Alex Shu
Alex Shu at Pacific Honda
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Alex Shu | Page 2

Finance Manager

Pacific Honda

188 S Beretania St
Honolulu, HI 96813

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36 Reviews
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36 Reviews

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36 Reviews of Alex Shu

November 20, 2017

Dealership Rating
Employee Rating

New car Both Alex and Son were very patient and took the time to explain things. The buying process was simple and hassle free. Thank you so much! More

by Jkim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Son Le

Nov 22, 2017

Pacific Honda responded

Hi Jkim, Thank you for your review. Pacific Honda really appreciates our customers leaving our dealership happy. We are glad you left hassle free after a simple buying process. Please contact us if you have any questions or concerns. Thank you, Edward Ing Marketing/Customer Relations Manager

November 14, 2017

Dealership Rating
Employee Rating

Purchase of used car. Went in seeing a car online for sale on Craigslist. Bill helped me look at all my options without over pushing (stereotypical car salesman) he helped More

by Maverick808
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Bill Tang , Everyone working at 4pm on 11/12/17

Nov 22, 2017

Pacific Honda responded

Hi Maverick808, Thank you for your review. We really appreciate our customer feedback on how our sales staff is treating them. Bill is our top guy and its great knowing why he one of the best. Thank you, Edward Ing Marketing/Customer Relations Manager

November 12, 2017

Dealership Rating
Employee Rating

Second to none customer service! I just purchased my third car from Pacific Honda and again I had that feeling of, “this is why I buy all my cars from here”. Fernando Luna and Wes Ka More

by surfah1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Fernando Luna , Wes Katekaru

Nov 20, 2017

Pacific Honda responded

Hi surfah1, Thank you for your review. Pacific Honda is happy to know that our employees are keeping our loyal customers happy. We really appreciate you coming back to us for your third vehicle purchase. Thank you for your loyalty and please contact any of us if you have any questions or concerns. Thank you, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

November 12, 2017

Dealership Rating
Employee Rating

Friendly, easy service in buying a new car. Logan was really friendly, no pressure. I was specific in looking for a manual transmission Civic. He was patient in guiding me through the Civic Sp More

by LocalPal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Logan Tanno

Nov 20, 2017

Pacific Honda responded

Hi LocalPal, Thank you for your review. Logan is great with customers and Pacific Honda is happy that our customers are well taken care of. Please contact us if there are any questions or concerns. Thank you, Edward Ing Marketing/Customer Relations Manager

November 12, 2017

Dealership Rating
Employee Rating

Best customer service!! Best service ever, knowledgeable about cars, we feel welcomed and important, i highly recommend asking for Son Le whenever you come to Pacific Honda h More

by MJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Son Le

Nov 21, 2017

Pacific Honda responded

Hi MJ, Thank you for your review. Pacific Honda appreciates your loyalty to us. Especially knowing that it is due to great service. I will let Son Le know of your feedback. Thank you again for your loyalty, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

November 11, 2017

Dealership Rating
Employee Rating

The most painless experience ever! One of the reasons why I drove my previous car for 14 years was because I did not want to deal with the stress of going to the dealership. But the ti More

by hinanotahiti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Bill Tang

Nov 15, 2017

Pacific Honda responded

Hi hinanotahiti, Thank you for your review. Pacific Honda is happy to know that our customers get what they came home and leave extremely satisfied. Please contact us if there are any questions or concerns. Thank you, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

November 09, 2017

Dealership Rating
Employee Rating

Speechless moment! Today my business partner and I decided to shop around for a brand new car to see which car best fit me and our business. We really wanted to buy a c More

by Laura DL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Bill Tang

Nov 15, 2017

Pacific Honda responded

Hi Laura DL, We are very happy that you didn't wait till Black Friday for your CRV. Bill is the guy ho can't get those numbers to work in your advantage and gladly he did. Please contact us if there is any questions or concerns. Thank you, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

November 07, 2017

Dealership Rating
Employee Rating

Courteous and helpful Excellent service and no pressure to buy one car over another. Friendly people in Drove my new car home for me since I had rental More

by Hondagirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jordan Nip , Ian Duong

Nov 15, 2017

Pacific Honda responded

Hi Hondagirl, Thank you for your review. Pacific Honda is happy knowing their sales staff went above and beyond for your car purchase. Please contact us if you have any questions or concerns with your vehicle purchase. Thank you, Edward Ing Marketing/Customer Relations Manager

November 04, 2017

Dealership Rating
Employee Rating

Wonderful customer service and expertise. Thank you to the team at Pacific Honda, whom have made my first Honda purchase one to remember. I absolutely love my HRV and so pleased with the perfo More

by Shekialoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jordan Nip, Doug Oda , Evan Harris, Edward Ing

Nov 15, 2017

Pacific Honda responded

HI Shekialoe, Thank you for your wonderful review on our staff. Please contact any of us if there are any questions or concerns for your HRV. Thank you, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

November 01, 2017

Dealership Rating
Employee Rating

Friendly and efficient service! It was a very pleasant experience in turning in my old car and getting a new Honda Civic LX. I had obtained a couple of cars from Bill Tang before, s More

by Stuart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Bill Tang , Robert Clark

Nov 15, 2017

Pacific Honda responded

Hi Stuart, Thank you for your review and loyalty to Pacific Honda. Its great knowing that we have customers that come back to us due to great service. I am sure you will contact Bill if you need anything. Thank you again, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

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