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Alisa Thayer
Alisa Thayer at NYE Ford

Alisa Thayer

Service Advisor

NYE Ford

1479 Genesee St.
Oneida, NY 13421

Contact Me
4.8
13 Reviews

Dealership Experience

5 mos

Industry Experience

8 yrs, 6 mos

4.8

13 Reviews

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13 Reviews of Alisa Thayer

January 18, 2026

Dealership Rating
Employee Rating

They got me in for an appointment in a very timely manner. There was also great communication when I picked up my vehicle. More

by KRISTENDHOOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 21, 2026

NYE Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 01, 2026

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Employee Rating

NYE has always treated me with respect. Their work ethic is excellent and person to person contact is pleasant and cordial. I will continue to be a loyal customer. More

by LDBRAGG0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michele LaRue, Keri Whitmeyer, Mike Memery, David Hall, Cheyenne Drummond

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Jan 09, 2026

NYE Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

December 11, 2025

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Employee Rating

Nye Ford is where I always get my vehicle serviced when I’m in Ny More

by Roger A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cheyenne Drummond

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Dec 11, 2025

NYE Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

November 24, 2025

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Employee Rating

Got my truck in fast and found the issue just as fast. Very satisfied with the communications on what was going on with my truck. More

by chrisharvey1989.ch.ch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michele LaRue

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Nov 28, 2025

NYE Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

November 23, 2025

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Employee Rating

As always, the service department at NYE FORD excels. I have always been impressed with their courtesy and professionalism. As I have said before, they are primarily reason I continue to purchase my cars More

by srock001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michele LaRue, Keri Whitmeyer, Mike Memery, David Hall, Cheyenne Drummond

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Nov 28, 2025

NYE Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

November 17, 2025

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Employee Rating

Dave and the team took fantastic care of my vehicle. It’s the only place I’ll have my car serviced. More

by Jean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michele LaRue, David Hall

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Nov 18, 2025

NYE Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

November 17, 2025

Dealership Rating
Employee Rating

Went in for a simple maintenance. Was fast and convenient! Staff was very friendly and outgoing. They genuinely appeared to enjoy their jobs!! Refreshing to see. More

by daveh6360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michele LaRue, Keri Whitmeyer, David Hall, Cheyenne Drummond

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Nov 18, 2025

NYE Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

November 17, 2025

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Employee Rating

i recomend this service center for Ford centered repairs. ..ie electronic and other computer related problems More

by REBECCA2155
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 18, 2025

NYE Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

November 02, 2025

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Employee Rating

Good people and front desk is really good customer support Watching ahead business with them. More

by SEVKETOMEROVIC1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 05, 2025

NYE Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 17, 2025

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Employee Rating

Great experience as always. Great service, great friendly service. Comfortable waiting area no matter how long there. More

by dlogborn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cheyenne Drummond

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Oct 22, 2025

NYE Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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