Alisea Kight
Alisea Kight at Klaben Ford Lincoln

Alisea Kight | Page 5

Quick Lane Assistant Service Manager

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

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4.9
65 Reviews
4.9

65 Reviews

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65 Reviews of Alisea Kight

December 09, 2024

Dealership Rating
Employee Rating

Kim Wolfram is a dedicated customer service advocate. When bringing a vehicle for service she makes the process quick and easy. Keeps you in the loop at all phases of service process! Thank you! More

by Joe
Service Price Transparency
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Recommend Dealer
Yes

December 07, 2024

Dealership Rating
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I’ve been coming there years now. Bruce Caudill is an old friend of mine! The past couple of visits I haven’t been impressed with the work on my car. I’m just being honest! More

by jsbrech
Service Price Transparency
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Recommend Dealer
Yes
Dec 09, 2024

Klaben Ford Lincoln responded

Thank you for for the taking the time to share your feedback about your recent experience with us! We use feedback, like the kind you provided, to tailor our service to the expectations of our customers. Clearly, we did not live up to your service expectations and for that I am truly sorry. I would very much like to discuss with you the details of your recent service visits. Your insight and feedback would be invaluable in shaping our service experience for the future. Please feel free to contact me at any time to discuss this. Sincerely, Jeremy Webster Service Manager Quick Lane of Kent (330)593-6800 jwebster@quicklanekent.com

November 26, 2024

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Courteous and professional. I Have made appointments in the past and things went smooth. When visiting the service center Ali was great! Purchased 4 Tires and they were invoiced More

by Jerry
Service Price Transparency
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Recommend Dealer
Yes

November 16, 2024

Dealership Rating
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Ali is super friendly and easy to work with. She found me a great deal on tires when I needed them. More

by Revmmg
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Recommend Dealer
Yes

October 14, 2024

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called and they got me in same day and fixed my tire. thank you! Quick Lane Kent always great to work with. Alisea is great and she keeps us coming back to service our 3 cars. More

by michelle.bialek
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Bart

September 30, 2024

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ali has been my go to service advisor, she always finds ways to get not only myself but my wife and her family's cars in to get either routine maintace done or even to figure out what the issue is with the More

by Deutsch22
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: The Deutsch + Miller Familes

September 30, 2024

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Quick and friendly environment My advisor was thorough, attentive and respectful. I’ll be back More

by PETEROCKIT
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Recommend Dealer
Yes

September 30, 2024

Dealership Rating
Employee Rating

Ali was able to help us get me Jeep taken care of right away. Great place to have work done ! More

by Lisa1223
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Recommend Dealer
Yes

September 18, 2024

Dealership Rating
Employee Rating

Very clean dealership with comfy places to sit while you wait. They ordered the tires I wanted and got them on in about 4 hours. Very happy with them. More

by Hjb6112
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Recommend Dealer
Yes

Other Employees Tagged: Justin

September 17, 2024

Dealership Rating
Employee Rating

Ali has been extremely trustworthy when it comes to my wife and I vehicles, her knowledge is outstanding! She is our go to person when it comes to our vehicle maintenance. She NEVER pushes us to get somet More

by nicholemiller1998
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Recommend Dealer
Yes
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