Alex Wilson | Page 19

Rick in service got or van in the same day and done by the end of the day great service!! the end of the day great service!! More

by markbass0226 Verified Customer Verified Customer

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Rick went above and beyond! Just a truly outstanding human being. My car broke down and he took me right in. After the diagnosis I found out my vehicle needed an oil change. I told him to get it done! H human being. My car broke down and he took me right in. After the diagnosis I found out my vehicle needed an oil change. I told him to get it done! He did the oil change and my vehicle felt as if it was brand new! While the major repair (oil change) was getting done I went to Taco Bell right down the road and helped myself to a number 7. By the time I was done eating my warm, delicious chicken quesadilla my car was ready. So I walked back eating my crunchy taco to pick my vehicle up! I never eat tacos in my car because of how messy they are. Once again thank you Rick! Excellent service! More

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I'm not big into writing things up for reviews, but they took good care of my vehicle took good care of my vehicle More

by EM Verified Customer Verified Customer

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Best service I have ever had at a dealership. Would highly recommend them to my friends highly recommend them to my friends More

by JKASALA Verified Customer Verified Customer

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Great quick service got me right in. Fast got me back to work quickly thanks work quickly thanks More

by TIMMECH1 Verified Customer Verified Customer

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I came in for an oil change, NYS inspection and tire rotation. The safety sheet provided indicated that the tire pressure in front and rear was 55 lbs in and 55 lbs out on each tire. In fact, the rear rotation. The safety sheet provided indicated that the tire pressure in front and rear was 55 lbs in and 55 lbs out on each tire. In fact, the rear tires should be 80 lbs and front 55 lbs. The tires were rotated and fronts measured at 77 lbs and rear tires were 54 lbs, which isn't correct. The tire pressures were not checked or adjusted. Also the pressure sensors were never reset so after a few minutes the low tire pressure light came on. This required a return to DePaulla the next day for adjustment and resetting. They lied about checking the pressure. How can I be sure they changed my oil and filter? Did the use synthetic oil? Was the NYS inspection performed? I did not receive a printout of the inspection results or confirmation. I am very disappointed and seriously considering not returning for future service. Is another Chevrolet dealership going to be any better? I understand it's hard to get qualified people to work, but this was not a mistake, it was a lie. Also No Coffee in the waiting room... every other dealership has resumed service. No more dangerous than getting a cup of coffee at stewarts More

by JMALINOW Verified Customer Verified Customer

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Fast service and pleasant people to deal with.Will come back again.Great dealership in Albany. back again.Great dealership in Albany. More

by Nickol1 Verified Customer Verified Customer

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Clean, friendly, comfortable environment, work is done in a timely manner, and the work is backed up a timely manner, and the work is backed up More

by bbenoit2 Verified Customer Verified Customer

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Have been dealing with DePaula Chevrolet sales & service for well over 30 years, if there ever was an issue they resolved it. for well over 30 years, if there ever was an issue they resolved it. More

by JHAZELTON0 Verified Customer Verified Customer

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Always have a good experience when I go to the Depaula .Has a great service department .Has a great service department More

by Nickf5 Verified Customer Verified Customer

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