Alexander Heckman
Alexander Heckman at Precision Honda

Alexander Heckman | Page 8

Service Advisor

Precision Honda

10645 Studebaker Rd
Downey, CA 90241

Contact Me
4.9
164 Reviews

Hi, I’m Alexander, a Service Advisor here at Precision Honda. I’m passionate about helping people keep their vehicles safe, reliable, and running at their best without stress. I pride myself on clear communication and honest recommendations, so you always know exactly what your car needs and why. Outside of work, I enjoy staying active, exploring new places, and learning more about cars and the technology behind them. My goal is simple: make every service visit easy, transparent, and positive. If anything ever goes differently, simply let me know and I can work to find a solution to any problem.

Dealership Experience

1 yr, 3 mos

Industry Experience

11 yrs, 3 mos

Specialties & Trainings

Universal Technical Institute Graduate

MBDRIVE - Mercedes-Benz DRIVE Graduate

View more specialties & trainings
4.9

164 Reviews

Write a Review

164 Reviews of Alexander Heckman

June 05, 2026

Dealership Rating
Employee Rating

I dropped off my car for repair, and it was a seamless experience. I had no issues. More

by LuisM102797
Recommend Dealer
Yes

Other Employees Tagged: Alexander Heckman

Jun 06, 2026

Precision Honda responded

LuisM102797, Thank you for choosing Precision Honda and sharing your experience! Thank you for your 5 star review. Providing excellent service is our top priority, and we are glad we could deliver a great experience. This is exactly the level of customer care we strive to provide to all of our customers. We appreciate your trust in us and look forward to assisting you again in the future! -Dennis Alejo GSM

June 03, 2026

Dealership Rating
Employee Rating

Problem with my crv was taken care of. Waiting area for customers was very comfortable and they also offered coffee or chocolate.overall experience was excellent. More

by lgbjewelry14
Recommend Dealer
Yes

Other Employees Tagged: Alexander Heckman

Jun 03, 2026

Precision Honda responded

lgbjewelry14, thank you for choosing Precision Honda and sharing your experience ! We're happy to hear that your CR-V's issue was taken care of and that you found our waiting area comfortable. We're also glad you enjoyed the coffee and hot chocolate while you waited. Providing excellent service and a welcoming environment for our customers is our goal, and we're thrilled to know your overall experience was excellent. We appreciate your trust in us and look forward to serving you again!-Dennis Alejo GSM

May 21, 2026

Dealership Rating
Employee Rating

Everyone is always helpful and very nice after the remodeling. Service is always great here. More

by Eric G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Villareal, Guillermo Hernandez , Gihan Gutierrez

May 21, 2026

Precision Honda responded

Eric G., Thank you for choosing Precision Honda and sharing your experience! We are happy to hear you have had great experience with our team and that you are enjoying the recent remodeling. Providing excellent service is our top priority, and we are glad we could deliver a great experience. This is exactly the level of customer care we strive to provide to all of our customers. We appreciate your trust in us and look forward to assisting you again in the future! -Dennis Alejo GSM

May 18, 2026

Dealership Rating
Employee Rating

Good service I have been coming here for 5 years, now to their new location More

by emaribel07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 18, 2026

Precision Honda responded

emaribel07, Thank you for choosing Precision Honda and sharing your experience !We truly appreciate your loyalty and are glad to hear you’ve continued with us at our new location as well. It means a lot to know you’ve consistently had a good service experience. We look forward to serving you for many more years to come!-Dennis Alejo GSM

May 13, 2026

Dealership Rating
Employee Rating

Very good all around no problems at all I THINK ALEXANDER IS ONE OF THE BEST SERVICE WRITERS IN MY OPINION More

by rickbert7
Recommend Dealer
Yes

Other Employees Tagged: Alexander Heckman

May 13, 2026

Precision Honda responded

rickbert7, Thank you for choosing Precision Honda and sharing your experience ! We’re happy to hear everything went smoothly and that you had such a positive experience. Thanks again for your support, and we look forward to seeing you next time!-Dennis Alejo GSM

May 13, 2026

Dealership Rating
Employee Rating

Professional, reliable, kind, and upscale. Everything from the service to the Honda dealership. I can’t thank enough! More

by REBECCABYUN94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 13, 2026

Precision Honda responded

REBECCABYUN94, Thank you for choosing Precision Honda and sharing your experience! We’re so happy to hear that your experience at Precision Honda was professional, reliable, and welcoming from start to finish. Providing exceptional service and creating an upscale, comfortable experience for our guests is something our team takes great pride in. We truly appreciate your support and look forward to serving you again in the future!-Dennis Alejo GSM

May 10, 2026

Dealership Rating
Employee Rating

Good assistance! Kept us updated regarding the work of the vehicle. Very friendly! Got all work done. More

by terejac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 11, 2026

Precision Honda responded

terejac, Thank you for choosing Precision Honda and sharing your experience! We’re so happy to hear that you had a positive experience with our team. Providing friendly service, keeping our customers informed throughout the process, and making sure the work is completed properly are all very important to us. We truly appreciate your feedback and your trust in our team. We look forward to assisting you again in the future!-Dennis Alejo GSM

May 07, 2026

Dealership Rating
Employee Rating

Su atención fue excelente llegue tarde ha mi cita y me dieron la preferencia y todavía hasta cafe me dieron y me encargaron un lyft a mi casa 10/10 More

by contrerascj26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2026

Precision Honda responded

contrerascj26, Muchas gracias por su comentario y en compartir su experiencia ! Nos alegra saber que recibió una atención excelente y que nuestro equipo pudo ayudarle aun llegando tarde a su cita. Nos esforzamos por brindar la mejor experiencia posible a cada cliente, y nos da gusto saber que disfrutó del café y del servicio de Lyft a casa. ¡Agradecemos su confianza y esperamos verlo de nuevo en Precision Honda!-Dennis Alejo GSM

May 06, 2026

Dealership Rating
Employee Rating

Great service ! New facilities , very professional Clean, I will use it for all my cars More

by jesse92833
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 06, 2026

Precision Honda responded

jesse92833, Thank you for choosing Precision Honda and sharing your experience !We’re glad you enjoyed our new facilities and found our team professional and the environment clean. It means a lot to hear you plan to trust us with all your vehicles we truly appreciate your support and look forward to serving you again!-Dennis Alejo GSM

May 05, 2026

Dealership Rating
Employee Rating

Was not happy I specifically said I did not want to get an oil change at that time and I was told that he was going to look over my extended warranty and said to sign here. Later about 4 hours after said More

by gloria6997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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