Fabian is very courteous and took care of my service
needs. He is quite knowledgeable and delivered the car on time as promised.
needs. He is quite knowledgeable and delivered the car on time as promised.
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by dev.sridharan
Verified Customer
Verified Customer
Service Price Transparency
Jun 19, 2026 -
Crest Volvo Cars responded
Thank you for taking the time to share your experience with us! It is wonderful to hear that Fabian provided you with courteous, knowledgeable service and had your vehicle ready as promised. Timeliness and expertise are qualities we truly value, and it is great to know that came through during your visit. We will be sure to pass along your kind words to him!
Excellent serving!
Professional service by Mark from start to finish. Great communication and updates throughout.
Professional service by Mark from start to finish. Great communication and updates throughout.
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by MATHEWSIDNEY
Verified Customer
Verified Customer
Service Price Transparency
Jun 19, 2026 -
Crest Volvo Cars responded
Thank you for taking the time to share your experience with us! It is wonderful to hear that Mark provided you with professional service and kept you informed every step of the way. Clear communication makes all the difference, and we are glad that came through during your visit.
We truly appreciate your kind words and look forward to welcoming you back in the future!
My husband and I always have a great experience with
Crest Volvo. They communicate well and handle all our needs.
Crest Volvo. They communicate well and handle all our needs.
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by SAMCLAKLEY
Verified Customer
Verified Customer
Service Price Transparency
Jun 15, 2026 -
Crest Volvo Cars responded
We are overjoyed to hear that you and your husband consistently have such wonderful experiences with us! It means a great deal to know that our communication and commitment to meeting your needs have made a positive impression.
We truly value your continued trust and loyalty, and we look forward to providing you both with the same great experience for many years to come. Thank you for taking the time to share your kind words!
Service was great.
I was kept up to date and informed in detail everything that was being done
I was kept up to date and informed in detail everything that was being done
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by LINNIE682
Verified Customer
Verified Customer
Service Price Transparency
Jun 11, 2026 -
Crest Volvo Cars responded
We are privileged to have earned your trust and appreciation for our service approach. Your recognition of our commitment to keeping you informed throughout the entire process means everything to our team.
It's wonderful to know that our communication efforts made a positive impact on your experience. At Crest Volvo Cars, we believe transparency and detailed updates are essential parts of quality service, and your feedback reinforces that we're on the right track in delivering the level of care our customers deserve.
Working with Caden was one of the highlights of my
car-buying experience.
From the moment I walked in, he was kind, genuine, and incredibly helpful. Buying a vehicle can feel overwhelming, but he m
car-buying experience.
From the moment I walked in, he was kind, genuine, and incredibly helpful. Buying a vehicle can feel overwhelming, but he made the process feel easy and enjoyable. I never felt pressured or rushed, just supported by someone who truly wanted to help me find the right vehicle. He took the time to answer my questions, made sure I was comfortable throughout the process, and helped make purchasing my XC40 a genuinely positive experience.
I also wanted to recognize Sam. After the purchase, he took the time to help me get my keys squared away and even helped me put my license plates on. It may seem like a small thing, but those extra moments of kindness and willingness to help made a big impression. He was friendly, patient, and went out of his way to make sure everything was taken care of.
What stood out most about both Caden and Sam was that they made me feel valued, not just like another customer. Their professionalism was excellent, but it was their kindness and genuine care that made the experience memorable.
Thank you both for going above and beyond. Volvo is fortunate to have people like you representing the dealership!
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by RAACHELILY
Verified Customer
Verified Customer
Jun 10, 2026 -
Crest Volvo Cars responded
We are thrilled to hear about your wonderful experience! Your feedback about Caden and Sam truly warms our hearts, and it's clear that they made your XC40 purchase both seamless and memorable. We understand how overwhelming car buying can feel, so knowing that Caden's genuine approach and helpful nature put you at ease means everything to us.
It's especially heartening to hear how Sam went the extra mile with those thoughtful finishing touches like helping with your keys and license plates. These moments of genuine care and attention to detail reflect the values we strive to uphold every day. Thank you for recognizing both team members and for taking the time to share your positive experience - it truly makes a difference and helps us continue delivering the authentic, professional service our customers deserve.
Unfriendly.
I had to beg to get my car vacuumed. i have owned Volvo for 40 years. This is the worst service ever.
I had to beg to get my car vacuumed. i have owned Volvo for 40 years. This is the worst service ever.
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by lauriesgt
Verified Customer
Verified Customer
Service Price Transparency
Jun 09, 2026 -
Crest Volvo Cars responded
We are disappointed to hear that your recent service experience did not meet the standards you expected. We understand your frustration. Your long-standing loyalty to the Volvo brand means a great deal to us, and we would like to discuss this further and work towards a resolution. Please reach out to our Service Director, Jeremi Chapman, at Jchapman@vtaig.com so we can better understand what happened during your visit and ensure your future experiences reflect the quality service that we strive to provide.
Satisfied with the experience and the way they handled my
issue. I will definitely visit only this dealership in the future as well when needed
issue. I will definitely visit only this dealership in the future as well when needed
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by harsha.yadlapati
Verified Customer
Verified Customer
Service Price Transparency
Jun 10, 2026 -
Crest Volvo Cars responded
Thank you for your review and for taking the time to share your positive experience with us. We are truly grateful that you felt satisfied with how we handled your issue and that our team was able to meet your expectations.
Your loyalty means everything to us at Crest Volvo Cars, and we are honored that you have chosen to make us your dealership for future needs. We look forward to continuing to serve you with the same level of care and professionalism that earned your trust.
Great service!
Definitely will be back next time. Fabian always kept me posted on the status of my vehicle.
Definitely will be back next time. Fabian always kept me posted on the status of my vehicle.
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by Vianey D
Verified Customer
Verified Customer
Service Price Transparency
Jun 09, 2026 -
Crest Volvo Cars responded
We are happy to hear about your positive experience with our service team. Your feedback about the excellent communication and updates throughout your vehicle's service is truly appreciated.
It's wonderful to know that you felt well-informed every step of the way and that our commitment to keeping you posted made a difference in your experience. We look forward to serving you again and continuing to provide the exceptional service you deserve.
Everything went nice and smooth.
Hassle free. Exceptional service. Everyone was so attentive and professional.
Hassle free. Exceptional service. Everyone was so attentive and professional.
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by DarielVH
Verified Customer
Verified Customer
May 27, 2026 -
Crest Volvo Cars responded
Thank you for the wonderful feedback! We're thrilled to hear your experience was seamless and hassle-free. Our team takes great pride in providing exceptional, professional service. We appreciate you choosing Crest Volvo Cars and sharing your positive experience!
My 2005 XC90 is starting to need "replacement parts".
This vehicle has had no accidents and the drive train has never needed any major repairs. But things like the plastic on the gear shift finally brok
This vehicle has had no accidents and the drive train has never needed any major repairs. But things like the plastic on the gear shift finally broke off. Crest Volvo found a replacement part and although "parts" are expensive, it is less than a $500 p/month car payment.
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by LARRY.MEEKS32
Verified Customer
Verified Customer
Service Price Transparency
May 18, 2026 -
Crest Volvo Cars responded
We are honored to hear about your positive experience with your 2005 XC90 and how well the drivetrain has performed over the years. It's wonderful that your vehicle has served you so reliably without any major mechanical issues or accident damage. We understand that as vehicles age, certain components like interior trim pieces may need attention, and we're glad our team was able to locate the replacement gear shift part you needed. Your point about parts costs versus monthly payments on a new vehicle shows practical thinking, and we appreciate your continued trust in maintaining your Volvo with genuine replacement components. Thank you for choosing Crest Volvo Cars for your service needs.
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