Alicia Chapman-Jones | Page 47
Service Advisor
Southern Ford
12896 Jefferson Avenue
Newport News, VA 23608
494 Reviews
Write a Review494 Reviews of Alicia Chapman-Jones
March 13, 2024
The Dealership was outstanding. The mechanic replace my ABS sensor on my truck and the light is still on. I was charge for the services but the problem still exist. The mechanic replace my ABS sensor on my truck and the light is still on. I was charge for the services but the problem still exist. More
March 09, 2024
Courteous service got the work done ahead of time given prompt notification lady at checkout was very efficient prompt notification lady at checkout was very efficient More
Other Employees Tagged: Eddie Marshall , JON CONWAY, Jeff Dobson, SCOTT MIKULEC
March 09, 2024
Southern Auto Group service department professional, knowledgeable and polite. The staff keeps you updated on your vehicle status. knowledgeable and polite. The staff keeps you updated on your vehicle status. More
Other Employees Tagged: Eddie Marshall, Stephanie Spangler , JON CONWAY, Jeff Dobson, SCOTT MIKULEC, EDWIN WARREN
March 08, 2024
Fantastic people and especially vehicle service department. The mobile service team is a great idea. Very professional and attention to detail. department. The mobile service team is a great idea. Very professional and attention to detail. More
Other Employees Tagged: JON CONWAY
March 07, 2024
A very excellent and professional job. wonderful attitude and great people! you can tell that they take pride in their work. wonderful attitude and great people! you can tell that they take pride in their work. More
Other Employees Tagged: Kim Boone , Patrick George, Joe Jensen, JARED STARK
March 02, 2024
Southern Ford of Newport News took care of all my service hassles free. Great customer service and recommend them to anyone. Thanks and always a pleasure doing business with. Danette Green hassles free. Great customer service and recommend them to anyone. Thanks and always a pleasure doing business with. Danette Green More
March 01, 2024
Great service from beginning to end, everyone was friendly and professional. They knew what they were talking about and I felt like they were recommending the best thing for me, not just trying to up friendly and professional. They knew what they were talking about and I felt like they were recommending the best thing for me, not just trying to up sell me and I really appreciate that. More

