Alfredo (Al) Bustamante
Alfredo (Al) Bustamante at Germain Honda of Surprise

Alfredo (Al) Bustamante | Page 4

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.9
226 Reviews

Languages Spoken

Spanish Spanish

4.9

226 Reviews

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226 Reviews of Alfredo (Al) Bustamante

February 20, 2026

Dealership Rating
Employee Rating

I experienced amazing customer service. Alfredo is always so helpful every time I come in to get maintenance done. More

by nathenar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2026

Germain Honda of Surprise responded

We thank you for your continued business and trust in Alfredo to ensure you and your Honda stay safely on the road. Best Regards, Sassha Motz General Manager

February 16, 2026

Dealership Rating
Employee Rating

The dealership/ service shop was prompt and was able to fix, and get me out in 35 mins! More

by joshuakatz1206
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan (Nate) Garcia, Robert Solis, Kevin Proo , Todd Forbis, Kristina Miranda

Feb 17, 2026

Germain Honda of Surprise responded

We're glad everything was completed quickly and to your satisfaction! Thank you for this amazing review and for choosing Germain Honda. Have a wonderful day. Best Regards, Sassha Motz General Manager

February 12, 2026

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Employee Rating

Clear explanation of service needed and time expected. All the work was completed according to estimate and within promised time More

by HPOwner75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 13, 2026

Germain Honda of Surprise responded

Our team is happy we were able to meet your expectations and ensure a 5-star experience. Best Regards, Sassha Motz General Manager

February 09, 2026

Dealership Rating
Employee Rating

Kevin was awesome. Actually everyone there was very nice. My car was fixed in a timely manner and when helping me Kevin listened to my concerns. My friend suggested you More

by Dwn2rth93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Proo

Feb 09, 2026

Germain Honda of Surprise responded

Thank you for your positive review! Our guests' satisfaction is our utmost priority, and we are glad that our team provided you with quality and efficient service. We are so happy your friend led you our way. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Best Regards, Sassha Motz General Manager

February 05, 2026

Dealership Rating
Employee Rating

First time at German Honda for service. Advisor was helpful, attentive to what I wanted and honest. More

by TOMJABSCPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 06, 2026

Germain Honda of Surprise responded

Thank you for choosing Germain for your automotive service needs. Your business and kind words are greatly appreciated. Our team is dedicated to ensuring a positive and trustworthy experience. Best Regards, Sassha Motz General Manager

February 04, 2026

Dealership Rating
Employee Rating

Everything went smoothly Al is always very through and professional Thanks for your continued assistance More

by lbiittner5707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 04, 2026

Germain Honda of Surprise responded

Thank you so much for taking the time to share your positive feedback about your recent car service experience here at Germain Honda of Surprise! We're delighted to hear that you were pleased with the service you received from Al and our team. See you next time. Best Regards, Sassha Motz General Manager

February 03, 2026

Dealership Rating
Employee Rating

I was satisfied with the service I received . Work done in a reasonable time frame. More

by sepnchic
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Feb 04, 2026

Germain Honda of Surprise responded

Our team is happy to know that you enjoyed a quality and efficient service experience. Thank you for choosing Germain. Best Regards, Sassha Motz General Manager

February 02, 2026

Dealership Rating
Employee Rating

Alfredo Bustamante was a super helpful and patient service tech which is hard to find nowadays. Will be back because of him! More

by gloria.tejeda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 03, 2026

Germain Honda of Surprise responded

Thank you for sharing your overall satisfaction with Al. He will be honored to learn of your kind words, and we know he looks forward to assisting you in the future. Best Regards, Sassha Motz General Manager

January 27, 2026

Dealership Rating
Employee Rating

We've always had a great experience with Germain Honda, from sales to service. Alfredo Bustamante and Kevin Proo continued that great experience during my service visit on Friday, January 23, 2026. I enj More

by gunnersonwilliam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Proo

Jan 28, 2026

Germain Honda of Surprise responded

Thank you for your continued loyalty to Germain Honda and for sharing your kind words. We’re delighted to hear Alfredo Bustamante and Kevin Proo continued to provide the great experience you’ve come to expect. We’re glad you enjoy our service center and appreciate you taking the time to recognize our team—we look forward to welcoming you back again soon. Best Regards, Sassha Motz General Manager

January 27, 2026

Dealership Rating
Employee Rating

Alfredo was and always is great. I got an error message about the emissions system and called, Alfredo said "bring it in right away, we can look at it today". I took it in fearing t More

by TK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 27, 2026

Germain Honda of Surprise responded

Thank you for your continued business and trust in Alfredo and our team to ensure you and your Honda stay safely on the road. Your kind words mean so much to us all. Best Regards, Sassha Motz General Manager

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