Alicia Chapman-Jones | Page 27

Got my vehicle inspected, oil changed, and tires rotated in under an hour. Representative I spoke with was helpful the entire process. in under an hour. Representative I spoke with was helpful the entire process. More

by Jpcsanchez07 Verified Customer Verified Customer

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No one else could have served me better he was excellent help great worker very smooth an authentic help great worker very smooth an authentic More

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Always so polite and efficient! I am stress free when I bring in my truck, because there’s no hassle and the employees lounge is well stocked with coffee and snacks, tea, water. I am stress free when I bring in my truck, because there’s no hassle and the employees lounge is well stocked with coffee and snacks, tea, water. More

by tyemuhammad Verified Customer Verified Customer

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Bought my first car at Southern Ford 9 years ago. This place has never failed me. My car is still running strong thanks to their services. This place has never failed me. My car is still running strong thanks to their services. More

by MIRIVERA10 Verified Customer Verified Customer

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Courteous, kept customer informed of status,if you don't have 15 words don't ask for it have 15 words don't ask for it More

by RONCYN80 Verified Customer Verified Customer

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Service was fast and and exceptional. I love the way the system contacts the customers for any repairs needed. I love the way the system contacts the customers for any repairs needed. More

by meshia1947 Verified Customer Verified Customer

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Southern was responsive and super helpful. Thank you for taking such great care of us! Thank you for taking such great care of us! More

by JAMMFORD Verified Customer Verified Customer

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I've had mixed experiences with the service department here. When calling to schedule service, they use an outsourced company in Florida that really doesn't know or understand the dealer. They just have i here. When calling to schedule service, they use an outsourced company in Florida that really doesn't know or understand the dealer. They just have insight to their service departments schedule. When dealing with the service advisors in shop, great experience, no complaints. I've had good work done by their mechanics and I've had bad experiences as well. The last time I had an oil change done, the mechanic obviously didn't wipe their hands as my door handle, door, a pillar liner, and windshield where the sticker went were smeared with dirt and oil. Its a white car and light interior so it was obvious from far away. More

by YoungFoolwithOldManWheels Verified Customer Verified Customer

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Valet was very good. Service was completely in a timely manner, however, when vehicle was returned, the mechanic didn’t adjust the air pressure after the tires were rotat Service was completely in a timely manner, however, when vehicle was returned, the mechanic didn’t adjust the air pressure after the tires were rotated. More

by nativedetroiter23692 Verified Customer Verified Customer

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Service department never answer phone calls. It is ridiculous that this dealership refuse to answer any phone calls. Just not acceptable. It is ridiculous that this dealership refuse to answer any phone calls. Just not acceptable. More

by J Verified Customer Verified Customer

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