106 Reviews
Write a Review106 Reviews of Alex Rom
October 06, 2023
I know they were extremely busy, but it took 90 minutes for an oil change and tire rotation. for an oil change and tire rotation. More
Other Employees Tagged: Caroline Fletcher
September 09, 2023
Friendly, clean, awesome customer service and knowledgeable staff, comfortable lobby, goody snacks, coffe and refreshments… knowledgeable staff, comfortable lobby, goody snacks, coffe and refreshments… More
Other Employees Tagged: Emily Oleson
September 07, 2023
I was there for an oil change and tire rotation, Emily got me in and out in less than 40 minutes. This has always been the case when I do an oil change. They kept you updated with texts which is helpful a got me in and out in less than 40 minutes. This has always been the case when I do an oil change. They kept you updated with texts which is helpful and in the end they go over what they performed on your car so you get an idea the condition of your car. No upsell or sales pressure. Exceptional service from Emily and Royal Moore! More
Other Employees Tagged: George Stavrakis, Carmen Arteaga, Emily Oleson
September 07, 2023
Super friendly and always quick and easy service even as a walk in I appreciate this team a walk in I appreciate this team More
Other Employees Tagged: Caroline Fletcher, Emily Oleson
September 07, 2023
Outstanding service, had 20k service done on my Highlander and was in and out in 25 minutes. Thank you Royal Moore. Highlander and was in and out in 25 minutes. Thank you Royal Moore. More
Other Employees Tagged: George Stavrakis, Carmen Arteaga, Greg Hoffman, Mike Taylor, Caroline Fletcher, Emily Oleson, Tristen Simmons
August 31, 2023
Found a great Toyota Service Center! I have been searching for a reputable one and finally found it! Very clean and a pleasant place to wait for my car. Everyone I encountered was very n I have been searching for a reputable one and finally found it! Very clean and a pleasant place to wait for my car. Everyone I encountered was very nice and professional. I had an oil change and tires rotated. Service was quick, didn’t have to spend the whole day there. My advisor, Alex Rom listened to my questions and concerns. Most importantly, Alex got back to me on all of them! Very refreshing that I wasn’t pressured or talked into extra maintenance that I didn’t need. I left there feeling like my car was well taken care of too. Another bonus, their price was lower the other Toyota Service Centers near or around Portland. 3% is charged for using a credit card, but they do accept checks to avoid the fee. Even with the added charge, their price is still lower. I will definitely go back for future maintenance and repairs. More
August 22, 2023
Mike exemplified service during my experience getting an acceleration issue checked out at Royal Moore Toyota. He kept me informed and went above and beyond to ensure I was satisfied with my visit. acceleration issue checked out at Royal Moore Toyota. He kept me informed and went above and beyond to ensure I was satisfied with my visit. More
Other Employees Tagged: Mike Taylor