Alisa Thayer
Alisa Thayer at NYE Ford

Alisa Thayer

Service Advisor

NYE Ford

1479 Genesee St.
Oneida, NY 13421

Contact Me
4.9
18 Reviews

Dealership Experience

6 mos

Industry Experience

8 yrs, 7 mos

4.9

18 Reviews

Write a Review

18 Reviews of Alisa Thayer

February 11, 2026

Dealership Rating
Employee Rating

Very clean. Staff was friendly and attentive. Dillon Rayford went over and beyond, to help with my vehicle needs. FYI.....I would recommend this place to any and More

by jwiggs99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 11, 2026

NYE Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 11, 2026

Dealership Rating
Employee Rating

NYE Ford has the most pleasant staff and my vehicle is always taken care of on the first shot More

by Akinsrobert9325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 11, 2026

NYE Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 11, 2026

Dealership Rating
Employee Rating

Have been bringing our fleet vehicles here for years and the service department is always great to work with. Professional and courteous. More

by psmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 01, 2026

Dealership Rating
Employee Rating

Attendant was EXTREMELY helpful and knowledgeable. So appreciated her time, expertise and attention. Definitely will recommend. More

by ITACTOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 05, 2026

NYE Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

January 30, 2026

Dealership Rating
Employee Rating

Service was done ahead of schedule as I was notified along the way by Alisa. Thank you! More

by yeoldcraftsman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 05, 2026

NYE Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

January 18, 2026

Dealership Rating
Employee Rating

They got me in for an appointment in a very timely manner. There was also great communication when I picked up my vehicle. More

by KRISTENDHOOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 21, 2026

NYE Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 01, 2026

Dealership Rating
Employee Rating

NYE has always treated me with respect. Their work ethic is excellent and person to person contact is pleasant and cordial. I will continue to be a loyal customer. More

by LDBRAGG0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 09, 2026

NYE Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

December 11, 2025

Dealership Rating
Employee Rating

Nye Ford is where I always get my vehicle serviced when I’m in Ny More

by Roger A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cheyenne Drummond

Dec 11, 2025

NYE Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

November 24, 2025

Dealership Rating
Employee Rating

Got my truck in fast and found the issue just as fast. Very satisfied with the communications on what was going on with my truck. More

by chrisharvey1989.ch.ch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michele LaRue

Nov 28, 2025

NYE Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

November 23, 2025

Dealership Rating
Employee Rating

As always, the service department at NYE FORD excels. I have always been impressed with their courtesy and professionalism. As I have said before, they are primarily reason I continue to purchase my cars More

by srock001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 28, 2025

NYE Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

1

Dealership Inventory (112 Vehicles)

new 2025 Ford Bronco car, priced at $54,928
2025 Ford Bronco
new
Oxford White exterior
Automatic
Four-wheel Drive
new 2026 Ford F-250 car, priced at $68,422
2026 Ford F-250
new
Black Metallic exterior
Automatic
Four-wheel Drive
new 2025 Ford F-150 car, priced at $46,065
2025 Ford F-150
new
Black Metallic exterior
Automatic
Four-wheel Drive
new 2026 Ford F-150 car, priced at $52,738
2026 Ford F-150
new
Gray exterior
Automatic
Four-wheel Drive
new 2026 Ford F-350 car, priced at $55,760
2026 Ford F-350
new
Oxford White exterior
Automatic
Four-wheel Drive
new 2025 Ford Ranger car, priced at $41,915
2025 Ford Ranger
new
Blue Metallic exterior
Automatic
Four-wheel Drive