Alfred Utset | Page 12

No-judgements. No-pressure. Great experience! I love this dealership. Miguel Thodde is a great, no-pressure salesman. I came in to test drive the ct200h and Miguel knew I wasn't ready for anothe I love this dealership. Miguel Thodde is a great, no-pressure salesman. I came in to test drive the ct200h and Miguel knew I wasn't ready for another month, so no pressure, didn't check my credit or talk too much pricing. He just said see you in about a month. After that I went to get my car washed (free at the dealer) and that was going to take about an hour. So I went back to Miguel and said while we're waiting can we just look at what you have used? Again no pressure at all, but I did leave there a few hours later with a fantastic deal on a 2013 CT200h with very low mileage. Everyone here is very nice and professional. I'm a full-time yoga teacher. So I was sweaty and I wasn't ever dressed nice or anything. They are all just super nice, regardless of appearance. They have a gym here to use, a spa, free massage chairs and free coffee while you wait. Love this place! More

Report | Print

Best car buying experience,Thank You Lexus of North Miami!! Mr. Henry James performed all the above duties and went above & beyond my expectations. Your manager, "Alfred Utset", and Finance Manager "Q", gave me Mr. Henry James performed all the above duties and went above & beyond my expectations. Your manager, "Alfred Utset", and Finance Manager "Q", gave me the out most respect and professionalism. Lexus of North Miami will be referred to friends and business associates. Thank you Lexus of North Miami, for making my car buying process a pleasurable experience. More

Report | Print

best buying experience ever!!! Albert is amazing. Very knowledgeable and helpful through every facet of the sale. Alfred the Manger also very helpfull and got the deal done. From Albert is amazing. Very knowledgeable and helpful through every facet of the sale. Alfred the Manger also very helpfull and got the deal done. From beginning to end every person you come in contact with gives excellent service. This was the easiest and best buying experience I have ever encountered. 5 star dealership and 5 star service. More

Report | Print

Great Experience I have been buying and leasing cars for a very long time. However I have never met a team like this before. They were just great and paid attention to I have been buying and leasing cars for a very long time. However I have never met a team like this before. They were just great and paid attention to my needs and not trying to persuade me to change. They are very trustworthy and I recommend them very highly. More

Report | Print

Go see Joanmarie! Joanmarie was extremely helpful and professional. No pressure or gimmicks. Very customer service centric and honest. Definitely not a "shark". I woul Joanmarie was extremely helpful and professional. No pressure or gimmicks. Very customer service centric and honest. Definitely not a "shark". I would recommend her to anyone interested in a car. Go see joanmarie! More

Report | Print

Quality Service Luis Arias was the best salesman I'd ever experienced buying a vehicle from. He was respectful and knowledgeable of the vehicles we were interested in Luis Arias was the best salesman I'd ever experienced buying a vehicle from. He was respectful and knowledgeable of the vehicles we were interested in. Never did we feel manipulated into buying a certain vehicle. He was patient with us even when we asked a million questions. When we finally chose a vehicle and we're ready for the paperwork process he then introduced us to Rusti Star. Mr. Star was great in getting a fair deal. The whole process from start to finish was professional yet it didn't feel like we were in a dealership. Luis, Rusti and Alfred were so courteous and made us feel comfortable and confident about our putchase. I would definitely go back to Lexus of North Miami and purchase another vehicle from the gentlemen and refer them to all of my friends and family. More

Report | Print

This is the second car I have purchased through Alfred Utset and first through Matthew Silva. Buying a car is usually painful, but Alfred and Matthew made it so easy. I will only buy my cars through the Utset and first through Matthew Silva. Buying a car is usually painful, but Alfred and Matthew made it so easy. I will only buy my cars through them. They are honest, reliable and go above and beyond to make the customer happy. I highly recommend them both, They know how to make a customer happy. Great car buying experience and I recommend them to everyone if they are looking for a new or used car. Thanks guys! More

Report | Print

wow! Miguel and Alfred were spectacular! Miguel was very attentive and showed us many cars until we found the right one. We told Alfred what we could afford and he made it a smooth transaction! Alfre very attentive and showed us many cars until we found the right one. We told Alfred what we could afford and he made it a smooth transaction! Alfred and Miguel are very professional and I will definitely be coming back for my next car! thank you guys!! More

Report | Print

Just bought another Lexus from Aldred Utset, Enrique Garzaro & Syed Bukari. I just keep coming back, this is the only dealer that really treats me like family. I love my new Lexus IS 350, they made the Garzaro & Syed Bukari. I just keep coming back, this is the only dealer that really treats me like family. I love my new Lexus IS 350, they made the process soo painless. These guys are the best always attention to detail, Enrique throghly explains all of the new features on the car. Alfred, gave me the best deal in town not to mention goes of out his way to make sure that I am satisfied. Syed is number one in the finance department, always straight forward never any surprizes or hidden fees. What my agreement was is always accurate. I have purchased over 20 cars over the years from this dealer, in addition I refer my family and friends. As long as you have these wonderful employees at your dealership, I will come back everytime I am in the market for a car. I refused to make a deal without them, Alfred understands and is always willing to find me the car that I am intrested in even if it is somewhere else. He will bring the car to the Lexus dealership so that I can complete the transaction. Syed you are a finance master you really take the time to go through the paperwork and throughly explain the process. Lexus of North Miami should receive not 5 stars but 10 all the way. More

Report | Print

Car was everything that dealer said it would be. Sales team worked on getting me the best deal. I would recommend this dealership to anyone team worked on getting me the best deal. I would recommend this dealership to anyone More

Report | Print