Alexandra Benvenuto | Page 12

Good experience We had a really great experience dealing with Michael. He was very cooperative and considerate. He gave us our space to decide on our purchase so that We had a really great experience dealing with Michael. He was very cooperative and considerate. He gave us our space to decide on our purchase so that we did not have to take hasty decision. Really appreciate his help. More

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Great Purchase Experience This is the 3rd vehicle I have purchased from Sam Pack's 5 Star Ford. I purchased two from the North Richland Hills dealership and this was my first This is the 3rd vehicle I have purchased from Sam Pack's 5 Star Ford. I purchased two from the North Richland Hills dealership and this was my first from the Carrollton dealership. I have not been disappointed yet. The Kurt Stalnaker from the internet team answered my questions right away and we were met at the dealership by Jesse Myers who walked us through the sales process. I did not feel pressured to buy at any point during the negotiations and everything was upfront and straight. After the deal was agreed on, the financing went super smooth with Justin McCarroll. Throughout the whole process Raj Patel made sure my wife and I were doing well and that we were not having any issues. Alexandra Benvenuto walked us through the after market stuff and was pleasant to deal with, again, no pressure. More

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Second car in three months Around 2-3 months ago my wife and I ended up at Sam Pack's Ford in Carrollton looking for a new Ford Edge. We were fortunate enough to meet the sales Around 2-3 months ago my wife and I ended up at Sam Pack's Ford in Carrollton looking for a new Ford Edge. We were fortunate enough to meet the sales manager, Reuben Krause, who was willing to cut through all the typical BS that surrounds purchasing a car, and we came to a deal. My wife loves the car and we're good to go. Fast forward to last week, and after unsuccessfully dealing with multiple Chevy dealerships trying to buy a truck, I was reminded of two things: 1/ There are a lot of really shady car dealers out there. 2/ Sam Pack's Ford is not one of them I put my initial desire for a Chevy aside and decided to give the F150 Lariat a try. Reuben put me in touch with a great salesman (goes by the name Flash), and I proceeded to purchase the truck via text message and a couple of emails. The next day I went in to sign the paperwork, and I was off with what, IMHO, is a much nicer truck than the Chevy LTZ I was previously considering. All in all, I would absolutely recommend Reuben & Flash to anyone who is in the market for a vehicle. More

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Excellent Experience Consultative, knowledgeable, straight-shooting, professional, speedy. Overall was an excellent experience. Bought my prior truck there and will buy my Consultative, knowledgeable, straight-shooting, professional, speedy. Overall was an excellent experience. Bought my prior truck there and will buy my next truck there again in the future. More

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Great experience! Grant W. was more than helpful in helping us find the vehicle we were looking for. He made sure the vehicle that we wanted was delivered. The entire e Grant W. was more than helpful in helping us find the vehicle we were looking for. He made sure the vehicle that we wanted was delivered. The entire experience was pleasant. More

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Melanie is the best salesperson we have ever dealt with! We have now bought two cars withMelanie Lucero at Sam Pack Five Star Ford in Carrollton. She has gone out of her way to help us through every step of We have now bought two cars withMelanie Lucero at Sam Pack Five Star Ford in Carrollton. She has gone out of her way to help us through every step of the process. The support staff and service people have always been as customer focused as Melanie is; together they make a first rate team that takes excellent care of their customers. More

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Professional and earned our business Worked with Grant Wahlquist, he worked very hard to earn our business. Would purchase from this dealership again. :-) Finance was awesome as well. Ale Worked with Grant Wahlquist, he worked very hard to earn our business. Would purchase from this dealership again. :-) Finance was awesome as well. Alex too. More

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Awesome and Over and Beyond Customer Satisfaction I am in awe with the customer service I received at this dealership. My salesman, Grant was very personable, attentive, as well as, professional and w I am in awe with the customer service I received at this dealership. My salesman, Grant was very personable, attentive, as well as, professional and worked very hard to obtain customer satisfaction. He showed concern regarding my situation and went above and beyond to meet my needs. Brandon, the business manager, was also very personable and strived to meet my financial needs as well. I am rating this dealership 5 stars and would, without a doubt, recommend them to my family, friends, and to anyone looking to buy a new car. The employees are exceptional, including the staff members not associated with my purchase. The products and services offered at this dealership is exceptional. I am totally 100% satisfied with Sam Packs 5 Star Ford in Carollton, Texas! More

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Great experience Melanie and Jess were great to work with. They followed through on everything we discussed, even after the truck purchase was finalized. Would like to Melanie and Jess were great to work with. They followed through on everything we discussed, even after the truck purchase was finalized. Would like to do business here again. More

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Lindsay Bass My experience with five star ford in Carrollton was awesome, Lindsay was super helpful and very honest, I will definitely recommend this dealership to My experience with five star ford in Carrollton was awesome, Lindsay was super helpful and very honest, I will definitely recommend this dealership to anyone like me who was at their first experience with buying a car and didn't want to make a bad decision. I got exactly what I wanted for a very good price. Thank you Lindsay!!!! More

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