Ally Gallagher
Ally Gallagher at Crest Volvo Cars

Ally Gallagher | Page 3

Volvo Certified Service Advisor

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

Contact Me
4.9
320 Reviews

Dealership Experience

5 yrs, 2 mos

Industry Experience

8 yrs, 8 mos

Languages Spoken

English English

4.9

320 Reviews

Write a Review

320 Reviews of Ally Gallagher

March 09, 2026

Dealership Rating
Employee Rating

Volvo leasing was frustrating and glad I’m done! Never again! When we turned in the car last week, the person was very rude as well! My advice to my friends is to NEVER buy or lease a Volvo! More

by KHBP537
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mark Morgello

Mar 13, 2026

Crest Volvo Cars responded

Thank you for sharing your feedback about your recent experience. Our team aims to make every interaction respectful and supportive, especially during important steps like vehicle returns. We value hearing from our customers so we can continue improving the experience we provide. Please feel free to contact Duncan McPhail, our General Manager, at Dmcphail@vtaig.com if you would like to discuss your visit further.

March 06, 2026

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Employee Rating

Great service associate that is always helpful and the work was done so quickly. A little expensive but the level of work of the repairs is understandable More

by Bndvr4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 11, 2026

Crest Volvo Cars responded

We are delighted to hear about your positive experience with our service team. It's wonderful to know that our associate provided you with consistently helpful support and that we were able to complete your repairs efficiently. We truly appreciate your understanding regarding our pricing, as we take pride in delivering high-quality workmanship that meets the standards you expect. Your feedback reinforces our commitment to providing exceptional service, and we look forward to continuing to serve you in the future.

March 05, 2026

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Employee Rating

I always have great service at Crest. Ally and the team are on top of it! More

by DANIELLEKFOSTER
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 11, 2026

Crest Volvo Cars responded

We genuinely appreciate your continued trust in our service team. It means so much to hear that you consistently receive excellent care when you visit us. Your recognition of our team's dedication and attentiveness truly highlights what we strive for every day. We're grateful for customers like you who take the time to share their positive experiences.

February 28, 2026

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Employee Rating

Always clean and the staff is friendly and professional. They did excellent work and in a timely manner. The loner car was excellent and a smooth process More

by KEYINVESTIGATIONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 03, 2026

Crest Volvo Cars responded

We are elated to hear about your wonderful experience with our team. Your kind words about our clean facilities and friendly, professional staff truly mean a lot to us. It's fantastic that we completed your service work with excellence and efficiency. We're also thrilled that the loaner vehicle process went smoothly for you and that you were pleased with the vehicle provided. Your positive feedback motivates us to continue delivering the high-quality service that our customers deserve.

February 28, 2026

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Great service at the Volvo dealership. The team member was very knowledgeable and helpful. Thank you. More

by leyoungblood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 03, 2026

Crest Volvo Cars responded

We are ecstatic to hear about your positive experience with our team. It's wonderful to know that our staff member provided you with knowledgeable assistance and helpful service throughout your visit. Your feedback means a great deal to us and reinforces our commitment to delivering exceptional customer care. We truly value your trust in our dealership and look forward to continuing to serve you with the same level of excellence in the future.

February 25, 2026

Dealership Rating
Employee Rating

Ally was wonderful as per usual. She is always most helpful with any and all service issues. More

by PAUL.RINALDI
Recommend Dealer
Yes
Feb 26, 2026

Crest Volvo Cars responded

We are happy to hear about your positive experience with our team member! It's wonderful to know that she consistently provides helpful assistance with all your service needs. Her dedication to being supportive with every concern truly reflects our commitment to excellent customer care. We appreciate your continued trust and look forward to serving you again.

February 24, 2026

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Employee Rating

The service center is quick and wonderful. The girl at front desk is on top of things . More

by wsboseman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nash Abir, Jasmin Umanzor

Feb 25, 2026

Crest Volvo Cars responded

We are pleased to hear about your positive experience with our service center. Your feedback about the quick and wonderful service truly means a lot to us. It's wonderful to know that our front desk team member provided you with attentive and organized assistance during your visit. We appreciate you taking the time to share your experience and look forward to continuing to provide you with excellent service.

February 22, 2026

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Employee Rating

Very timely, predictable and a goof service experience. Waiting lounge was well equipped and comfortable. More

by akalra2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 24, 2026

Crest Volvo Cars responded

We are thrilled to hear about your positive experience with our service team. Your feedback about our timely and reliable service means a great deal to us. We're especially pleased that you found our waiting area comfortable and well-appointed during your visit. At Crest Volvo Cars, we strive to make every aspect of your service experience as smooth and pleasant as possible. Thank you for choosing us and for sharing your thoughts about the quality of care you received.

February 21, 2026

Dealership Rating
Employee Rating

Great service. Polite, explained everything thoroughly, trustworthy excellent service. Car runs great and I’m super pleased. More

by vbmehlman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 24, 2026

Crest Volvo Cars responded

We are honored to hear about your outstanding experience with our team. Your kind words about receiving thorough explanations and trustworthy service truly mean the world to us. Knowing that you found our staff to be courteous and that your vehicle is performing excellently brings us great joy. We're thrilled that you're completely satisfied with the service you received, and we look forward to continuing to provide you with the same level of exceptional care in the future.

February 20, 2026

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Employee Rating

Everyone is always welcoming. Ally is great and always takes care of any issues that our vehicle is experiencing. More

by DNDRODG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 23, 2026

Crest Volvo Cars responded

We are grateful for your wonderful feedback about your experience with us. It means so much to hear that you consistently feel welcomed whenever you visit us. Your recognition of our team's dedication to providing excellent service truly brightens our day. We're delighted that we've been able to effectively address all of your vehicle's needs and maintain the high standard of care you deserve. Your trust in our service department is something we value deeply, and we look forward to continuing to exceed your expectations in the future.

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