Alfonso Rodriguez
Alfonso Rodriguez at McGrath City Honda

Alfonso Rodriguez | Page 4

Certified Service Advisor

McGrath City Honda

6720 West Grand Avenue
Chicago, IL 60707

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5.0
79 Reviews
5.0

79 Reviews

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79 Reviews of Alfonso Rodriguez

May 03, 2026

Dealership Rating
Employee Rating

Good customer care and good communication keep it up ! Knows what he is doing and is nice . More

by ARIANALOPEZ34592
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 03, 2026

McGrath City Honda responded

Thank you for highlighting the care and communication you experienced during your Honda CR-V service. We will pass along your kind words to Mathew and look forward to serving you again. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

May 03, 2026

Dealership Rating
Employee Rating

Alfonso was great, very communicative and understanding of my needs with regards to service. I would highly recommend him. More

by matthewjmarsh00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 03, 2026

McGrath City Honda responded

We’re thrilled Alfonso’s communication and understanding made your Honda Civic service so positive. Your recommendation means a lot. Thank you for choosing us for your vehicle care. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

April 25, 2026

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Employee Rating

Well Alfonso was fine but when I came to pick up my car in the evening he was gone and no one explained what was done. Plus I found a brand new gasket in my car which I did not know what to do with. I did More

by captainmommy_7
Recommend Dealer
Yes

Other Employees Tagged: Alfonso Rodriguez

Apr 27, 2026

McGrath City Honda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

April 24, 2026

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Rodriguez was perfect. Fast, respectful, clear. The Pilot was a new used car for me and it became clear that the car had not been well maintained in the past. Rodriguez was More

by browncello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2026

McGrath City Honda responded

We are happy Alfonso’s clear guidance on your Pilot’s needs and his quick fix for your AppleCarPlay gave you peace of mind. It was our pleasure to ensure your vehicle received the attention it deserved. Thank you for allowing us to take care of your Honda. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

April 23, 2026

Dealership Rating
Employee Rating

It was nice people I would recomendes the dealer I’m so happy to have them to take care of my car More

by TERESAFERNANDEZ56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 23, 2026

McGrath City Honda responded

Thank you for recommending our team and trusting us with your Honda Odyssey. We’re glad you felt well looked after and look forward to helping with your next service. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

April 17, 2026

Dealership Rating
Employee Rating

Great communication with me the customer and all work was completed as stated McGrath is awesome! More

by driedstra
Recommend Dealer
Yes

Other Employees Tagged: Alfonso Rodriguez

Apr 17, 2026

McGrath City Honda responded

Alfonso and our team are delighted to hear that communication was clear and that the work on your Honda Element was completed as promised. Thank you for the perfect rating and for trusting us with your vehicle. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

April 16, 2026

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Employee Rating

EXCELLENTSERVICE VERY PROFESSIONAL AND CARING PROMPT AND PUNCTUAL ALPHONSE RODRIQUEZ WAS MY SERVICE AGENT AND HE WAS VERY APPROACHABLE AND KNOWLEDGEABLE . I wemt to have my tire checked and found out i had More

by unitedstatesofafrica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2026

McGrath City Honda responded

Thank you for recognizing our attentive and punctual support. We’re pleased Alfonso’s expertise guided you through the tire assessment on your Honda Fit. We look forward to helping with any future service needs. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

April 14, 2026

Dealership Rating
Employee Rating

Made an early morning appt. for an oil change. Took a little over an hour. Could improve on that. More

by Paraiman
Recommend Dealer
Yes

Other Employees Tagged: Alfonso Rodriguez

Apr 16, 2026

McGrath City Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at McGrath City Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

April 14, 2026

Dealership Rating
Employee Rating

It was a smooth transaction mostly because Alfonso is very good at his job. He was kind, kept me updated, an overall great experience. More

by MSANNE10
Recommend Dealer
Yes

Other Employees Tagged: Alfonso Rodriguez

Apr 14, 2026

McGrath City Honda responded

It’s wonderful to hear Alfonso made your Honda CR-V service smooth and kept you updated throughout. We appreciate you choosing us and look forward to your next visit. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

April 14, 2026

Dealership Rating
Employee Rating

Excellent work Alfonso prompt service and courteous. Was advised of all the repairs my car needs without any pressure and followed up with me. More

by yokoquin27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Antonio

Apr 14, 2026

McGrath City Honda responded

Delighted to hear Alfonso provided prompt and courteous service for your Honda HR-V. We’re pleased the needed repairs were explained clearly without any pressure and that our follow-up met your expectations. Thank you for trusting us with your service needs. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

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