Ally Gallagher
Ally Gallagher at Crest Volvo Cars

Ally Gallagher | Page 9

Volvo Certified Service Advisor

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

Contact Me
4.9
320 Reviews

Dealership Experience

5 yrs, 2 mos

Industry Experience

8 yrs, 8 mos

Languages Spoken

English English

4.9

320 Reviews

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320 Reviews of Ally Gallagher

October 09, 2025

Dealership Rating
Employee Rating

The services provided was fine but I didn't get any updates while tge services were performed. I had to go back to the dealership to find out status and make sure my car will be ready that day. I h More

by MAMIE.TALAVERA
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Oct 13, 2025

Crest Volvo Cars responded

Thanks for sharing your feedback about your recent service experience with us. We're pleased to hear that you found the quality of our services satisfactory. We understand your frustration regarding the lack of communication during your vehicle's service and the delayed response to your warranty inquiry. Clear and timely communication is important to us, and we recognize that we could have done better in keeping you informed throughout the process. Your feedback helps us identify areas where we can improve our customer service. We appreciate you taking the time to let us know about your experience, and we value your business.

October 08, 2025

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I love this dealership. They have the most friendly knowledgeable service advisors and awesome loaner car service. More

by MSH
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Recommend Dealer
Yes
Oct 13, 2025

Crest Volvo Cars responded

We are ecstatic to hear that you love Crest Volvo Cars! Your wonderful feedback about our friendly and knowledgeable service advisors truly means the world to us. We're delighted that you've had such a positive experience with our loaner car service as well. It's customers like you who make what we do so rewarding. We appreciate you taking the time to share your experience and look forward to continuing to serve you with the same level of excellence.

October 06, 2025

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Ally was very professional and friendly. She and her team did an excellent job without long wait time. More

by masoodghouse
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Recommend Dealer
Yes
Oct 09, 2025

Crest Volvo Cars responded

We are absolutely thrilled to hear about your wonderful experience with our team. Your kind words about the professional and friendly service you received truly mean so much to us. We're delighted that everything was handled efficiently without keeping you waiting. It's feedback like yours that reminds us why we love serving our customers. We truly appreciate you taking the time to share your positive experience with us.

October 01, 2025

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Thanks for the great service, really appreciate on working on the feedback and turning around quickly. More

by anujkg
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Recommend Dealer
Yes
Oct 02, 2025

Crest Volvo Cars responded

We are thrilled to hear about your positive experience with our service team. Your feedback about our quick turnaround time means a great deal to us, and we truly value customers like you who take the time to share their thoughts. At Crest Volvo Cars, we work hard to provide exceptional service and responsiveness to all our customers. Thank you for choosing us and for recognizing our team's dedication to addressing your needs promptly.

September 28, 2025

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Everyone was great to work with. Only thing I didn't like is the 15 work minimum requirement on this review form. More

by DSHIPLEY250
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Recommend Dealer
Yes
Sep 29, 2025

Crest Volvo Cars responded

We are privileged to have had the opportunity to work with you and appreciate your kind words about our team. It means so much to us when customers recognize the effort everyone puts in to provide excellent service. Your feedback about working with our staff truly brightens our day and motivates us to continue delivering the quality experience you deserve. Thank you for taking the time to share your positive experience.

September 20, 2025

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Great timely service! Excellent service rep and caring employees. Definitely recommend for all car care! More

by Kramer
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Recommend Dealer
Yes

Other Employees Tagged: Rachael Mergott

Sep 22, 2025

Crest Volvo Cars responded

We are overjoyed to hear about your wonderful experience with our team! Your kind words about receiving prompt service and working with our caring staff mean so much to us. It brings us great joy to know that you felt well taken care of during your visit. We truly appreciate you taking the time to recommend us for automotive needs, and we look forward to continuing to provide you with the excellent service you deserve.

September 18, 2025

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They diagnosed the problem quickly, let me know that it was covered under warranty, and got it fixed in a reasonable time. More

by BRIANLYNETTE
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Recommend Dealer
Yes
Sep 19, 2025

Crest Volvo Cars responded

We are thrilled to hear about your positive experience with our team. It's wonderful to know that we were able to quickly identify the issue with your vehicle and that the repair was covered under your warranty. We understand how important it is to have your car serviced efficiently, and we're glad we could complete the work within a timeframe that worked for you. Your feedback about our diagnostic process and warranty coverage means a great deal to us at Crest Volvo Cars. We appreciate you taking the time to share your experience and look forward to serving you again in the future.

September 17, 2025

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Employee Rating

I had an unexpected tire issue and they had me in and out very quickly. More

by B. Stone
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Recommend Dealer
Yes

Other Employees Tagged: Jeremi Chapman

September 13, 2025

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Exceptional and smooth service. Thanks to Ally who has high professionalism in taking requests and helping them out in no time. More

by JAGDISH
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Recommend Dealer
Yes

September 13, 2025

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The service has gotten progressively worse in the last few times I’ve taken my car here. From lack of communication to no detailing I’ve become disappointed from where we started to where we’ve come. I to More

by DAVIDCISCO
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Recommend Dealer
No

Other Employees Tagged: Mark Morgello

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