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Alexander Heckman
Alexander Heckman at Precision Honda

Alexander Heckman | Page 8

Service Advisor

Precision Honda

10645 Studebaker Rd
Downey, CA 90241

Contact Me
4.9
87 Reviews

Hi, I’m Alexander, a Service Advisor here at Precision Honda. I’m passionate about helping people keep their vehicles safe, reliable, and running at their best without stress. I pride myself on clear communication and honest recommendations, so you always know exactly what your car needs and why. Outside of work, I enjoy staying active, exploring new places, and learning more about cars and the technology behind them. My goal is simple: make every service visit easy, transparent, and positive. If anything ever goes differently, simply let me know and I can work to find a solution to any problem.

Dealership Experience

9 mos

Industry Experience

10 yrs, 9 mos

Specialties & Trainings

Universal Technical Institute Graduate

MBDRIVE - Mercedes-Benz DRIVE Graduate

View more specialties & trainings
4.9

87 Reviews

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87 Reviews of Alexander Heckman

January 05, 2026

Dealership Rating
Employee Rating

The experience was amazing from the minute I stepped out of my car. Alexander was very welcoming and made the experience so nice. Along with the brand new building! More

by tomarlena
Recommend Dealer
Yes

Other Employees Tagged: Alexander Heckman

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Jan 05, 2026

Precision Honda responded

tomarlena, Thank you for choosing Precision Honda and sharing your experience !We’re thrilled to hear that your experience was amazing from the moment you arrived. Alexander will be so pleased to know his welcoming attitude made such a positive impression. We’re also glad you enjoyed our brand-new building. Dennis Alejo GSM

January 03, 2026

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Employee Rating

Just great overall attention to detail from the moment you walk in, you feel welcome and catered too. Alexander Heckman is an outstanding very professional down to earth customer rep More

by so.electrician.87
Recommend Dealer
Yes

Other Employees Tagged: Alexander Heckman

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Jan 05, 2026

Precision Honda responded

so.electrician.87, Thank you for choosing Precision Honda and sharing your experience ! We’re thrilled to hear that you felt welcomed and well taken care of from the moment you walked in. Providing attentive, detail oriented service is very important to us, and we’re proud to know that Alexander Heckman delivered such a professional and down to earth experience. We truly appreciate your feedback and look forward to serving you again!-Dennis Alejo GSM

January 03, 2026

Dealership Rating
Employee Rating

Great Great experience, good customer service from Alexander. Good explanation on further recommendations needed on my car. I will actually be bringing car very soon for additional work. More

by Perez7jesse
Recommend Dealer
Yes

Other Employees Tagged: Alexander Heckman

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Jan 03, 2026

Precision Honda responded

Perez7jesse, thank you for choosing Precision Honda and sharing your experience !We’re thrilled to hear you had such a positive experience and that Alexander provided excellent customer service. We’re glad he took the time to clearly explain the recommended services and next steps for your vehicle. We truly appreciate your trust and look forward to seeing you again soon for the additional work.-Dennis Alejo GSM

December 31, 2025

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Employee Rating

I love how thorough he was with explaining what service I will be getting. He was clear and great at communicating. He even took the time to show me personally to the lobby and kept me updated throughout my More

by cervantesashley611
Recommend Dealer
Yes

Other Employees Tagged: Alexander Heckman

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Jan 01, 2026

Precision Honda responded

cervantesashley611, thank you for choosing Precision Honda and sharing your experience! We’re thrilled to hear that Alexander provided thorough explanations, clear communication, and attentive service throughout your visit. Making sure our guests feel informed and well cared for is a top priority, and it’s wonderful to know he went the extra mile from personally showing you to the lobby to keeping you updated during your service. We truly appreciate your trust and look forward to welcoming you back for your Honda Pilot’s future service needs!Happy Holidays from your friends at Precision Honda ! -Dennis Alejo GSM

December 31, 2025

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Employee Rating

Goood and quick I was in and out and everything was communicated to me Amazing More

by jon.123.sal
Recommend Dealer
Yes

Other Employees Tagged: Alexander Heckman

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Jan 01, 2026

Precision Honda responded

jon.123.sal, thank you for choosing Precision Honda and sharing your experience! We’re glad to hear you had a smooth, quick experience and that our team communicated everything clearly. Providing efficient and transparent service is very important to us. We look forward to serving you again! Happy Holidays from your friends at Precision Honda ! -Dennis Alejo GSM

December 31, 2025

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Employee Rating

My car was accepted earlier than my appointment, and completed in less than an hour and a half that Alexander said it would take. Which was still sooner than last year's oil change. More

by garciamj6
Recommend Dealer
Yes

Other Employees Tagged: Alexander Heckman

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Jan 01, 2026

Precision Honda responded

garciamj6, thank you for choosing Precision Honda and sharing your experience! We are glad to hear that your service was completed earlier than expected and that Alexander was able to make the process smooth and efficient. Its great to know we were able to beat last years timing and provide faster, convenient for you !Happy Holidays from your friends at Precision Honda ! -Dennis Alejo GSM

December 31, 2025

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Employee Rating

Beautiful very nice good coffee good sitting need louder TV and I will try to find a dealership that still has POPCORN 🍿 More

by estellalozano6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Pastor

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Jan 01, 2026

Precision Honda responded

estellalozano6, thank you for choosing Precision Honda and sharing your experience!We’re glad you enjoyed the space, the seating, and the coffee ☕. We appreciate the note about the TV volume—that’s helpful feedback we can certainly look into.Happy Holidays from your friends at Precision Honda ! -Dennis Alejo GSM

December 29, 2025

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Employee Rating

Great service Alexander made sure everything was well explained and was great help, Great service More

by S.sandovall3063
Recommend Dealer
Yes

Other Employees Tagged: Alexander Heckman

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Dec 29, 2025

Precision Honda responded

S.sandovall3063, Thank you for choosing Precision Honda and sharing your experience! We’re happy to hear that Alexander provided excellent service and took the time to explain everything clearly. We truly appreciate your feedback and will be sure to share your kind words with him. We look forward to serving you again! Happy holidays from your friends at Precision Honda ! -Dennis Alejo GSM

December 29, 2025

Dealership Rating
Employee Rating

Great customer service, Alexander was great, he explained in detail about my service. The facility is nice and clean More

by johnphan28
Recommend Dealer
Yes

Other Employees Tagged: Alexander Heckman

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Dec 29, 2025

Precision Honda responded

johnphan28,Thank you for choosing Precision Honda and sharing your experience! We’re pleased to hear that Alexander provided excellent customer service and took the time to explain your service in detail. We’re also glad you found our facility clean and welcoming. We truly appreciate your business and look forward to serving you again! Happy holidays from your friends at Precision Honda ! -Dennis Alejo GSM

December 29, 2025

Dealership Rating
Employee Rating

The oil change was quicker than I anticipated. The waiting lounge is very comfortable The staff at the entrance of the waiting lounge are very professional More

by memadrid411
Recommend Dealer
Yes

Other Employees Tagged: Alexander Heckman

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Dec 29, 2025

Precision Honda responded

memadrid411, Thank you for choosing Precision Honda and sharing your experience! We’re happy to hear that your oil change was completed quicker than expected and that you found our waiting lounge comfortable. We also appreciate your recognition of our front lounge staff and their professionalism. Your comments mean a great deal to our team. Happy holidays from your friends at Precision Honda ! -Dennis Alejo GSM

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