Amanda Mendenhall | Page 4
Assistant Service Manager
Harry Robinson Buick GMC
6000 South 36th Street
Fort Smith, AR 72908
Welcome to our website and I hope to meet you at our dealership! I worked in our Service Department for over 7 years where I had the opportunity to meet a lot of people and learn customer service skills. In 2013, I moved into the Customer Care Specialist, and I get to use the customer service skills I learned in our Service Department every day. My job involves contacting customers to ensure they are ?Completely Satisfied? with their experience, contacting customers we haven?t seen in awhile to make sure everything is ok with their vehicle and notifying customers when there is recall from General Motors. It?s my goal to keep a customer for a lifetime and earn their family's business too. I graduated from Southside High School ? Go Rebels! I enjoy volunteering in my community and have been an active member of the Junior League of Fort Smith since 2005. When I?m not working I enjoy spending time with my family, riding horses, camping, and going to the lake.
Read moreDealership Experience
21 yrs, 3 mos
Industry Experience
21 yrs, 3 mos
Languages Spoken
English
51 Reviews
Write a Review51 Reviews of Amanda Mendenhall
January 04, 2017
Best place to purchase a vehicle!!! I contacted Derek Creekmore just to weigh out my options , he assured me he could help me find a vehicle that would fit what we was in the market for I contacted Derek Creekmore just to weigh out my options , he assured me he could help me find a vehicle that would fit what we was in the market for and Derek Creekmore and the management team found a yukon xl for us with all the bells and whistles . Upon contacting HRBG we were extremely hesitant about what we were going to but Derek restored faith that purchasing a vehicle can be fun and exciting without the hassle ! This is our third vehicle and im positive we will be back to see Derek when we decide to trade this one in , overall it was a hassle free and proffesional experience and im 100% satisfied and will def be sending our friends and family to see him for theyre next purchase ! A big thank tou to Scott, skip,Derek and the entire HRBG team !!!😊👈🏼#Happycamper More
Other Employees Tagged: Scott Durham, Mike Hesson, Skip Hill, Derek Creekmore
December 12, 2016
6th purchase Bought my 6th vehicle from Harry Robinson, like always, service was quick and hassle free. Great people to work with on a vehicle purchase great job. Bought my 6th vehicle from Harry Robinson, like always, service was quick and hassle free. Great people to work with on a vehicle purchase great job. More
Other Employees Tagged: Cathy Creekmore, Renee Durham, Mike Hesson , Jerry Corley, Steve Hatwig, Mart Hurst
November 01, 2016
Our experience was awesome. Pam took great care of us Pam Thompson did everything she could to get us in our new truck. We told her exactly what we wanted and she made it happen Pam Thompson did everything she could to get us in our new truck. We told her exactly what we wanted and she made it happen More
Other Employees Tagged: Pam Thompson, Mike Hesson
September 19, 2016
Best customer service! Everyone at Harry Robinson is wonderful, knowledge, helpful & so easy to work with. I just recently bought my second car from Pam Thompson, she reass Everyone at Harry Robinson is wonderful, knowledge, helpful & so easy to work with. I just recently bought my second car from Pam Thompson, she reassured, listened to my needs and had the perfect car picked out for me by the time I arrived at H.R. My new 2017 Acadia has great technology that delivery coordinator, Alexis Durham, made sure I understood how to operate! Best car buying experience ever!! Love the Harry Robinson family of professionals!!! Highly recommend them for all your buying & service needs!!! More
Other Employees Tagged: Renee Durham, Pam Thompson , Jon Schumacher
September 08, 2016
3 Cars a Charm 3 years ago I was visiting family in the Ft. Smith area from Denver, CO. They knew I was looking for a new vehicle. I was referred to Harry Robinson 3 years ago I was visiting family in the Ft. Smith area from Denver, CO. They knew I was looking for a new vehicle. I was referred to Harry Robinson where I purchased an outstanding vehicle. Sadly, 6 months later I was hit and my car was totaled. Since my first experience was so great I decided to purchase another vehicle from Harry Robinson. Last June I flew down and picked up my car. Again, a fabulous experience and I loved my Buick. Recently, I decided that living in Denver, I needed an AWD. In early August I called Harry Robinson to see what my options were. They immediately went to work, and work they did! They met ALL my needs and EXCEEDED most. They found me the perfect vehicle and I couldn't be more pleased. I not only recommend Harry Robinson, but highly encourage you to drive from wherever you are so that you too can experience what buying a car SHOULD be like. Simple, seamless, and stress-free. Take it from me, who has traveled from Colorado to Arkansas 3 times!! Thanks to all who work there, and for all you do! Impressive! More
Other Employees Tagged: Cathy Creekmore, Mike Hesson, Marty Phillips , Bryan Fuller, Mart Hurst, Jon Schumacher
August 31, 2016
My second brand new truck bought from Pam Thompson I give a 5 star because of great attitude and personality of Pam. She has done all she could do to help me in buying BOTH of my new trucks. I've I give a 5 star because of great attitude and personality of Pam. She has done all she could do to help me in buying BOTH of my new trucks. I've even got others also to buy from Harry Robinson because of how I was treated. Pam Thompson is a great saleswoman and never tried to force me into buying like I have encountered at other car lots. I would also like to say Thank You to Nidjah Dyer. She helped me so much with setting up my onstar and connecting my phone to my truck. Very very helpful and a very nice and funny lady. More
Other Employees Tagged: Pam Thompson , Nidjah Dyer
June 01, 2016
These ladies are awesome! Amanda goes above and beyond to get you in to meet with one of the people in service. I am fortunate to have Patty take care of me. Amanda goes above and beyond to get you in to meet with one of the people in service. I am fortunate to have Patty take care of me. More
Other Employees Tagged: Patty Davis
February 10, 2016
Awesome service! I have nothing but good things to say about Amanda. She happened to over hear a concern I had and stepped in and handled it. Very satisfied! I have nothing but good things to say about Amanda. She happened to over hear a concern I had and stepped in and handled it. Very satisfied! More
February 03, 2016
Great experience Liked the knowledge level and expertise and care Liked the personal touches that we received at the dealership Liked the efficiency and friendlines Liked the knowledge level and expertise and care Liked the personal touches that we received at the dealership Liked the efficiency and friendliness Liked the willingness to make us as good of a deal as possible More
Other Employees Tagged: Jerry Corley, Jon Schumacher
January 20, 2016
Service Patty Davis in customer service is great! She setup appointment time for me to bring my car in, the mechanic, Brian Hutson found the problem, the car Patty Davis in customer service is great! She setup appointment time for me to bring my car in, the mechanic, Brian Hutson found the problem, the car needed new power steering pump. Patty called me to tell me the problem and price for repairs. New pump was ordered and installed the next day also my car was ready before the time I was told that it would be ready. Everyone was very friendly that I talked with at Harry Robinson Buick GMC, along with Amanda Mendenhall. Job well done! More
Other Employees Tagged: Patty Davis, Brian Hutson

