Alex Shu | Page 3

Excellent service Jordan wasn't pushy and let us take our time in deciding what we wanted to purchase. He treated us like family. We got to test drive two vehicles a Jordan wasn't pushy and let us take our time in deciding what we wanted to purchase. He treated us like family. We got to test drive two vehicles a HRV and CRV. We would recommend Jordan to other people who are looking to purchase a car. More

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Getting new lease Just moved from NY. We turned in our old lease to White Plains Honda and picked up a new lease at Pacific because they treated (and still treat) my so Just moved from NY. We turned in our old lease to White Plains Honda and picked up a new lease at Pacific because they treated (and still treat) my son so good. I had already talked to Bill by phone to work everything out. Getting the car was quick and easy More

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Friendly. No pressure. Good service. Competent and knowledgeable sale associate. Conveniently located. Good selection of vehicles. Good pricing on the vehicle that we were Good service. Competent and knowledgeable sale associate. Conveniently located. Good selection of vehicles. Good pricing on the vehicle that we were interested in. More

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Professional and no pressure Bill Tang was a referral from a friend and he did not let us down. Very professional and helpful. Alex Shu the business manager gives us all the opt Bill Tang was a referral from a friend and he did not let us down. Very professional and helpful. Alex Shu the business manager gives us all the options for financing, great service. Mahalo to Keith Nakano in the service department in helping me get my car done quicker. More

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very professional and easy My experience buying a new CRV was very smooth and easy. The salesman, Logan Tanno explained in detail the different models available, the features o My experience buying a new CRV was very smooth and easy. The salesman, Logan Tanno explained in detail the different models available, the features of each and paint colors . He answered all my questions superbly . He even bought me lunch when there was a delay with the car. Elliot Tam, the service manager, was also very kind and reassuring. He told me that he would always insure that the car ran properly and that they would provide a loaner or shuttle if needed. I couldn't be more pleased with these gentlemen and their representation of the Honda Brand. More

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Customer Service at it's best Unfortunately, Jason was not our original salesperson. My husband had not test driven the car like i had done earlier in the week. I had no intention Unfortunately, Jason was not our original salesperson. My husband had not test driven the car like i had done earlier in the week. I had no intention of buying the car and had returned only to test drive. Enter Jason...he let me drive to the pali and back, all the while informing us of details of the car. He was very engaging and very attentive. Upon our return i asked for a quote, reiterating i was not ready to buy. He returned with a decent offer, but we didn't bring out checkbook. We countered with a price and would charge the deposit...the rest is history! Picked up my car today. Let me reiterate that i only bought the car because of Jason! Btw, my sister sold her car and will be seeing Jason sooner than later! More

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Great experience! It's been over 15 years since my husband and I bought a car, so the idea of going to a dealership was daunting. But Jason made us feel so at ease with It's been over 15 years since my husband and I bought a car, so the idea of going to a dealership was daunting. But Jason made us feel so at ease with his low-key, no pressure approach. He was very patient in answering all our questions, especially when it came down to making the final decision. We're so happy we went to Pacific Honda-Jason and staff made it such a pleasant experience! More

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ian duong is awesome ian is a no hassle, no pressure, straight shooter type of dude. i confirmed the price with him before coming down and he had the paperwork all set up ian is a no hassle, no pressure, straight shooter type of dude. i confirmed the price with him before coming down and he had the paperwork all set up when we came in. he even gave us a fair deal (kelly bluebook) on our trade in. He was a lot better than those windward honda crooks. i would highly recommend ian anyday. -scott More

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Happy and satisfied. Very professional and knowledgeable on every question my wife and I asked. Enjoyed the relaxed and "aloha" atmosphere. I was surprised how comfortable Very professional and knowledgeable on every question my wife and I asked. Enjoyed the relaxed and "aloha" atmosphere. I was surprised how comfortable the ride was as we went on a test drive! Nice. More

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Pacific Honda My visit to Pacific Honda was excellent. It was one of the best car buying experiences ever. My sales representative Fernando Luna was very knowledgea My visit to Pacific Honda was excellent. It was one of the best car buying experiences ever. My sales representative Fernando Luna was very knowledgeable in all the Honda vehicles we looked at. He answered all questions to the fullest. He made my family and I feel comfortable in our car buying experience. I would recommend Pacific Honda to friends and family, the service here was outstanding, you couldn't ask for better or anything more. More

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