Alicia Chapman-Jones | Page 37

Customer service was very good. Alicia Chapman Jones was very nice she also informed me about a program that southern ford is promoting and I told her I was interested if given enou Alicia Chapman Jones was very nice she also informed me about a program that southern ford is promoting and I told her I was interested if given enough time to get money. I told her that I would get with her when I could. Service was wonderful. Thank you for your service. More

by Tanya74williams Verified Customer Verified Customer

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Very satisfied with the work and the dealership. Pick up for your vehicle makes it so much easier. They also keep you updated with everything. Pick up for your vehicle makes it so much easier. They also keep you updated with everything. More

by THOMASSMITHJR71 Verified Customer Verified Customer

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The service rep Alicia is amazing! She is the reason I always bring my vehicles to the dealership. She has amazing communication and great friendly service. If I could rate her service She is the reason I always bring my vehicles to the dealership. She has amazing communication and great friendly service. If I could rate her service higher than 5 stars I would! More

by Casey777 Verified Customer Verified Customer

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It was so convenient. They came and picked up the truck and then, after the service, dropped it back off at my home. I didn't have to do anything. Loved it! They came and picked up the truck and then, after the service, dropped it back off at my home. I didn't have to do anything. Loved it! More

by JUDYHB Verified Customer Verified Customer

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Friendly, fast service makes me look forward to bringing my car back for service at the dealership. my car back for service at the dealership. More

by L_T0R0 Verified Customer Verified Customer

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Alicia always provides the VERY BEST customer service! She is friendly, communicates frequently and thoroughly, and advocates for our best option. The shop as a whole is fantastic - truly the best experie She is friendly, communicates frequently and thoroughly, and advocates for our best option. The shop as a whole is fantastic - truly the best experience we’ve had at any dealership. More

by Kristi Verified Customer Verified Customer

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Very professional, Alecia was really trying to work me in the same day which she did, so I will be back to have other maintenance done on my truck the same day which she did, so I will be back to have other maintenance done on my truck More

by Redhunter6 Verified Customer Verified Customer

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They did a good job with everything they needed to do for the day I appreciate everything the day I appreciate everything More

by Priscilla johnson Verified Customer Verified Customer

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Everything went smoothly and fast. I got put before I thought I would. There were no problems. I got put before I thought I would. There were no problems. More

by MarloweKatt Verified Customer Verified Customer

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Took my car in for a diagnostic because the car was making an audible clicking sound when turning Had video footage that was shown to the director of the service department. But was still sent home making an audible clicking sound when turning Had video footage that was shown to the director of the service department. But was still sent home with a unresolved clicking sound because the techs could not duplicate the issue I am having with my still under warranty vehicle More

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