Alex Reed | Page 2

I had an excellent experience at this dealership from start to finish. The staff was professional, knowledgeable, and genuinely helpful without any pressure. They took the time to answer all my questions start to finish. The staff was professional, knowledgeable, and genuinely helpful without any pressure. They took the time to answer all my questions and made the entire process smooth and stress-free. I couldn’t be happier with my purchase and would absolutely recommend this dealership to anyone looking for a great car-buying experience. More

by TARIKOSIMONE Verified Customer Verified Customer

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I was very pleased dealing with the Sales and Finance Department. Both departments were very kind and understanding of the time restraints I had in processing my purchase. Even though I believe my salesp Department. Both departments were very kind and understanding of the time restraints I had in processing my purchase. Even though I believe my salesperson was new, anything he could help me with in finding information out about the vehicle, he found out one way or another and he help me set up the On-star in which I really appreciated. Although he is not listed in your Sales Department, his name is Justice Craver. To give a little background, I was dealing with another dealership that the salesperson was also new and not knowledgeable at all and didn't care if he found out the answers to my questions and was too busy on his phone to care and following the games of the day. I was there for 5 hours for no reason. The Finance Department treated us as a waste of his time because we were paying cash. So, now you understand why I appreciated the speed of getting this deal done and out the door. Alex Reed was very kind and understood where I was coming from after I explained my experience I had from the day before. Thank you very much to both of you and this dealership has won my confidence back after many years of saying I will never return. Oh, and the trade was more than fair and there was no finagling back and forth. I really appreciate that! More

by NIKNKIDS5 Verified Customer Verified Customer

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Pleasant, friendly Professional 5 star customer service and a customer first attitude. Jeff and staff were amazing to work with! and a customer first attitude. Jeff and staff were amazing to work with! More

by KIMKERCHER1981 Verified Customer Verified Customer

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Adam Mays was true professional and a pleasure to deal with. He answered all of my questions about the Chevy Blazer I was interested in - with no hard selling along the way. So, it was an easy decision to with. He answered all of my questions about the Chevy Blazer I was interested in - with no hard selling along the way. So, it was an easy decision to move forward with the purchase. The paperwork process with Adam was also straightforward and smooth, with no surprise “extra charges” inserted - unlike some other prominent car dealers in Northeast Ohio. In summary, Tim Lally Chevrolet has my highest recommendation and should be strongly considered for your next car purchase. More

by STEVEH1030 Verified Customer Verified Customer

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He’s helpful and knowledgeable helped me with a pleasure to work with.4 vehicles to work with.4 vehicles More

by SANDRALEEBUGGS Verified Customer Verified Customer

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If you are looking for a car look nowhere else, great people, great deals, great cars! people, great deals, great cars! More

by USAKBA Verified Customer Verified Customer

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Jeff was amazing but I buy several cars. I have purchased 4 cars this year and not once when I have been approved by my bank and the bank validated the check amount and committing to the pay I have purchased 4 cars this year and not once when I have been approved by my bank and the bank validated the check amount and committing to the payment have I had to wait on the physical check to arrive prior to picking up the vehicle. Also they wouldn’t accept the credit card in person for the remained that I had already used prior to placing the 1,000 deposit on the car since it was in my wife’s name but didn’t bother worrying about that when I used to it to place the deposit. Being that I have worked in 8 different dealerships as a Manager I feel this process was not smooth as they have been in the past with other dealers. The car was nice but has 100 plus rock chips on the front bumper and it has been painted on. I even showed Jeff the paint that came off the reflector that was a different color on the front bumper. If I had inspected the vehicle prior to this long process knowing it had paint work I would not have taken the vehicle More

by PWATSON2025 Verified Customer Verified Customer

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It’s a nice dealership, everyone is friendly and helpful. It was a pleasure working with Tim Lally. It was a pleasure working with Tim Lally. More

by MELKENTSR Verified Customer Verified Customer

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Joey was amazing ! From start to finish, he has always been nothing but the best, both times we have bought vehicles From start to finish, he has always been nothing but the best, both times we have bought vehicles More

by MONICABOWDEN454 Verified Customer Verified Customer

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Adam was extremely informed and helpful throughout the entire process. When I decided the initial vehicle I wanted was out of my price range he was able to immediately suggest a similar model and I was ab entire process. When I decided the initial vehicle I wanted was out of my price range he was able to immediately suggest a similar model and I was able to leave with a car I wanted in my price range. Extremely professional and personable. I would recommend him to anyone in the market. More

by AB.JENNINGS75 Verified Customer Verified Customer

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