Gavin Fano

I would like a call to discuss my concerns please. Rob Burmeister 330-631-8722 Rob Burmeister 330-631-8722 More

by rob.burmeister83 Verified Customer Verified Customer

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Gavin was very helpful in getting my car battery replaced and keeping me on the road. and keeping me on the road. More

by Dee Kaye Verified Customer Verified Customer

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Great service as always! Gavin has been a pleasure to work with, quick and reliable! Maintenance was taken care of and haven’t had any further issues! Gavin has been a pleasure to work with, quick and reliable! Maintenance was taken care of and haven’t had any further issues! More

by matthewmiller579 Verified Customer Verified Customer

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I was very impressed with Gavin's attention to my minor scheduled maintenance. This is now my dealer of choice. scheduled maintenance. This is now my dealer of choice. More

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Took my pick up truck immediately for service after mechanical issue. Sean, Anthony, and Gavin were all outstanding. In fact, Anthony was directing while on vacation. That's going above and beyond the mechanical issue. Sean, Anthony, and Gavin were all outstanding. In fact, Anthony was directing while on vacation. That's going above and beyond the call of duty. More

by PILLA.JOSEPH Verified Customer Verified Customer

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They are a well organized dealership with knowledgeable, long term employees. Will be even better once construction is completed. long term employees. Will be even better once construction is completed. More

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Once again, I have to review my Ford dealership, Klaben Ford of Kent. I had to take my Ranger in for transmission problems ….after diagnosing found that the transmission needed rebuilt or replaced. I was s Ford of Kent. I had to take my Ranger in for transmission problems ….after diagnosing found that the transmission needed rebuilt or replaced. I was so fortunate to find out that Ford approved it to be rebuilt and very fortunate that I found out that Klaben has a senior master transmission mechanic that would be doing the work. Ted Hummel !! Ted did an awesome job!! I am very happy Ted was able to rebuild as opposed to just being sent a rebuilt transmission from who knows where. My service advisor, Gavin Fano Constantly kept me updated on the status of the rebuild. I can say once again after another warranty repair that Klaben is the best! !!! Ted and Gavin are superstars!!!!! More

by Danelson393 Verified Customer Verified Customer

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The klaben family really care about you Rich and i have never personall met each other but working with mike cooney they took great cart of me several times my servic advisor gave is very clear on what nee never personall met each other but working with mike cooney they took great cart of me several times my servic advisor gave is very clear on what needsto be done, sorry to see mike leave but understand why More

by Adibarto Verified Customer Verified Customer

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When I saw the Maverick it had a stop sale because of a recall Tyler kept me updated and when we finally came in to do the paperwork as muck trouble as he and Jen from financing had with the system they ke recall Tyler kept me updated and when we finally came in to do the paperwork as muck trouble as he and Jen from financing had with the system they kept us laughing . These two are amazing as is the whole Klaben team are. Here is to years of service with them! More

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Kim is an outstanding service associate. Kind, helpful and a great positive attitude. Klaben has top notch customer service, which is why we continue to go there for regular vehicle maintena Kind, helpful and a great positive attitude. Klaben has top notch customer service, which is why we continue to go there for regular vehicle maintenance. More

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