Allen Belcher | Page 14

I have purchased 3 vehicles from this dealership and still have my first purchase. Consequently the last purchase didn't go so well and I traded it 3 days later at a different Mercedes dealership. I am still have my first purchase. Consequently the last purchase didn't go so well and I traded it 3 days later at a different Mercedes dealership. I am unfortunately still waiting for this dealership to issue my prepaid maintenance check of $1920 that was never used. Allen Belcher was on top of it and said it would be issued in December 2020... September 2021, and still no check. He does not return email, messages or take phone calls. I have spoken to my sales person as well, still no follow through. This dealership was all about me promising them a 10 rating, but not customer service once the deal is done. More

Print

Jeff, you truly made my car buying experience one to remember! Your professionalism, knowledge, and patience is what puts you above the rest! One should take note as Jeff leads the way in making a car remember! Your professionalism, knowledge, and patience is what puts you above the rest! One should take note as Jeff leads the way in making a car buying experience painless and pleasurable…and that doesn’t happen often when buying a vehicle! Thanks again for being extremely genuine and a gentlemen to boot…I will definitely be returning to Mercedes-Benz of Annapolis and look out Jeff, I will be calling you! More

Print

Very smooth and professional care received at this dealership. Mia Castle was our salesperson and she exuded professionalism and product knowledge, very happy with her. All aspects from the sales man dealership. Mia Castle was our salesperson and she exuded professionalism and product knowledge, very happy with her. All aspects from the sales manager Mike to the Loan officer Larry was a pleasure. More

Print

I had a great experience with purchasing my 2021 CLA 250. Chris customer service was superb! He was knowledgeable, patient, detail oriented and provided quality service with a smile. I was in my new car with Chris customer service was superb! He was knowledgeable, patient, detail oriented and provided quality service with a smile. I was in my new car within 3 hours. The entire experience at Mercedes Benz, Annapolis was great everyone is friendly and willing to assist you. I highly recommend you visit this location and ask for Chris. More

Print

We had great support for our purchase of the 2021 GLA! Chris Perkins was an excellent sales person. Very knowledgeable, straightforward and helpful. The rest of the process, Finance, Delivery, etc.. was g Chris Perkins was an excellent sales person. Very knowledgeable, straightforward and helpful. The rest of the process, Finance, Delivery, etc.. was great! I will go back to Annapolis M-B and Chris Perkins again for the next purchase. More

Print

Andrew was very helpful, he took his time and showed me how features worked in the car, he was very patient with me. He genuinely cares, that's rare at a car dealership. I will highly recommend him to my how features worked in the car, he was very patient with me. He genuinely cares, that's rare at a car dealership. I will highly recommend him to my friends and family. Allen in the business office thoroughly explained the various warranty packages which was very helpful when making my decision with purchasing the extended warranties. More

Print

Very smooth purchase of a car from another state. Interesting that after we spoke most of the sale was done by text. New way to do business. Transport went without a hitch. Or was there one? Jeff w Interesting that after we spoke most of the sale was done by text. New way to do business. Transport went without a hitch. Or was there one? Jeff was responsive and helpful. Car was just as described. Recommend highly. More

Print

This is the sixth car we have bought from Casey. The service was great the first time and keeps getting better. He and the great service at Annapolis are the reason we come back! service was great the first time and keeps getting better. He and the great service at Annapolis are the reason we come back! More

Print

Chris was such a pleasure to deal with and was very considerate of our time. He was mindful that we had to drive an hour and a half there and had the car ready and documents pre-filled prior to us arri considerate of our time. He was mindful that we had to drive an hour and a half there and had the car ready and documents pre-filled prior to us arriving. He was honest and straightforward. He continued to check on my wife and son as I signed all the paper work with Allen. It literally took us less than 2 hours to complete the purchase with the help of Chris and Allen. I would highly recommend Chris and the dealership to anyone! More

Print

Amazing car buying experience thanks to Chris Cole and Allen Belcher! Fantastic customer service, exceptional knowledge and expertise! Chris and Allen put us at ease, answered every question with patien Allen Belcher! Fantastic customer service, exceptional knowledge and expertise! Chris and Allen put us at ease, answered every question with patience. From the initial text messages, to phone call, to test drive, to ultimate purchase….they were fantastic! All Hail Mercedes-Benz of Annapolis! More

Print