Alyssa Krauth was extremely helpful and personable.
She was extremely knowledgeable about the car technology and the protection / warranty plans available. I enjoyed working with her.
She was extremely knowledgeable about the car technology and the protection / warranty plans available. I enjoyed working with her.
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by LAQUASTI
Verified Customer
Verified Customer
May 01, 2026 -
North Penn Mazda responded
Thank you for the kind words! We’re so glad to hear Alyssa made your experience such a positive one. She takes a lot of pride in making sure everything is clearly explained and that our customers feel confident in their decisions. We’ll be sure to pass this along to her—she’ll really appreciate it. Enjoy your new car!
Unlike most car dealers, North Penn Mazda deals with
honesty, integrity, openness, and full disclosure. They are much further from my home in Holland, PA than 2 other Mazda dealers, but I have visited t
honesty, integrity, openness, and full disclosure. They are much further from my home in Holland, PA than 2 other Mazda dealers, but I have visited them and wouldn't go back. North Penn treats me with respect, will work with me in the way I prefer, and come to a good price very quickly without the negotiation games other dealers employ. I am totally satisfied with my experience there.
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by TomS
Verified Customer
Verified Customer
May 01, 2026 -
North Penn Mazda responded
Thank you so much for your thoughtful feedback! We truly appreciate you making the trip from Holland to work with us—it means a lot. Our team is committed to doing things the right way, with transparency, respect, and a straightforward process, so it’s great to hear that stood out to you. We’re glad you felt comfortable and well taken care of, and we look forward to continuing to serve you in the future.
A more comprehensive explanation of the computer
functions would have been beneficial. Other than that, everyone was great.
functions would have been beneficial. Other than that, everyone was great.
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by KROSALA
Verified Customer
Verified Customer
Other Employees Tagged:
Jamie Schneider
, My initial interactions with Jamie Schneider were the main reason I selected this dealership as a starting point.
Apr 24, 2026 -
North Penn Mazda responded
Hi Krosala,
Thank you for sharing your feedback with us! We are happy to hear that you found our team to be great to work with.
We also truly appreciate your note regarding the explanation of computer functions. We want our guests to feel fully confident in every aspect of their vehicle, and your input helps us refine how we walk through those features. I will certainly share this with our team so we can ensure a more comprehensive breakdown for our future guests.
If you have any remaining questions about your vehicle's technology or functions, please don't hesitate to reach out or stop by—we’d be happy to go over them with you!
I don't believe I had any interaction with Tony Hamilton
so it wouldn't be fair to rate him.
so it wouldn't be fair to rate him.
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by Boeing757
Verified Customer
Verified Customer
Apr 17, 2026 -
North Penn Mazda responded
Thank you for taking the time to leave a review—we truly appreciate it. We completely understand your comment and appreciate your honesty. We also hope that some of our team members who may not have met expectations this time can make it up to you on your next visit.
Wishing you all the best, and we look forward to seeing you again!
Everyone was so pleasant to us.
Alyssa and John answered all our questions. I have called Alyssa with questions since I bought my car and she answered or called me back right away.
Alyssa and John answered all our questions. I have called Alyssa with questions since I bought my car and she answered or called me back right away. I am very happy with my Mazda cx-5!
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by DGCSQUIM
Verified Customer
Verified Customer
Apr 15, 2026 -
North Penn Mazda responded
Thank you so much for the kind words! We are thrilled to hear that Alyssa and John provided such a pleasant experience for you. We take great pride in our post-purchase support, so it’s wonderful to know Alyssa has been able to assist with all your follow-up questions. Enjoy your new Mazda CX-5!
No pressure and Alyssa knew what to recommend based on
questions she asks Alyssa is great
questions she asks Alyssa is great
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by SHANNONCROBERTS
Verified Customer
Verified Customer
Other Employees Tagged:
Alyssa Krauth
Feb 10, 2026 -
North Penn Mazda responded
Thank you for the great feedback! We’re so glad to hear Alyssa made your experience comfortable and pressure-free, and that her recommendations were spot on. She truly enjoys taking the time to ask the right questions and help customers find what works best for them. We’ll be sure to pass along the kind words—thanks again for choosing us! 😊
Great salesperson, wasn't pushy and very responsive and
accommodating. Everyone was professional and worked with me to get me in a vehicle that worked for me.
accommodating. Everyone was professional and worked with me to get me in a vehicle that worked for me.
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by MTEXUM1
Verified Customer
Verified Customer
Other Employees Tagged:
Alyssa Krauth
Dec 04, 2025 -
North Penn Mazda responded
Thank you so much for the kind words! We're thrilled to hear that your experience with our team was professional, accommodating, and pressure-free. It means a lot that we were able to help you find the vehicle that fits your needs. We truly appreciate you choosing us and look forward to working with you again in the future!
-North Penn Mazda Team
Bob took the time to explain stuff too me just so I'd be
more informed the next time. Whole experience has been great over here, from buying 6 months ago to my first service this week. Thank ya'll!
more informed the next time. Whole experience has been great over here, from buying 6 months ago to my first service this week. Thank ya'll!
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by zblum2
Verified Customer
Verified Customer
Service Price Transparency
Nov 24, 2025 -
North Penn Mazda responded
Thank you so much for taking the time to share this — and for being part of our family from purchase to service! We’re thrilled to hear your experience has been great throughout, and we’ll be sure to pass along the shoutout to Rob. He’ll appreciate it!
Thanks again for your trust and loyalty — we look forward to seeing you next time! 🙌😊
Professional, Attentive, knowledgeable, patient and
responsive. I would definitely recommend this dealership. Alyssa was exceptional and friendly.
responsive. I would definitely recommend this dealership. Alyssa was exceptional and friendly.
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by MICKICHAL
Verified Customer
Verified Customer
Other Employees Tagged:
Stephan Dasneves, Kyle Neith
Nov 12, 2025 -
North Penn Mazda responded
Thank you so much for your kind words, Mickichal! We’re thrilled to hear you had such a positive experience. Alyssa and the team take pride in being professional, attentive, and helpful, and it’s wonderful to know it made a difference. We truly appreciate your recommendation!
I requested a list of things before coming in.
Allyssa met everyone of them. And did not push things I said that I was not interested in. I appreciated that. It was a pleasant no hassle experienc
Allyssa met everyone of them. And did not push things I said that I was not interested in. I appreciated that. It was a pleasant no hassle experience. She’s terrific. Kyle moved though his Paperwork very quickly and thoroughly. I had a great experience
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by SKACZINSKI
Verified Customer
Verified Customer
Other Employees Tagged:
Kyle Neith
Oct 06, 2025 -
North Penn Mazda responded
Thank you so much for sharing your experience! We’re thrilled to hear that Alyssa and Kyle made your visit such a smooth and enjoyable one. It’s wonderful that Alyssa took the time to listen to your needs and provide a no-hassle, pressure-free experience, and that Kyle helped make the paperwork process quick and seamless. We truly appreciate your kind words and are so glad you had a great experience with our team! 🚗👏