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Alex Ramirez
Alex Ramirez | Page 36
Service Advisor
Walter's Mercedes-Benz of Riverside
3213 Adams Street
Riverside, CA 92504
591 Reviews
When you stop in to Walter's Automotive for service on your Mercedes-Benz you may have met Alex. He is one of our talented pool of service advisors that are here to make sure your car is serviced correctly, efficiently and to your satisfaction. He is also Master Certified for Mercedes-Benz. Alex stays very busy here at work so when he gets time off he spends it having fun typically hiking, shooting, riding motorcycles and driving cars. He is also a sports guy and follows the Kings, Yankees and Celtics. Give him a Mercedes-Benz to enjoy on his day off and he would choose a SL65 AMG Black Series. Make it a point to introduce yourself the next time you are in.
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591 Reviews of Alex Ramirez
August 07, 2019
Service Review I received great customer service from Alex Ramirez when bringing in my 2016 gla 250 . Very polite and courteous, and the service performed on my car I received great customer service from Alex Ramirez when bringing in my 2016 gla 250 . Very polite and courteous, and the service performed on my car was great . More
by Jenoveba
August 07, 2019
Service center Manager Mark Interlicchia & Alex Ramirez Manager Mark Interlicchia & Alex Ramirez bent over backwards to give me excellent service. I am a second generation Walter's Mercedes customer and my Manager Mark Interlicchia & Alex Ramirez bent over backwards to give me excellent service. I am a second generation Walter's Mercedes customer and my parents stayed with Walter's because of the service they received and I will also. These two individuals took pride in the service they are providing and did so in a very professional manner. More
by Bob
Other Employees Tagged: Mark Interlicchia
July 31, 2019
Alex, thanks so much. I don’t know where to even begin but after constantly having an issue with my vehicle and not being able to resolve my issue, I decided to take it to I don’t know where to even begin but after constantly having an issue with my vehicle and not being able to resolve my issue, I decided to take it to Walters, and without an appointment Alex was able to help me immediately. Within a few hours Alex called me to inform me with what the issue was and thank goodness is was covered under warranty! My car was ready the next day and no issues since then! Thanks Alex. More
by Gina19
July 31, 2019
Service of Air conditioner Like always, Alex Ramirez provided excellent service. I was also encouraged to use a rental while my car was being serviced. I love going to Alex for Like always, Alex Ramirez provided excellent service. I was also encouraged to use a rental while my car was being serviced. I love going to Alex for advice because he is not pushy or tries to oversell you. Honest!!!!!! Totally refreshing. Thank You Alex. Maria More
by LC
July 30, 2019
Perfect! Brought my car in for service and this friendly young man (Alex Ramirez) really helped me out. The service was outstanding, the location was impeccabl Brought my car in for service and this friendly young man (Alex Ramirez) really helped me out. The service was outstanding, the location was impeccable. Strongly recommend this place. 😀👍🏼 More
by Girky
July 30, 2019
Perfect ideal experience that’s should be the new standard The service provided was perfect and nothing less. I throughly enjoyed everything about it from the friendliness to the quality of work provided by th The service provided was perfect and nothing less. I throughly enjoyed everything about it from the friendliness to the quality of work provided by the people. More
by Carowner, ashley81
July 15, 2019
Great customer service and honest. Andrew and Raul were exceptional. No price haggling. Straight to the price. Easy approval. I am switching from Santa Monica ( Simonson) Mercedes to Wa Andrew and Raul were exceptional. No price haggling. Straight to the price. Easy approval. I am switching from Santa Monica ( Simonson) Mercedes to Walter's in Riverside, CA. More
by Anthonymir
Other Employees Tagged: Raul Ayala , Bryan Fitzpatrick, Andrew Wagner
June 18, 2019
Always great service Scheduling was easy, drop off was easy, loaner vehicle was provided, service advisor JR Rodriguez always a pleasure to work with. Pick up was a breeze Scheduling was easy, drop off was easy, loaner vehicle was provided, service advisor JR Rodriguez always a pleasure to work with. Pick up was a breeze, More
by ONotary
Other Employees Tagged: JR Rodriguez , Christian Felix
May 31, 2019
Great experience I took in my car in to check on a noise it was doing. I was not sure why it was doing it or what was wrong with it Mr. Alex Ramirez was able to assist I took in my car in to check on a noise it was doing. I was not sure why it was doing it or what was wrong with it Mr. Alex Ramirez was able to assist me and explain to me what was wrong with it. He was able to give me so much great information and he knew what he was talking about. He has good knowledge and was really helpful with me. More
by Gurdiano
May 30, 2019
Thanks Mr. Ramires I had to take my car in for a noise it was making when I would accelerate. I had taken my car to a different service shop but they were unable to dete I had to take my car in for a noise it was making when I would accelerate. I had taken my car to a different service shop but they were unable to detect a problem. I took my car to Walters service and Alex helped me out. He was very kind, and helpful. I even got my car before the promised date. Thanks so much, Alex. More
by Rocio19
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