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Alisa Thayer

Overview Reviews (10) Inventory (132)

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Alisa Thayer

Service Advisor

NYE Ford

1479 Genesee St.
Oneida, NY 13421

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4.8

10 Reviews

Overview Reviews (10) Inventory (132)

Dealership Experience

3 mos

Industry Experience

8 yrs, 4 mos

4.8

10 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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10 Reviews of Alisa Thayer

November 24, 2025

Dealership Rating

Employee Rating

Got my truck in fast and found the issue just as fast. Very satisfied with the communications on what was going on with my truck. Very satisfied with the communications on what was going on with my truck. More

by chrisharvey1989.ch.ch

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michele LaRue

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Nov 28, 2025 -

NYE Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

November 23, 2025

Dealership Rating

Employee Rating

As always, the service department at NYE FORD excels. I have always been impressed with their courtesy and professionalism. As I have said before, they are primarily reason I continue to purchase my cars I have always been impressed with their courtesy and professionalism. As I have said before, they are primarily reason I continue to purchase my cars from that dealership. More

by srock001

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michele LaRue, Keri Whitmeyer, Mike Memery, David Hall, Cheyenne Drummond

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Nov 28, 2025 -

NYE Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

November 17, 2025

Dealership Rating

Employee Rating

Dave and the team took fantastic care of my vehicle. It’s the only place I’ll have my car serviced. It’s the only place I’ll have my car serviced. More

by Jean

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michele LaRue, David Hall

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Nov 18, 2025 -

NYE Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

November 17, 2025

Dealership Rating

Employee Rating

Went in for a simple maintenance. Was fast and convenient! Staff was very friendly and outgoing. They genuinely appeared to enjoy their jobs!! Refreshing to see. Was fast and convenient! Staff was very friendly and outgoing. They genuinely appeared to enjoy their jobs!! Refreshing to see. More

by daveh6360

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michele LaRue, Keri Whitmeyer, David Hall, Cheyenne Drummond

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Nov 18, 2025 -

NYE Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

November 17, 2025

Dealership Rating

Employee Rating

i recomend this service center for Ford centered repairs. ..ie electronic and other computer related problems ..ie electronic and other computer related problems More

by REBECCA2155

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 18, 2025 -

NYE Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

November 02, 2025

Dealership Rating

Employee Rating

Good people and front desk is really good customer support Watching ahead business with them. support Watching ahead business with them. More

by SEVKETOMEROVIC1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 05, 2025 -

NYE Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 17, 2025

Dealership Rating

Employee Rating

Great experience as always. Great service, great friendly service. Comfortable waiting area no matter how long there. Great service, great friendly service. Comfortable waiting area no matter how long there. More

by dlogborn

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Cheyenne Drummond

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Oct 22, 2025 -

NYE Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

September 26, 2025

Dealership Rating

Employee Rating

The young lady at the counter was sweet as pie and explained everything to me and even spoke to my husband over the phone. explained everything to me and even spoke to my husband over the phone. More

by dmoran111056

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 09, 2025 -

NYE Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

September 17, 2025

Dealership Rating

Employee Rating

never been disappointed at Nye ford. The service desk employees are very friendly and knowledgeable The service desk employees are very friendly and knowledgeable More

by carrieG

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michele LaRue, Keri Whitmeyer, Cheyenne Drummond

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Sep 17, 2025 -

NYE Ford responded

September 12, 2025

Dealership Rating

Employee Rating

Alisa was kind and kept me informed about my vehicle. I always bring my vehicle to Nye and I’ve never been disappointed. I always bring my vehicle to Nye and I’ve never been disappointed. More

by TEAMSHEP

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Sep 17, 2025 -

NYE Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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