Alex Ramirez
Alex Ramirez at Walter's Mercedes-Benz of Riverside

Alex Ramirez | Page 48

Service Advisor

Walter's Mercedes-Benz of Riverside

3213 Adams Street
Riverside, CA 92504

5.0
591 Reviews

When you stop in to Walter's Automotive for service on your Mercedes-Benz you may have met Alex. He is one of our talented pool of service advisors that are here to make sure your car is serviced correctly, efficiently and to your satisfaction. He is also Master Certified for Mercedes-Benz. Alex stays very busy here at work so when he gets time off he spends it having fun typically hiking, shooting, riding motorcycles and driving cars. He is also a sports guy and follows the Kings, Yankees and Celtics. Give him a Mercedes-Benz to enjoy on his day off and he would choose a SL65 AMG Black Series. Make it a point to introduce yourself the next time you are in.

5.0

591 Reviews

Write a Review

591 Reviews of Alex Ramirez

September 14, 2017

Dealership Rating
Employee Rating

Visit to Dealer for oil change in my E350 Mercedez Benz this guy at service dept Alex Ramirez is easy to talk to him, he is on top of your concerns, he explain very good, for me he is the best, !good Job ! More

by JESUS R LOPEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 14, 2017

Walter's Mercedes-Benz of Riverside responded

Jesus we're glad Alex was so personable with you on your oil change visit. We appreciate your business and look forward to working with you again in the future. Please be sure to check our Facebook and Twitter for savings, updates, and more! Regards Ray Burke - General Manager

September 12, 2017

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Employee Rating

Great Service Team The team always puts the customer first. I am always impressed by the warm and positive experience from the staff. They have always gone above and bey More

by Cono
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: JR Rodriguez , Ari Abdolhosseini, David Greene

Sep 13, 2017

Walter's Mercedes-Benz of Riverside responded

First we'd like to thank you for your continued business with Walter's. Going above and beyond for our customer's satisfaction is how we go about our normal business and we're glad to do so. Your business is appreciated and we look forward to working with you again. Be sure to find us on Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

September 03, 2017

Dealership Rating
Employee Rating

Purchase used/new Mercedes, Raul Ayala was excellent! Walters again provided premier service. Raul Ayala was knowledgeable, professional and so courteous. We would recommend his service to all, knowing th More

by Cynthia garcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Raul Ayala

Sep 05, 2017

Walter's Mercedes-Benz of Riverside responded

Cynthia we're so glad Raul was knowledgeable and professional in handling your purchase. We apprecate your business and we look forward to working with you again. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

August 11, 2017

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Employee Rating

Excellent Service given by Alex Ramariz Alex went above and beyond to be helpful assisting me with my maintenance problem. He was professional in every way and took me to the rental car boo More

by Bubbles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 14, 2017

Walter's Mercedes-Benz of Riverside responded

We're so glad Alex could provide you with a high level of service and that you enjoyed the courtesy car service. We thank you for you review and recommendation. Please be sure check out our Facebook and Twitter to keep up with savings and updates. Regards, Ray Burke - General Manager

August 01, 2017

Dealership Rating
Employee Rating

AWESOME SERVICE and sales people are very knowleagable . EXCELLENT service . We bought a GLE550e 4matic- plug in hybrid just last week but unfortunately we experience an unexpected problem because the More

by Pepay2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Campbell , Gary Kunzman, Peter Tecson

July 31, 2017

Dealership Rating
Employee Rating

Alex Ramirez Alex is friendly and very professional. He has always exceeded our expectations. He's always there to answer any questions or concerns we may have reg More

by siehtamb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 01, 2017

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to post this review. We are glad to hear that Alex Ramirez and our service department made you feel like family. Our team works very hard to ensure that each guest feels comfortable and satisfied with their visit. Don't forget to check us out on Facebook and Twitter to keep up with savings and updates. Regards, Ray Burke - General Manager

July 28, 2017

Dealership Rating
Employee Rating

Highly recommended Came for a routine maintenance this time. As always very satisfied with the service. Alex Ramirez the service advisor is an excellent advisor. He's ho More

by Hunter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 02, 2017

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, Hunter. We're happy to hear that you had another pleasant experience with Alex, and that he made sure your car was well taken care of. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

July 11, 2017

Dealership Rating
Employee Rating

Excellent service as always I've had my car for 5 years now and I have only been dealing with Alex Ramirez. He has been excellent from the beginning! Very courteous and professio More

by choimyu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 12, 2017

Walter's Mercedes-Benz of Riverside responded

It's great to hear from you, Choimyu! We're so glad that Alex continues to be so helpful and accommodating, and that he has made you feel confident and at ease with the customer care that has been extended to you. We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

July 08, 2017

Dealership Rating

Service rep Alex Ramirez Friendly and efficient for my GLK A Service. Waiting area clean and nice. Sometimes the TV was too loud. Excellent car wash included. The wait was rea More

by Fr. Jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 10, 2017

Walter's Mercedes-Benz of Riverside responded

Thanks Jack! We're happy to hear that you had a great experience with us, and that you were well accommodated from start to finish. We appreciate your feedback and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

June 28, 2017

Dealership Rating
Employee Rating

Walters's automotive has the best customer service Christian Garcia in the sales dept at Walters's is such a friendly and sweet young man. I purchased a car over a year ago from him. He greets me every More

by ONotary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: JR Rodriguez , Christian Felix, Kelen in concierge dept

Jun 30, 2017

Walter's Mercedes-Benz of Riverside responded

It's great to hear from you, ONotary! We're so pleased to know that Christian has been so helpful and attentive to you, and always ensures that all of your needs and expectations are met. We're also glad that Alex, JR, and Kelen have made you feel confident and at ease, as well! We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

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