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Alfredo (Al) Bustamante
Alfredo (Al) Bustamante at Germain Honda of Surprise

Alfredo (Al) Bustamante | Page 4

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.9
280 Reviews

Languages Spoken

English English

Spanish Spanish

4.9

280 Reviews

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280 Reviews of Alfredo (Al) Bustamante

June 30, 2026

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Employee Rating

This dealership is conveniently located for us. It is a nice facility that we prefer. More

by angelita1307
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Proo

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Jul 08, 2026

Germain Honda of Surprise responded

Your complete satisfaction is our ultimate goal. Thank you for choosing Germain for your automotive needs. Best Regards, Sassha Motz General Manager

June 30, 2026

Dealership Rating
Employee Rating

Everyone is always so helpful and Kevin has always been great! Always smiling! His attention to detail is appreciated every time I take my car of my husband’s vehicle. More

by nrivera520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Proo

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Jul 08, 2026

Germain Honda of Surprise responded

Thank you for your wonderful review! We're pleased to hear Kevin and our team continue to provide helpful, attentive, and friendly service. We appreciate your trust in us with both your vehicle and your husband's, and we'll be sure to share your kind words with Kevin. We look forward to assisting you again! Best Regards, Sassha Motz General Manager

June 28, 2026

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Employee Rating

The service was very fast and efficient. I was walked through everything so there were no surprises at the end. More

by ASHLEY1CELESTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan (Nate) Garcia, Robert Solis, Kevin Proo

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Jul 09, 2026

Germain Honda of Surprise responded

We are pleased you enjoyed a quality, efficient, and transparent visit. See you down the road. Best Regards, Sassha Motz General Manager

June 27, 2026

Dealership Rating
Employee Rating

Quick and easy to check in for my oil and rotation I only waited for 1/1/2 hours and my car was ready for me to pick up and leave and I received a car wash to top it off More

by rmckenna48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 09, 2026

Germain Honda of Surprise responded

Thank you for your great review! We're happy to hear your oil change and tire rotation visit was quick and convenient, and that you enjoyed the complimentary car wash. We appreciate your business and look forward to seeing you again! Best Regards, Sassha Motz General Manager

June 25, 2026

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Employee Rating

The air conditioner in my car was not working and your staff took the time to find out the cause. The leak was found after quite a few tests. I appreciate the Uber rides to and from my home so that I di More

by kathy.e
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 26, 2026

Germain Honda of Surprise responded

Thank you for your kind words! We're delighted Alfredo and our team were able to diagnose and repair your A/C while making the process as convenient as possible with our Uber shuttle service. We appreciate your trust in us and are glad you're staying cool this Arizona summer! Best Regards, Sassha Motz General Manager

June 24, 2026

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Employee Rating

Alfredo (Al) Bustamante's exemplary service is manifested in his relentless pursuit of excellence. A+. More

by stevenandrean
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
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Jun 25, 2026

Germain Honda of Surprise responded

Thank you for taking the time to leave us this 5-star review and for providing positive feedback. We know we have done our jobs well when we receive such positive feedback. Al works hard to ensure a positive experience, and we are thrilled your visit reflected the hard work and dedication he puts in every day for our valued customers here at Germain Honda of Surprise. Until next time, we wish you many safe and happy journeys. Best Regards, Sassha Motz General Manager

June 23, 2026

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Employee Rating

Great service, great people overall a great dealership! Will be back, for sure....Thank you! More

by MIKEGANN70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan (Nate) Garcia, Robert Solis, Kevin Proo

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Jun 23, 2026

Germain Honda of Surprise responded

Thank you for your kind review. Our team is pleased to know your service visit was a positive one. See you next time. Best Regards, Sassha Motz General Manager

June 17, 2026

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Employee Rating

Alfredo was awesome at explaining the process for my Honda. Everyone there is welcoming and takes good care of my vehicle. More

by AR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jun 18, 2026

Germain Honda of Surprise responded

We appreciate your trust in our service team. Here at Germain, we work hard to provide a quality and informative visit for all. Best Regards, Sassha Motz General Manager

June 13, 2026

Dealership Rating
Employee Rating

Alfredo Bustamante, David McKee is wonderful! !! The Gal that takes the cars back and brings it back up in service is wonderful too. I forget her name. She has been there a long time. More

by knece40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan (Nate) Garcia, David McKee

Print
Jun 15, 2026

Germain Honda of Surprise responded

We appreciate your business and thank you for leaving our team this kind review. Our staff is dedicated to customer satisfaction, and we are happy that Alfredo, David, and other members ensured you received only the best care. Best Regards, Sassha Motz General Manager

June 08, 2026

Dealership Rating
Employee Rating

Very professional,a special appreciation for Alfredo Bustamante, he is a very helpful,nice and polite person. More

by georgegeadau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jun 09, 2026

Germain Honda of Surprise responded

Alfredo is certainly dedicated to customer satisfaction, and we are pleased to know it was reflected in your service visit. Thank you for sharing. Best Regards, Sassha Motz General Manager

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