Alicia Chapman-Jones
Alicia Chapman-Jones at Southern Ford

Alicia Chapman-Jones | Page 28

Service Advisor

Southern Ford

12896 Jefferson Avenue
Newport News, VA 23608

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4.8
490 Reviews
4.8

490 Reviews

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490 Reviews of Alicia Chapman-Jones

October 11, 2024

Dealership Rating
Employee Rating

God job for they do it and they pick up and drop car that's very nice More

by darbard331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eddie Marshall, Stephanie Spangler , MAURICE BENSTON, JON CONWAY, Jeff Dobson, SCOTT MIKULEC, EDWIN WARREN, QUERIDA WILLIAMS

October 11, 2024

Dealership Rating
Employee Rating

Great service, highly recommend Southern Ford. Fast and friendly service along with taking care of all recalls. More

by HAROLDOSU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eddie Marshall, Stephanie Spangler , MAURICE BENSTON, JON CONWAY, Jeff Dobson, SCOTT MIKULEC, EDWIN WARREN, QUERIDA WILLIAMS

October 03, 2024

Dealership Rating
Employee Rating

Filter change and fuel injection servicing were excellent. I was told of the exact cost beforehand, which helped a lot! More

by ceceliag0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eddie Marshall, Stephanie Spangler , MAURICE BENSTON, JON CONWAY, Jeff Dobson, SCOTT MIKULEC, EDWIN WARREN, QUERIDA WILLIAMS

October 03, 2024

Dealership Rating
Employee Rating

This dealership's personnel are very responsive, professional and courteous from check in through check out. My vehicle was ready in a very timely manner. I would definitely recommend this dealersh More

by lovettjpk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 29, 2024

Dealership Rating
Employee Rating

Was wild they could get me in just to tell me technicians left at 430 More

by Hannah
Service Communication
Recommend Dealer
No

September 28, 2024

Dealership Rating
Employee Rating

Good. Prompt. Courteous. Kept informed. Pick up and return timely. Informed text. Nice employees. Winderful. More

by MSSHUGGIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Spangler , Car transport

September 28, 2024

Dealership Rating
Employee Rating

They took good care of me and explained everything told me when I should come back I'd I needed a75000 mile check up More

by Dennisholley2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eddie Marshall, Stephanie Spangler , MAURICE BENSTON, JON CONWAY, Jeff Dobson, SCOTT MIKULEC, EDWIN WARREN, QUERIDA WILLIAMS

September 28, 2024

Dealership Rating
Employee Rating

Service writer was great. Everything was done timely. Also took the of a recall for me More

by skilliany1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 27, 2024

Dealership Rating
Employee Rating

Car was completed in a timely manner. I was kept a prize of the process throughout the work. More

by timothydallas.td
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 26, 2024

Dealership Rating
Employee Rating

There is room for improvement on the sale's side. They are not friendly at all! More

by Ethebri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: MAURICE BENSTON

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