Alyssa Moran
Alyssa Moran at Herb Chambers Toyota of Auburn

Alyssa Moran | Page 4

Service Advisor

Herb Chambers Toyota of Auburn

809 Washington St
Auburn, MA 01501

4.7
337 Reviews
4.7

337 Reviews

Write a Review

337 Reviews of Alyssa Moran

January 30, 2024

Dealership Rating
Employee Rating

They take you on time and explain everything that need to be done. Reasonable costs also. More

by Bill
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jan 30, 2024

Herb Chambers Toyota of Auburn responded

Hi Bill! Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us. Our team works hard to ensure that our customers are taken care of on time and that all necessary information is explained thoroughly. We're glad to know that our efforts are appreciated at Herb Chambers Toyota of Auburn!

January 18, 2024

Dealership Rating
Employee Rating

James is a great advisor Very helpful as always He is very good at helping with problems More

by Dancingmama52@yahoo.com
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: James Banach, Juljan Imeraj , Cole

Jan 19, 2024

Herb Chambers Toyota of Auburn responded

Thank you for the five-star review and kind words about James from our service team at Herb Chambers Toyota of Auburn! We'll see you next time!

January 13, 2024

Dealership Rating
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Super helpful and answered all my questions and addressed my concerns. Alyssa was super helpful! More

by Rith
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Service Communication
Recommend Dealer
Yes
Jan 16, 2024

Herb Chambers Toyota of Auburn responded

Thank you for the kind review! We're so glad Alyssa & the team were able to answer all your questions and we hope to see you again next time here at Herb Chambers Toyota of Auburn!

January 09, 2024

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Service was great a herb chambers Toyota of auburn. Will return again in the future. More

by richlem
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jan 09, 2024

Herb Chambers Toyota of Auburn responded

Thanks for giving our Herb Chambers Toyota of Auburn team the opportunity to earn your business! We look forward to serving you again in the future!

December 20, 2023

Dealership Rating
Employee Rating

I took my van in on 11/15 to have the tire pressure sensor programmed after getting my tire replaced. The first communication I received told me the sensor was bad and would need to be replaced- except More

by HeatherP
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Recommend Dealer
No
Jan 16, 2024

Herb Chambers Toyota of Auburn responded

This is disappointing to read. It's important that our customers feel confident in the work we do and guidance we provide. We will review this feedback with our team to find out what transpired. Please reach out to me directly, so that we may review exactly what occurred. Thank you, Dan Bortolussi - General Manager - dbortolussi@herbchambers.com

Jan 17, 2024

HeatherP responded

Thank you for responding. I have sent the details via email on 1/16/24. Follow-up email sent 11/22/24 to confirm you received my initial email.

December 18, 2023

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Employee Rating

Very pleased with Alyssa Moran’s service. She’s been thorough and professional. A rental was ready when drop off making it convenient. More

by philomenahu
Service Price Transparency
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Recommend Dealer
Yes
Dec 18, 2023

Herb Chambers Toyota of Auburn responded

We're happy to hear you're pleased with the service provided by Alyssa & the team here at Herb Chambers Toyota of Auburn! Thanks for sharing your experience!

December 13, 2023

Dealership Rating
Employee Rating

Alyssa all ways taken care of my small problems and made sure when my next appointment where and I’ve been coming to your dealership for 17 years More

by 3bigbob@gmail.com
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Krasner

Dec 13, 2023

Herb Chambers Toyota of Auburn responded

We're so glad to know that Alyssa has been able to assist with your needs at Herb Chambers Toyota of Auburn. Your loyalty over the past 17 years is greatly appreciated! We'll see you next time!

December 04, 2023

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Always courteous and helpful. Very knowledgeable staff. Service Department is always reliable. Will continue to go to Herb Chambers Toyota for my vehicle needs. More

by joycejordan2323
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Recommend Dealer
Yes
Dec 05, 2023

Herb Chambers Toyota of Auburn responded

Hey Joy, thank you for the 5-star rating! We're glad to know that you've found our service department reliable and knowledgeable. We appreciate your feedback and look forward to serving you again! Safe travels!- The Herb Chambers Toyota of Auburn Team

December 03, 2023

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Employee Rating

Alyssa M. and Jeff K. have been great to work with for many, many years. Best Toyota service department in South/Central MA. Thank you both for your solid guid More

by Jeff M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 05, 2023

Herb Chambers Toyota of Auburn responded

Hey Jeff, thank you for the great review! We're so glad to know that Alyssa and Jeff have been consistently providing you with top-notch service at Herb Chambers Toyota of Auburn. We appreciate your loyalty over the years and recommendation! Safe travels!

November 30, 2023

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Employee Rating

Fantastic service! ! Comfortable waiting area, and very inviting staff! Always a good experience!! Thank you! More

by Hmaffei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Moran

Nov 30, 2023

Herb Chambers Toyota of Auburn responded

We're so glad to know you had a fantastic experience with us at Herb Chambers Toyota of Auburn! We strive for comfort and top-notch service. Thanks for your kind words, we appreciate it!

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