Alfred El-Darazi | Page 115

I have paid off 3 trucks at 5 star ford and would not have went anywhere else for my 4th. The customer service brings back memories of days gone by when cutomer's were treated with respect and appreciati have went anywhere else for my 4th. The customer service brings back memories of days gone by when cutomer's were treated with respect and appreciation for their loyalty. My sincer thanks to Rick Dike and Alfred El-Darazi for their help, patience good customer service. Sincerly, Teresa Wilburn More

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We had a great experience with 5 star ford. Alfred is very friendly and helpful. I was able to show a price of a vehicle at another dealership, and they beat it! That made the decision easy to buy. Thank very friendly and helpful. I was able to show a price of a vehicle at another dealership, and they beat it! That made the decision easy to buy. Thanks for the deal, and I love my new Truck! More

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Alfred is an excellent salesman. I am a repeat customer and my previous experience with him was the reason I came back to this dealership. His customer service skills are amazing! and my previous experience with him was the reason I came back to this dealership. His customer service skills are amazing! More

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I was tossed around to a few staff members, but ultimately I walked away with what I wanted. Elbert went out of his way to make sure my needs were met and was very helpful in assisting me with any ultimately I walked away with what I wanted. Elbert went out of his way to make sure my needs were met and was very helpful in assisting me with any questions or concerns I had. More

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CarProShow responded immediately with recommendation based on criteria we submitted, providing us with contacts at both the Plano and the North Richland Hills locations. When we arrived at the NRH dea based on criteria we submitted, providing us with contacts at both the Plano and the North Richland Hills locations. When we arrived at the NRH dealership just before sales team meeting ended. Alfred let us climb in and out of all of the cars in the showroom until we figured out which one fit us best, then took us out to the lot for test drive. We received a reasonable offer on our trade, and got no hassle when we preferred to use our own financing. When we indicated that we preferred base model, we were not pushed into a car with more options than we wanted. (Our prior experience in buying a new car at another lot entailed being told they had a base model, wrangling with sales manager over having to pay over $2000 extra for unwanted add-ons/dealer upgrades/services they had already made to base model. It is highly unlikely we will ever buy another vehicle from that other dealership). More

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As a repeat customer I enjoyed working with Kelly and Al. Friendly and honest service is the order of the day at five star Ford. Also a very competent service department. Friendly and honest service is the order of the day at five star Ford. Also a very competent service department. More

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Alfred El-Darazi and Tim Bevill handled the sale of my new Explorer. They both were highly knowledgeable of the product and made sure each and every question was answered to my expectations. I would recom new Explorer. They both were highly knowledgeable of the product and made sure each and every question was answered to my expectations. I would recommend them to anyone wanting to purchase a vehicle. More

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Alford was friendly,informative,and had the knowledge to Alford was friendly,informative,and had the knowledge to answer my questions.The only question he did'nt have an answer for,he quickly found out wi Alford was friendly,informative,and had the knowledge to answer my questions.The only question he did'nt have an answer for,he quickly found out with a phone call.Tony Hooman,the sales mgr,was also great to deal with.This is the second new vehicle I have bought at Five Star,and they make the process a good experience,without a lot of hassle and car dealer trauma! I will be reccomending them to my friends!! H.Patton More

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Very positive experience and would recommend Five Star to our friends. The salesman and finance department were the very best. There was no pressure at any time and they explained the options very well. O our friends. The salesman and finance department were the very best. There was no pressure at any time and they explained the options very well. Overall, good experience. More

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Alfred provided excellent customer service. He was very friendly, knowledgeable and treated us like his guests. Jeff was great too. It was a very good experience. We felt like we were taken care of and friendly, knowledgeable and treated us like his guests. Jeff was great too. It was a very good experience. We felt like we were taken care of and everything was explained to us. More

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