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Alexander Heckman
Alexander Heckman at Precision Honda

Alexander Heckman | Page 9

Service Advisor

Precision Honda

10645 Studebaker Rd
Downey, CA 90241

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4.9
92 Reviews

Hi, I’m Alexander, a Service Advisor here at Precision Honda. I’m passionate about helping people keep their vehicles safe, reliable, and running at their best without stress. I pride myself on clear communication and honest recommendations, so you always know exactly what your car needs and why. Outside of work, I enjoy staying active, exploring new places, and learning more about cars and the technology behind them. My goal is simple: make every service visit easy, transparent, and positive. If anything ever goes differently, simply let me know and I can work to find a solution to any problem.

Dealership Experience

10 mos

Industry Experience

10 yrs, 10 mos

Specialties & Trainings

Universal Technical Institute Graduate

MBDRIVE - Mercedes-Benz DRIVE Graduate

View more specialties & trainings
4.9

92 Reviews

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92 Reviews of Alexander Heckman

December 31, 2025

Dealership Rating
Employee Rating

My car was accepted earlier than my appointment, and completed in less than an hour and a half that Alexander said it would take. Which was still sooner than last year's oil change. More

by garciamj6
Recommend Dealer
Yes

Other Employees Tagged: Alexander Heckman

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Jan 01, 2026

Precision Honda responded

garciamj6, thank you for choosing Precision Honda and sharing your experience! We are glad to hear that your service was completed earlier than expected and that Alexander was able to make the process smooth and efficient. Its great to know we were able to beat last years timing and provide faster, convenient for you !Happy Holidays from your friends at Precision Honda ! -Dennis Alejo GSM

December 31, 2025

Dealership Rating
Employee Rating

Beautiful very nice good coffee good sitting need louder TV and I will try to find a dealership that still has POPCORN 🍿 More

by estellalozano6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Pastor

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Jan 01, 2026

Precision Honda responded

estellalozano6, thank you for choosing Precision Honda and sharing your experience!We’re glad you enjoyed the space, the seating, and the coffee ☕. We appreciate the note about the TV volume—that’s helpful feedback we can certainly look into.Happy Holidays from your friends at Precision Honda ! -Dennis Alejo GSM

December 29, 2025

Dealership Rating
Employee Rating

Great service Alexander made sure everything was well explained and was great help, Great service More

by S.sandovall3063
Recommend Dealer
Yes

Other Employees Tagged: Alexander Heckman

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Dec 29, 2025

Precision Honda responded

S.sandovall3063, Thank you for choosing Precision Honda and sharing your experience! We’re happy to hear that Alexander provided excellent service and took the time to explain everything clearly. We truly appreciate your feedback and will be sure to share your kind words with him. We look forward to serving you again! Happy holidays from your friends at Precision Honda ! -Dennis Alejo GSM

December 29, 2025

Dealership Rating
Employee Rating

Great customer service, Alexander was great, he explained in detail about my service. The facility is nice and clean More

by johnphan28
Recommend Dealer
Yes

Other Employees Tagged: Alexander Heckman

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Dec 29, 2025

Precision Honda responded

johnphan28,Thank you for choosing Precision Honda and sharing your experience! We’re pleased to hear that Alexander provided excellent customer service and took the time to explain your service in detail. We’re also glad you found our facility clean and welcoming. We truly appreciate your business and look forward to serving you again! Happy holidays from your friends at Precision Honda ! -Dennis Alejo GSM

December 29, 2025

Dealership Rating
Employee Rating

The oil change was quicker than I anticipated. The waiting lounge is very comfortable The staff at the entrance of the waiting lounge are very professional More

by memadrid411
Recommend Dealer
Yes

Other Employees Tagged: Alexander Heckman

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Dec 29, 2025

Precision Honda responded

memadrid411, Thank you for choosing Precision Honda and sharing your experience! We’re happy to hear that your oil change was completed quicker than expected and that you found our waiting lounge comfortable. We also appreciate your recognition of our front lounge staff and their professionalism. Your comments mean a great deal to our team. Happy holidays from your friends at Precision Honda ! -Dennis Alejo GSM

December 29, 2025

Dealership Rating
Employee Rating

Great service. Great at providing updates. Estimated time was accurate. Waiting area was clean and convenient. More

by SMALDONADO.LCW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Pastor

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Dec 29, 2025

Precision Honda responded

SMALDONADO.LCW, Thank you for choosing Precision Honda and sharing your experience! We’re happy to hear that you received excellent service, timely updates, and that our estimated time was accurate. It’s also wonderful to know you found the waiting area clean and convenient. Happy holidays from your friends at Precision Honda ! -Dennis Alejo GSM

December 28, 2025

Dealership Rating
Employee Rating

It was quick easy and everyone was very friendly. Even those who where not dealing with me directly offered a smile...very nice experience More

by lysoto87
Recommend Dealer
Yes

Other Employees Tagged: Alexander Heckman

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Dec 29, 2025

Precision Honda responded

lysoto87, Thank you for choosing Precision Honda and sharing your experience! We’re delighted to hear that your visit was quick and easy, and that our team’s friendliness even from those not directly assisting you made a positive impression. A welcoming atmosphere is very important to us. We truly appreciate your kind words and look forward to providing you with another great experience in the future! Happy holidays from your friends at Precision Honda ! -Dennis Alejo GSM

December 27, 2025

Dealership Rating
Employee Rating

Fast nice clean,very informative and great service with a smile Informative let me know everything I needed to know,since the very start Alexander was awesome More

by rich1rsmd
Recommend Dealer
Yes

Other Employees Tagged: Alexander

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Dec 27, 2025

Precision Honda responded

rich1rsmd, thank you for choosing Precision Honda and sharing your experience! We’re happy to hear that you found our service fast, clean, and informative, and that everything was clearly explained from the very start. Alexander did an excellent job, and we’ll be sure to pass along your kind words to him. We truly appreciate your feedback and look forward to welcoming you back again. Happy Holidays from your friends at Precision Honda !-Dennis Alejo GSM

December 26, 2025

Dealership Rating
Employee Rating

Easy, convenient and hassle free! My rep was super patient and friendly! Beautiful new lobby, loved it More

by n.gonzalez2791
Recommend Dealer
Yes

Other Employees Tagged: Alexander Heckman

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Dec 27, 2025

Precision Honda responded

n.gonzalez2791, thank you for choosing Precision Honda and sharing your experience ! We’re so glad to hear your experience was easy, convenient, and hassle-free. It’s great to know our team made you feel comfortable, and we’re thrilled you enjoyed the new lobby as well. We truly appreciate your visit and look forward to seeing you again! Happy Holidays from your friends at Precision Honda !-Dennis Alejo GSM

December 26, 2025

Dealership Rating
Employee Rating

Always good too visit great costumer service and their employees are professional appreciate the work More

by Kalaquita96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gihan Gutierrez, Carlos Villareal, Anthony Moran, Ernesto Cabrera, Steven Cuevas, Robert Pastor, Guillermo Hernandez , Carlos Gonzalez

Report | Print
Dec 26, 2025

Precision Honda responded

Kalaquita96, thank you for choosing Precision Honda and sharing your experience !We’re thrilled to hear you enjoyed your visit and appreciated our team’s service. We’ll be sure to share your feedback with our employees they’ll be glad to hear it! Happy Holidays from your friends at Precision Honda !-Dennis Alejo GSM

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