

Alexandra Celis
Service Appointment Coordinator
Tamiami Hyundai
6780 Airport Pulling Rd N
Naples, FL 34109
Languages Spoken
Spanish
67 Reviews
Write a Review67 Reviews of Alexandra Celis
August 15, 2025
Very unhappy. Went in for oil change and was told we needed a new tire due to a lump on the tire. I said we bought the road hazard coverage why isn't it covered b Went in for oil change and was told we needed a new tire due to a lump on the tire. I said we bought the road hazard coverage why isn't it covered by that? I was told it was a manufacturer defect and not covered by the hazard insurance, the dealer new car warranty and also not covered by the manufacturer. So it would cost $378.83 for a new tire. WHAT!!!!!on a 2023 car with 15,700 miles, are you kidding me. Won't be back here or will not buy another Hyundai (we have 3 that we bought from this dealership within the last 3 years). Was told that this happens frequently. Nice that Hyundai knows they put crap tires on new cars and won't cover it. They have lost a loyal customer. More
Other Employees Tagged: Josh Gonzalez
August 04, 2025
In the service section Attention is very good and professional. The service personal are very nice and kind professional. The service personal are very nice and kind More
Other Employees Tagged: Alejandra Quintana, Richeka "Ricky" Providence
August 02, 2025
They are on the ball Lots of energy and making great deals Will buy again deals Will buy again More
Other Employees Tagged: Dan Rake, Anthony Delisio, Anthony "Tony" Catalina, Eddie Garcia, John D'Angelo, Sammy Jo Mannering , Tino molina
August 01, 2025
Alejandra was lovely, and explained all details of required new tire. The new tire cost was steep and after review of bill I found several added fees including "flat tire repair" when in fact it was required new tire. The new tire cost was steep and after review of bill I found several added fees including "flat tire repair" when in fact it was replaced, $42.95, $4.04 for weights to balance, and a $13.03 admin fee. I do understand the disposal fee, taxes, and was amazed that Alejandra met me in entry of service (no appt- light on for tire pressure), but explained process along with really nice tech, received payment, and walked me to car. She alone makes this a 5! Coupon for $50 off next service would have been nice prior to repair and balanced out above feels, and left me feeling way above and beyond and whole experience 5/5. More
July 21, 2025
I have used this dealership for the last 15 years which tells you a lot tells you a lot More
Other Employees Tagged: Josh Gonzalez
June 28, 2025
Expeditious service with a smile! Thank you for not trying to up-sell me more than I needed Thank you for not trying to up-sell me more than I needed More
Other Employees Tagged: Jamie Ruis, Jorge Sierra, Alejandra Quintana, Richeka "Ricky" Providence, Linda Midlam, Timothy Mack, Josh Gonzalez
