Alfred Utset | Page 11

Worst Experience Ever in any Car Dealership Used Car Sales Manager Alfred Utset told me when I asked why is their the sound of wind constantly constantly in my driver & passenger window his answ Used Car Sales Manager Alfred Utset told me when I asked why is their the sound of wind constantly constantly in my driver & passenger window his answer was "that model does that, turn your radio up". When asked if their are headphones for the DVD players in my headrests and do they move up and down his answer was "no they are aftermarket" when in fact they do move up and down and the dealership installed them, just didn't provide the headphones with car. When asked why I only am receiving one beat up key with the car and that I need two, one of which must be a wallet key his response was "that model only came with one and they do not make a wallet key for that car" even after I showed him on the Lexus website my model car and year not only came with the wallet key and regular key he refused to even look at the facts, he even signed his name on his business card to provide a new set of keys but outright refuses to do so. Not Good!!! More

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Santa came early! Thanks Justin! My partner and I have been dealing with this dealership for quite sometime. Most of the sales men there are just that, a sales man, we've had one aft My partner and I have been dealing with this dealership for quite sometime. Most of the sales men there are just that, a sales man, we've had one after making us feel like "just a sale" . Then we met Justin, yes, he is a sales man... But, he cares about you as a person. He listens to you and goes to work finding exactly what you ask for well, almost. LOL. Seriously, Justin took his time to help me with selecting my new GS 350 F Sport, he made the return lease painless and I was so impress when he took the time to review the new features offered in the new model. Not only did he assist with setting up my new Lexus enform, navigation and options... He help set up my audio system, he knew every XM, FM, AM and HD channels I had stored in my old car. I was blown away at this point, never has any sales man ever remembered or programmed our cars. From the very first moment Justin has been outstanding! We already started to recommend our family and friends to ask for Justin when they are in need of a new vehicle. Thanks again Justin for all you have done to make yesterday a great day. I love my new car and so excited that we found a good "friend" at Lexus. PS. A big shout out to Alfred for making the deal just that much sweeter! See you on the water my friend! More

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Great service! Satisfied customer Lexus of North Miami has Great service! My family and I are very satisfied customers as we have found what we were looking for. In addition, the sales Lexus of North Miami has Great service! My family and I are very satisfied customers as we have found what we were looking for. In addition, the sales person was very helpful. And in conclusion, I left the dealership very satisfied with the car and the service! Thank you Lexus of North Miami} More

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"Ballin' on a budget" Mr.Adderly has done it once again! Only after 6 months of driving my amazing IS, NOW I'm in a wonderful ES. I had to come back to this AMAZING guy. Di Mr.Adderly has done it once again! Only after 6 months of driving my amazing IS, NOW I'm in a wonderful ES. I had to come back to this AMAZING guy. Didn't even have to worry about anything, all my trust was in this SUPERMAN of a salesman. All my expectations were meant and beyond. I am now a PROUD owner of TWO Lexus cars. Mr.Parke in finance was very professional and made the process very simple and unstressful. && I can't forget ALFRED for making my trade in possible. He is beyond GREAT! THANK YOU AGAIN LEXUS OF NORTH MIAMI! More

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Amazing Very helpful helped me leased the car of my dreams, thank you very much I would definitely recommend Miguel to any of my friends who are looking for Very helpful helped me leased the car of my dreams, thank you very much I would definitely recommend Miguel to any of my friends who are looking for a new car. More

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Good purchase experience Mr. Scott Argow made leasing my car a very good experience. I like the car very much and so far it drives beautiful and has a pretty look. Mr. Scott Argow made leasing my car a very good experience. I like the car very much and so far it drives beautiful and has a pretty look. More

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All other car dealerships may as well close down Just purchased our fifth car from Yoni Edery. I've been buying cars for 40 years. I have never been treating with the respect, professionalism and c Just purchased our fifth car from Yoni Edery. I've been buying cars for 40 years. I have never been treating with the respect, professionalism and courtesy that Yoni and his staff exhibit. These guys are par excellence. I will never shop anywhere else. Why should I try the rest when I have found the best? They treat me better than family! I'll add that I've referred over a dozen friends and clients who have all had the same wonderful experience and treatment. More

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Amazing ! I went in just to look around and I end it up leaving the dealer with my dream car at a great price and great service and attention ! ?????? I wanna I went in just to look around and I end it up leaving the dealer with my dream car at a great price and great service and attention ! ?????? I wanna thanks SCott Argow and Mathew parke also thanks to ALfred that help to make it happen ?????? More

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Thank You! Obrigado! Gracias! We had a great experience working with Alfred Utset, Matthew Silva & Frank Diaz they were extremely helpful in providing what was needed and followed We had a great experience working with Alfred Utset, Matthew Silva & Frank Diaz they were extremely helpful in providing what was needed and followed up with any questions we had. Matthew, took his time to work with us to get us our SUV RX350. Therefore we will highly recommend his services to our family and friends. Matthew you Rock! More

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No-judgements. No-pressure. Great experience! I love this dealership. Miguel Thodde is a great, no-pressure salesman. I came in to test drive the ct200h and Miguel knew I wasn't ready for anothe I love this dealership. Miguel Thodde is a great, no-pressure salesman. I came in to test drive the ct200h and Miguel knew I wasn't ready for another month, so no pressure, didn't check my credit or talk too much pricing. He just said see you in about a month. After that I went to get my car washed (free at the dealer) and that was going to take about an hour. So I went back to Miguel and said while we're waiting can we just look at what you have used? Again no pressure at all, but I did leave there a few hours later with a fantastic deal on a 2013 CT200h with very low mileage. Everyone here is very nice and professional. I'm a full-time yoga teacher. So I was sweaty and I wasn't ever dressed nice or anything. They are all just super nice, regardless of appearance. They have a gym here to use, a spa, free massage chairs and free coffee while you wait. Love this place! More

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