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Alyssa Moran
Alyssa Moran at Herb Chambers Toyota of Auburn

Alyssa Moran | Page 19

Service Advisor

Herb Chambers Toyota of Auburn

809 Washington St
Auburn, MA 01501

4.7
324 Reviews
4.7

324 Reviews

Write a Review

324 Reviews of Alyssa Moran

November 11, 2021

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Employee Rating

Fees and fees and fees on top of fees, never again will I bring my cars there. More

by Kodra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Helpful
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Dec 28, 2021

Herb Chambers Toyota of Auburn responded

Kodra, I apologize that you had a less than satisfying experience with our dealership. I would like the opportunity to learn more. If you could please email me at your earliest convenience I will look forward to hearing from you and resolving any issues. Thank you, Dan Bortolussi - General Manager - dbortolussi@herbchambers.com

November 03, 2021

Dealership Rating
Employee Rating

The customer service most notably Allyssa was very responsive and professionally handled. I was also made aware of an upcoming needed brake service which will be done during my next appointment. More

by John G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: James Banach

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Nov 04, 2021

Herb Chambers Toyota of Auburn responded

Thank you, John! We're so glad Allyssa made this a memorable visit! We appreciate your five-star review for Herb Chambers Toyota of Auburn!

November 02, 2021

Dealership Rating
Employee Rating

Every one and every thing About the people and the service are excellent. I was serviced by James, who was very professional and customer focused More

by alpeshler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: James Banach

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Nov 02, 2021

Herb Chambers Toyota of Auburn responded

We can't thank you enough for your 5-star review! We loved seeing you at Herb Chambers Toyota of Auburn, and James and our team look forward to your next visit!

October 29, 2021

Dealership Rating
Employee Rating

Went in for service Alyssa has always been very helpful with myself and my daughter she does a great job with keeping customers happy and returning the service More

by Dwall127
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Oct 29, 2021

Herb Chambers Toyota of Auburn responded

Thank you for the kind review! We're so glad that Alyssa continues to earn your family's loyal business and we'll be sure to share your wonderful feedback with her. Thanks for being a Herb Chambers Toyota of Auburn customer. We appreciate your support and look forward to your next visit!

October 28, 2021

Dealership Rating
Employee Rating

The staff is friendly and knowledgeable. Alyssa and Martin are excellent to do business with. The dealership is clean and comfortable. Always been satisfied with the service. Any problems if any are ad More

by Nibroc1122
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Oct 29, 2021

Nibroc1122 responded

One thing you could improve is your phone greeting. Blue tooth hands free ? Greeting should say " press 1 or SAY 1 for sales / press 2 or SAY 2 for service " Etc. Minor complaint,would'nt you say?

Oct 29, 2021

Herb Chambers Toyota of Auburn responded

We are so proud to hear that Alyssa and Martin could ensure that your time at Herb Chambers Toyota of Auburn was awesome!

October 22, 2021

Dealership Rating
Employee Rating

Great sales and excellent service with my 2020 Tacoma. Routine service today was quick, barely had time to finish the coffee provided. More

by Dp2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
Report | Print
Oct 22, 2021

Herb Chambers Toyota of Auburn responded

We're so happy you enjoyed the process of buying and servicing your 2020 Tacoma! We're grateful to have your loyalty and look forward to seeing you again at your next service appointment! - Herb Chambers Toyota of Auburn

October 22, 2021

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Employee Rating

The vest,I bought 4 new cars in the last 15 years.thank you for you service. More

by Mario
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Oct 22, 2021

Herb Chambers Toyota of Auburn responded

We're so grateful to have your loyalty, Mario! Thank you for having confidence in the Herb Chambers Toyota of Auburn team!

October 20, 2021

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Employee Rating

Herb Chambers Toyota in Auburn is fantastic. Hands down the best car buying experience EVER More

by Mong.suzanne
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel Bortolussi, Marque Hoenig , Vu Nguyen

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Oct 21, 2021

Herb Chambers Toyota of Auburn responded

We appreciate your great five-star review, Suzanne! Thank you for coming to Herb Chambers Toyota of Auburn!

October 15, 2021

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Employee Rating

Schedule appointment for service has always been quick. Service advisor has always explained everything and look up if there is any recalls. More

by Sanddunes26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Martin

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Oct 15, 2021

Herb Chambers Toyota of Auburn responded

We are so happy to hear that you had such a great time working with our team at Herb Chambers Toyota of Auburn! Thank you so much for your kind words!

October 15, 2021

Dealership Rating
Employee Rating

Excellent service. Friendly and very convenient. I would recommend it to others for their professionalism More

by Krosie13
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Helpful
Report | Print
Oct 18, 2021

Herb Chambers Toyota of Auburn responded

This review makes our day! Thank you so much for taking the time to leave us your positive feedback! - Herb Chambers Toyota of Auburn

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