Alicia Chapman-Jones | Page 8
Service Advisor
Southern Ford
12896 Jefferson Avenue
Newport News, VA 23608
482 Reviews
Write a Review482 Reviews of Alicia Chapman-Jones
October 08, 2025
Very good homie atmosphere work was fair no complaints was out in hour and half was out in hour and half More
Other Employees Tagged: Eddie Marshall, Stephanie Spangler, Robert Johnson , MATTHEW CARTER, Jeff Dobson, Kevin Phillips, QUERIDA WILLIAMS
October 04, 2025
Exceeded expectations. Even though I was given the wrong information. The night before I called to confirm the appointment and told it was at 9 am the following day. When I Even though I was given the wrong information. The night before I called to confirm the appointment and told it was at 9 am the following day. When I arrived at the dealership, I was told it was the next day. But I was graciously taken in, and she exceeded expectations. The phone call wasn’t correct. More
Other Employees Tagged: Stephanie Spangler, Curtis Grubbs
October 01, 2025
Excellent service! Thanks again! This is the only place I will take my F250. Thanks again! Thanks again! This is the only place I will take my F250. Thanks again! More
Other Employees Tagged: Eddie Marshall, Stephanie Spangler, Robert Johnson , MATTHEW CARTER, Jeff Dobson, Kevin Phillips, QUERIDA WILLIAMS
September 23, 2025
Had a great experience with the service department. Alicia was very helpful and got my car in sooner to take advantage of a special offer that was running through end of September. Alicia was very helpful and got my car in sooner to take advantage of a special offer that was running through end of September. More

