Alfredo (Al) Bustamante
Alfredo (Al) Bustamante at Germain Honda of Surprise

Alfredo (Al) Bustamante

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.9
141 Reviews
4.9

141 Reviews

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141 Reviews of Alfredo (Al) Bustamante

August 19, 2025

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Employee Rating

Easy making an appt. Good service. Updates while you wait. Good customer service. Clean place More

by bruno2750
Service Price Transparency
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Recommend Dealer
Yes
Aug 19, 2025

Germain Honda of Surprise responded

We appreciate your business and thank you for sharing your overall satisfaction with Al and our team. Best Regards, Sassha Motz General Manager

August 18, 2025

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This is the 4th time we have had our car serviced here. Alfredo is our service person that has always been responsive to our needs and always makes sure our questions are answered. More

by mchong1
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Recommend Dealer
Yes
Aug 19, 2025

Germain Honda of Surprise responded

Thank you for your awesome feedback on our dealership team. It is always our pleasure to deliver the best experiences for our valued guests, and we're thrilled to be your ideal dealership. Thanks for always choosing Germain Honda. Best Regards, Sassha Motz General Manager

August 18, 2025

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Excellent customer service. Flawless service to delivery. Alfredo was excellent, explained all work with a clear understanding. More

by tkgumm
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Recommend Dealer
Yes
Aug 19, 2025

Germain Honda of Surprise responded

Thank you for your trust in our service team! We're happy Al provided you with thorough and informative service. Please don't hesitate to give us a call the next time we may help you. Best Regards, Sassha Motz General Manager

August 07, 2025

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I appreciated the honesty and knowledge of Robert Solis, who answered all my questions and help me to make a decision in regard to replacing a battery. More

by mirwinm
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Recommend Dealer
Yes

Other Employees Tagged: Robert Solis

Aug 08, 2025

Germain Honda of Surprise responded

Thank you for sharing positive feedback on Robert! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's what Robert provided for you. We look forward to your next visit! Best Regards, Sassha Motz General Manager

August 05, 2025

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Wonderful service. I was told the service on my car would take about 4 hours. Because I was alone and ready to spend the entire 4 hours there, Alfredo put a rush on More

by azhaybob
Service Price Transparency
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Recommend Dealer
Yes
Aug 05, 2025

Germain Honda of Surprise responded

We are happy to know Alfredo was able to ensure a positive and efficient visit for you. Thank you for taking the time to leave this kind review as well as for your business. Best Regards, Sassha Motz General Manager

July 31, 2025

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Work done per request. Appreciated the full inspection and paper work supplied with necessary explanations. More

by bandito1
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Recommend Dealer
Yes
Aug 04, 2025

Germain Honda of Surprise responded

Thank you for letting us know that Al ensured you and your Honda were a top priority and are thoroughly taken care of. See you down the road. Best Regards, Sassha Motz General Manager

July 28, 2025

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Great service, the dealer will treat you like family. Love the maintenance team, and their fast work. More

by tristancharbonneau96
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Recommend Dealer
Yes
Jul 28, 2025

Germain Honda of Surprise responded

We thank you for your trust in our team and your kind recommendation. We are so happy to have you as part of our Germain family. Best Regards, Sassha Motz General Manager

July 28, 2025

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They were very polite and kept me updated about my service. It was quicker than expected. More

by ciavarone
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Recommend Dealer
Yes
Jul 29, 2025

Germain Honda of Surprise responded

Thanks for sharing positive feedback on your recent service experience. We truly appreciate hearing from people who have been helped by our amazing team. We sincerely appreciate your business. Best Regards, Sassha Motz General Manager

July 26, 2025

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Employee Rating

This experience was wonderful. ..it's amazing how work was done on our car....including all the parts!! More

by bobsuwhite44@gmail.com
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Recommend Dealer
Yes

Other Employees Tagged: Liz Card

Jul 28, 2025

Germain Honda of Surprise responded

We thank you for your business and trust in our service team. Best Regards, Sassha Motz General Manager

July 26, 2025

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Employee Rating

It was nice that they called me about the recall on my car because I never received a letter. They got me in the same day!! More

by sandrawardell
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Recommend Dealer
Yes
Jul 28, 2025

Germain Honda of Surprise responded

We are happy we were able to assist with your recall needs and get you quickly back on the road. Best Regards, Sassha Motz General Manager

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