Alicia Chapman-Jones | Page 6
Service Advisor
Southern Ford
12896 Jefferson Avenue
Newport News, VA 23608
490 Reviews
Write a Review490 Reviews of Alicia Chapman-Jones
December 17, 2025
Excellent Service . The. Driver called ahead of time and I received a call when my vehicle was done. Payment was also easy. Thanks for great service. The. Driver called ahead of time and I received a call when my vehicle was done. Payment was also easy. Thanks for great service. More
December 12, 2025
Took my 2019 Ranger in for a oil change and had excellent service from an outstanding , friendly service dept. Highly recommend this dealership for all of your car and truck needs. service from an outstanding , friendly service dept. Highly recommend this dealership for all of your car and truck needs. More
December 04, 2025
Very pleasant staff. I waited on the car and the work was done in about 1 1/2?hours. I waited on the car and the work was done in about 1 1/2?hours. More
Other Employees Tagged: Eddie Marshall, Stephanie Spangler, Robert Johnson , MATTHEW CARTER, Jeff Dobson, Kevin Phillips, QUERIDA WILLIAMS
November 24, 2025
Great people, great service manager, great technicians, great pick and delivery service. Never had a better experience with any other company. great pick and delivery service. Never had a better experience with any other company. More
Other Employees Tagged: Eddie Marshall, Stephanie Spangler, Robert Johnson , MATTHEW CARTER, Jeff Dobson, Kevin Phillips, QUERIDA WILLIAMS
November 14, 2025
Fast, friendly and fair. Had them look at a couple other issues and they were very helpfull Had them look at a couple other issues and they were very helpfull More
Other Employees Tagged: Eddie Marshall, Stephanie Spangler, Robert Johnson , MATTHEW CARTER, Jeff Dobson, Kevin Phillips, QUERIDA WILLIAMS

