36 Reviews
Write a Review36 Reviews of Alex Shu
November 20, 2017
New car Both Alex and Son were very patient and took the time to explain things. The buying process was simple and hassle free. Thank you so much! Both Alex and Son were very patient and took the time to explain things. The buying process was simple and hassle free. Thank you so much! More
Other Employees Tagged: Son Le
November 14, 2017
Purchase of used car. Went in seeing a car online for sale on Craigslist. Bill helped me look at all my options without over pushing (stereotypical car salesman) he helped Went in seeing a car online for sale on Craigslist. Bill helped me look at all my options without over pushing (stereotypical car salesman) he helped me fill out all necessary paperwork and was efficient to help have the car cleaned up before I left. I spend only a couple of hours there which was surprising quick. Every option was thoroughly explained. All the other salesmen on the floor were also courteous. It seemed almost family like. The decision to purchase through pacific Honda was very easy because the lack of pressure to buy. The location is convenient as well as the overall cleanliness of the showroom and bathroom. I would recommend them to my friends and family. Thank you for such an enjoyable and professional business experience. More
Other Employees Tagged: Bill Tang , Everyone working at 4pm on 11/12/17
November 12, 2017
Second to none customer service! I just purchased my third car from Pacific Honda and again I had that feeling of, “this is why I buy all my cars from here”. Fernando Luna and Wes Ka I just purchased my third car from Pacific Honda and again I had that feeling of, “this is why I buy all my cars from here”. Fernando Luna and Wes Katekaru was the “dynamic duo” that helped me get the the truck that I needed. Their honesty, patience and understanding is really what draws me back. I buy my cars here because good things always happen when I go to them for my automobile needs. I will surely recommend you to everyone that’s in the market for a new car. Alex Shu was the finance guy that closed the sale and he is knowledgeable, honest and helpful in finalizing the purchase. Thank you all at Pacific Honda! Wendell Low More
Other Employees Tagged: Fernando Luna , Wes Katekaru
November 12, 2017
Friendly, easy service in buying a new car. Logan was really friendly, no pressure. I was specific in looking for a manual transmission Civic. He was patient in guiding me through the Civic Sp Logan was really friendly, no pressure. I was specific in looking for a manual transmission Civic. He was patient in guiding me through the Civic Sport and Civic Si options that came through the dealership for months. Very patient in the process, then he and Alex were quick in getting the paperwork done. More
Other Employees Tagged: Logan Tanno
November 12, 2017
Best customer service!! Best service ever, knowledgeable about cars, we feel welcomed and important, i highly recommend asking for Son Le whenever you come to Pacific Honda h Best service ever, knowledgeable about cars, we feel welcomed and important, i highly recommend asking for Son Le whenever you come to Pacific Honda he will give a the very Best service youll ever have. More
Other Employees Tagged: Son Le
November 11, 2017
The most painless experience ever! One of the reasons why I drove my previous car for 14 years was because I did not want to deal with the stress of going to the dealership. But the ti One of the reasons why I drove my previous car for 14 years was because I did not want to deal with the stress of going to the dealership. But the time finally came for me to get a new car. I researched very carefully on exactly what I wanted and Mr. Kenny Ching promised me that he would make it very easy for me. I got to Pacific Honda at 8:30am and I was on my way to work with my new 2018 Honda Fit by 10:30am. Bill Tang of Executive Sales was so professional, yet laid back and patiently took me on a test drive and explained the vehicle in depth. Alex Shu took care of all the financing paperwork efficiently. Bill and Alex truly made the experience enjoyable. More
Other Employees Tagged: Bill Tang
November 09, 2017
Speechless moment! Today my business partner and I decided to shop around for a brand new car to see which car best fit me and our business. We really wanted to buy a c Today my business partner and I decided to shop around for a brand new car to see which car best fit me and our business. We really wanted to buy a car on a “BLACK FRIDAY” because we made a research that the price will go down on that day. Since Bill knew our plans, he surprised us with an amazing price that we can’t let go of the offer. He did whatever he can and went above and beyond for us to make a decision right that moment. So we came home with a brand new 2017 CRV! I’m speechless and very HAPPY customer! We will come back next week to buy another car. This shows how much we appreciate and love ?? HONDA! More
Other Employees Tagged: Bill Tang
November 07, 2017
Courteous and helpful Excellent service and no pressure to buy one car over another. Friendly people in Drove my new car home for me since I had rental Excellent service and no pressure to buy one car over another. Friendly people in Drove my new car home for me since I had rental More
Other Employees Tagged: Jordan Nip , Ian Duong
November 04, 2017
Wonderful customer service and expertise. Thank you to the team at Pacific Honda, whom have made my first Honda purchase one to remember. I absolutely love my HRV and so pleased with the perfo Thank you to the team at Pacific Honda, whom have made my first Honda purchase one to remember. I absolutely love my HRV and so pleased with the performance of the vehicle. Thanks again! More
Other Employees Tagged: Jordan Nip, Doug Oda , Evan Harris, Edward Ing
November 01, 2017
Friendly and efficient service! It was a very pleasant experience in turning in my old car and getting a new Honda Civic LX. I had obtained a couple of cars from Bill Tang before, s It was a very pleasant experience in turning in my old car and getting a new Honda Civic LX. I had obtained a couple of cars from Bill Tang before, so I was very happy that he assisted me again. I was also very pleased with the great service from Alex, and also finalizing the lease agreement with Robert in the office. Overall, it was a very pleasant experience and I am very thrilled to have my new Honda Civic! More
Other Employees Tagged: Bill Tang , Robert Clark