visit. We look forward to working with you again the next time you are in need of automotive service, and we wish you the safest of travels until we meet again. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

September 10, 2019

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Employee Rating

Great Customer Service I had to take my car in to be serviced and I’m glad that Alex Ramirez was my service advisor. He was able to quickly help me and had my car throughly More

by Natalie W.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 10, 2019

Walter's Mercedes-Benz of Riverside responded

Natalie, Thank you so much for your amazing review! We are so glad that we had the opportunity to assist you, and that Alex could make your first service visit so seamless and efficient! He will be so delighted to hear of your positive feedback. Please don't hesitate to let us know if he or the team may be of further assistance to you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

September 08, 2019

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Employee Rating

Best customer/ advisor service I was shopping around for a dealership to perform a B service on my vehicle and I happen to call Walter's Mercedes after trying a few other ones. Best More

by Arobali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 09, 2019

Walter's Mercedes-Benz of Riverside responded

We are so glad that we had the opportunity to work with you, and we are delighted to hear that Alex's assistance met your satisfaction- from start to finish. We wish you the safest of travels and ask that you do not hesitate to let us know if there is anything more that we may help you with in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

August 19, 2019

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Employee Rating

Their Business is Cars Then People I have purchased from this dealership group as well as had continuous servicing for both cars.over time. I know them, how they think and operate. The More

by Brooklyn Richie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: JR Rodriguez , The girls in rental car department and hostess who greets...please take a well-earned bow

Aug 20, 2019

Walter's Mercedes-Benz of Riverside responded

Brooklyn, Thank you so much for your amazing review! We are so honored to have your loyalty, and we are thrilled that your recent visit to our service center exceeded your expectations. It is our utmost priority to maintain your safety and satisfaction, and we will certainly continue to provide you and your vehicle with our best care in the future. Thank you so much for confiding in our dealership for each of your sales and automotive service needs. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

August 09, 2019

Dealership Rating
Employee Rating

David Greene; total professional. David treated me to yet another extremely satisfying service/repair visit. I enjoyed superlative service in an extremely down to earth fashion from D More

by CSchwab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Greene, Loan car staff- excellent!!

Aug 12, 2019

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your excellent feedback! We strive to ensure that our customers' experiences are always as seamless as possible, and we are so pleased that your recent service visit met your satisfaction once again. David will be so pleased to hear of your very kind remarks, and we are certain that he will continue to provide you and your vehicle with the same quality care in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

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