Alicia Chapman-Jones | Page 11

Fast, friendly service. They help me maintain my vehicles using their expertise and genuine Ford parts. They help me maintain my vehicles using their expertise and genuine Ford parts. More

by I_t0r0 Verified Customer Verified Customer

Report | Print

They were quick and kept me in the loop of when my car will be done will be done More

by usmarine0905 Verified Customer Verified Customer

Report | Print

They are always very helpful and polite. I appreciate their knowledgeable people in keeping me informed on the important things that need to be done on my vehicle. I appreciate their knowledgeable people in keeping me informed on the important things that need to be done on my vehicle. More

by ERICVIDT Verified Customer Verified Customer

Report | Print

My car alignment was done quickly. The price was exactly as quoted and I appreciate that. The price was exactly as quoted and I appreciate that. More

by CECELIAG0 Verified Customer Verified Customer

Report | Print

This dealership has always work on my vehicles in a timely manner with great results! timely manner with great results! More

by DesmondChisholm Verified Customer Verified Customer

Report | Print

Dealer service was prompt, courteous and convenient. The service associate asked if I was waiting for my vehicle or dropping it off.I asked how long would it take the service take. She indicated iff n The service associate asked if I was waiting for my vehicle or dropping it off.I asked how long would it take the service take. She indicated iff nothing was wrong 30 min., if a repair was needed then 3-4 hours. She arranged a ride for me. When my vehicle was ready I received a text notifying me an Uber was on the way to bring me back to the dealership to get it. More

by mitchellw8 Verified Customer Verified Customer

Report | Print

Best dealership and mechanics. Friendly staff. Welcomed at the door. Great prices.have a great time Friendly staff. Welcomed at the door. Great prices.have a great time More

by STEFFANIESERVISS88 Verified Customer Verified Customer

Report | Print

I really liked how they treated me. I'm definitely going back for my next Chevrolet oil change. I'm definitely going back for my next Chevrolet oil change. More

by mariela Verified Customer Verified Customer

Report | Print

Had a great experience when taking the car to southern would recommend them to family and others would recommend them to family and others More

by mdavis5361 Verified Customer Verified Customer

Report | Print

I don’t know who Robert Johnson is. The biggest reason for my low rating is the complete lack of communication from the service department. My truck has been in 4 times for the same pro The biggest reason for my low rating is the complete lack of communication from the service department. My truck has been in 4 times for the same problem, a leaking rear differential, and as frustrating as it has been that we can’t seem to get this fixed, the more frustrating part is that no one will ever answer the phone in the service department. I’ve called so many times and never get anyone to answer the phone. I leave messages on the message service and no one ever returns my calls. The only way I can ever get through to the service department is to call the sales department and ask someone from sales to go back to the service department and put me in touch with someone. Yet, every time I walk into the service department there are at least 2 people, if not more behind the desk. I don’t understand why no one can ever answer the phone in the service department to give customers an update on average vehicle they’ve had for several days. More

by Joecroswait Verified Customer Verified Customer

Report | Print