Alfred El-Darazi

I recently had the pleasure of purchasing my third vehicle from 5 Star Ford, and once again, I am beyond impressed with the stellar service provided by Alfred, our sales representative. This time, we vehicle from 5 Star Ford, and once again, I am beyond impressed with the stellar service provided by Alfred, our sales representative. This time, we were on a mission to find a car for my son, and thanks to Alfred's dedication and expertise, the experience was not just stress-free but genuinely enjoyable for my him. My son couldn’t stop expressing his excitement, even saying, “It’s so easy to buy a new car these days!” That speaks volumes about the exceptional process facilitated by 5 Star Ford. Alfred truly goes above and beyond, ensuring that every detail is attended to, making car buying not just a transaction, but a memorable experience. I also want to give another huge thank you to David, our finance manager. His efforts in making the paperwork process smooth and hassle-free did not go unnoticed. He worked diligently to secure us a fantastic deal, making the financial side of things stress-free. Additionally, I'd like to highlight the accessories team. Their knowledge and willingness to explain the various market and aftermarket upgrade options were incredibly helpful. I am already planning my next visit to explore some additional upgrades for our new vehicles. Overall, my experiences with 5 Star Ford North Richland Hills, have been nothing short of excellent. Their customer service, expertise, and professionalism are truly commendable. I highly recommend them to anyone looking for a vehicle—you're in great hands! Thank you, 5 Star Ford, for making car buying such a wonderful experience for my family! More

Report | Print

Top Notch Team! Alfred and the whole 5 Star Team he works with are amazing. Alfred and the whole 5 Star Team he works with are amazing. More

Report | Print

I like everything this is my second time come in here I'm very satisfied very satisfied More

Report | Print

I recently had the pleasure of purchasing a vehicle from 5-Star Ford in North Richland Hills, and I cannot say enough good things about my experience! From the moment I stepped onto the lot, I was greeted w 5-Star Ford in North Richland Hills, and I cannot say enough good things about my experience! From the moment I stepped onto the lot, I was greeted with warmth and professionalism that made me feel right at home. Alfred, my sales associate, was an absolute gem. His knowledge of the vehicles and genuine passion for helping customers truly stood out. He took the time to listen to my needs and preferences, ensuring I found the perfect match. Alfred was patient, informative, and never pushed me to make a decision. Instead, he provided valuable insights that helped me feel confident in my choice. David, the finance manager, also deserves special recognition. His dedication to ensuring a smooth and transparent financing process exceeded my expectations. He went above and beyond to find the best options for me, explaining each step clearly and making sure I understood everything. David's friendly demeanor and expertise made the sometimes-daunting finance process feel effortless. Overall, my experience at 5-Star Ford was nothing short of fantastic. The entire team is committed to providing exceptional service, and it truly shows. I left with not just a new vehicle but also a smile on my face, grateful for the outstanding care I received. I highly recommend 5-Star Ford to anyone in the market for a new car – you won’t be disappointed! Thank you, Alfred and David, for making my car-buying journey such a positive one! More

Report | Print

Alfred and Carlos are amazing to buy from. They are very knowledgeable and helpful. They care about your time and needs. They are very knowledgeable and helpful. They care about your time and needs. More

Report | Print

Great dealership, wide selection of used and new vehicles per my needs and good customer service per my needs and good customer service More

Report | Print

Great, very detailed, friendly easy to work with. Answered all our questions and worked within our set parameters for the truck we were looking for Answered all our questions and worked within our set parameters for the truck we were looking for More

Report | Print

Alfred was an absolute pleasure! He was very helpful, answered all of our questions, and made us feel comfortable through the entire process of purchasing our new Ford. Everyone at t He was very helpful, answered all of our questions, and made us feel comfortable through the entire process of purchasing our new Ford. Everyone at the facility was so nice and welcoming. We would recommend others to consider them when making a purchase. More

Report | Print

The dealership is good. They are straightforward. They do a good job being fair with their prices and inventory. They are straightforward. They do a good job being fair with their prices and inventory. More

Report | Print

Alfred, and David in finance were knowledgeable, professional, and really nice. Thanks so much! I love my new Ford Escape! professional, and really nice. Thanks so much! I love my new Ford Escape! More

Report | Print