Alicia Chapman-Jones | Page 30

Right now, I appreciate the attention to the website and being able to schedule services online. Much improved and it helps with a better experience. being able to schedule services online. Much improved and it helps with a better experience. More

by DLIVEWIRE_1 Verified Customer Verified Customer

Report | Print

Alicia Jones is an amazing service advisor! She is always focused on outstanding customer service! She is always focused on outstanding customer service! More

by MICHAEL.VILLANUEVA715 Verified Customer Verified Customer

Report | Print

I've always been pleased with the service department. It is always quick contact with any questions and suggestions regarding my car. It is always quick contact with any questions and suggestions regarding my car. More

by BILLYATESJR Verified Customer Verified Customer

Report | Print

Southern ford is extremely efficient and I he online communication is good. The availability is a little competitive as you may have to wait up to a week to get an appointment but once you have one you communication is good. The availability is a little competitive as you may have to wait up to a week to get an appointment but once you have one you won’t need to worry about coming back multiple times if they can handle alll issues there. The staff is polite and helpful and overall it’s my best Ford dealership I’ve used over the last 5 years More

by Ben Verified Customer Verified Customer

Report | Print

I love southern ford the people who work there are very friendly and nice people I my 2 car from southern ford and I love it friendly and nice people I my 2 car from southern ford and I love it More

by BJDAVE31921 Verified Customer Verified Customer

Report | Print

Most people would be nervous to take their car to a dealership shops but this one really does run fairly and honestly. I was kept in contact with, given a good estimate and am pleased with the work for dealership shops but this one really does run fairly and honestly. I was kept in contact with, given a good estimate and am pleased with the work for the money I put in. Please keep more open and honest people in places like this. More

by KWILBY913 Verified Customer Verified Customer

Report | Print

wanted me to upgrade a leaf spring when there was absolutely wrong with them. One of there technicians stripped a bushing bolt out of my truck and they acted like it was nothing. They did however pay absolutely wrong with them. One of there technicians stripped a bushing bolt out of my truck and they acted like it was nothing. They did however pay for a rental car for me. But i had to put it in my name and pay the security deposit. More

by pete jones Verified Customer Verified Customer

Report | Print

The personnel in the service department were friendly, efficient, and answered all of my questions completely. efficient, and answered all of my questions completely. More

by Luvmylabx2 Verified Customer Verified Customer

Report | Print

Great service advisors and mechanics which are really the backbone of the industry. Miss the treats in lobby and the rug in service area needs to be cleaned or replaced. Loved the prior loyalty points, and h backbone of the industry. Miss the treats in lobby and the rug in service area needs to be cleaned or replaced. Loved the prior loyalty points, and hope to be reconsidered by management. More

by HAYWOOD642 Verified Customer Verified Customer

Report | Print

Very good service just takes a little while to get an inspection and oil change done. inspection and oil change done. More

by BTWEIGEL Verified Customer Verified Customer

Report | Print